I was gifted a subscription to Willoughby and was very sceptical that they would choose anything I liked, especially after filling in quite a short questionnaire. I've been amazed by how well they've... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
An award-winning book subscription service, with thousands of subscribers in almost 40 countries across the world.
Unit 2A Winchester Avenue, Blaby, LE8 4GZ, Leicester, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Really lovely idea, fantastic books tailored to my son’s tastes. I’d recommend this, makes a fab gift and much better than the normal plastic birthday tat!
I gave this subscription as a gift and got a really positive response. It's great you get the opportunity to surprise someone but at the same time get experts to Hand-Pick books for you with the bespoke package. The Team was very easy to reach after placing my order when I wanted to make some changes. They were very attentive and flexible. I especially appreciated the vintage packaging and the reliability of the company. I would fully recommend this experience!
Fantastic service, beautifully presented and selection of books are spot on.
Great way to find new authors. Have had three subscriptions and only once a book O had read before. A delight to read every month!
Bought it as a gift for my wife. These were perfect choices made by your specialists, all 6 books she have received. Read all in couple of days after received. Excellent!
It was a birthday gift for my husband. I shared his Goodreads account in advance. I was very worried that he might get so many duplicates because he reads a lot. I must say, their book choice was awesome every time. He enjoyed every book they sent to him. It was happy for me as well to see him smile every month a little percale arrives for him!
Really great selection of books that arrived in nice packaging
Very pleased. Gifted a 6 month subscription to my girlfriend and she has loved every book. The books come very nicely wrapped. I'd definitely recommend the service.
I received a six month subscription for mothers day. What a great idea. So exciting to have my first book arrive, beautifully wrapped and a title I hadn't seen before in a genre I love. Can't wait for next month!
Received a 6 month subscription as a birthday gift from my wife. Was a lovely surprise every month getting a book that i hadnt picked. Liked it so much i got my dad the same
Excellent service, I received books I would not normally choose but I have loved every one. I’ve just renewed my subscription!
3 high quality, well written books. plain but nicely wrapped. would recommend :D
The WBO is an exceptional book club!
I tried a 3-month subscription for my daughter as a part of her 21st birthday present and she absolutely LOVED the picks that the book club made. The service is personalized and friendly.
When I did reach out to them for help - when her first book went MIA in the mail - they were quick to help and send out a new book.
I'd highly recommend the TWBO to anyone who is a genuine book-lover!
Lovely company to deal with. I bought a bespoke 3 month subscription as a birthday present for my mum, they asked all about her favourite books and authors and sent her 3 books that she's loved. Some really interesting and unusual choices. Would definitely use again and would highly recommend.
Received the subscription as a gift.
All the books I received were well packaged and loved the extra goodies. Bookmark , badge, sticker.
Enjoyed the books I received would recommend to anyone.
Amazing products (BOOKS!!💕) and service! Honestly, it was the highlight of my month receiving the beautifully packaged and amazingly chosen books! The recommendations were always on point and the team was super sweet and helpful!
Can only recommend!!☺️
I bought a six month package for my grand daughter Tillys birthday. It was the best present I could have bought her. The books were well chosen with her in mind . She loved receiving her nicely wrapped parcel through the post each month and ALWAYS set about reading it immediately.
My other grand daughter Isla will definitely be having a package for her birthday.
Excellent to deal with too.
I wasn't overly impressed with the 3 month subscription. Now that have received all 3 x books i don't think it is good value for money. I could of purchased the books online for a cheaper price.
My father bought this as a Christmas present for my daughter, in the first book it was supposed to come with a message within the book. This just came as a slip of paper that i assumed i had to add into the book myself, not exactly what i had in mind and hardly a keepsake. I was really disappointed with this.
I received an annual subscription to WBC from my brother for my 40th birthday last year and it's wonderful. I have been very impressed with the books I have received and given what an avid reader and book hoarder I am, I have been surprised and delighted that of the excellent books I've been sent none have been ones I've previously read. They've introduced me to a new favourite author, Iain Pears, whose other works I have gone on to gobble up. At the beginning of the month it is an absolute pleasure to come home from work to a beautifully packaged surprise book. In fact I have been so impressed with my experience that I have gone on to order personalised subscriptions for my nephew's 1st birthday and my mother-in-law's 80th, so good for all ages!
This is a great company! I have gifted book subscriptions to a variety of ages of friends and family and everyone has been delighted with the choice of books delivered! They are beautifully gift wrapped and arrive promptly on the due date. I now wish someone would gift me!!
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.