Nice rep called to advise and quote. Chose way we wanted to go from 2 options. Agreed to pay 50% deposit. Kept informed all the way through. Jay arrived at the agreed time for installation. Very pe... See more
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Welcome to The Window Doctor, the Midlands' No. 1 Window and Door Repair Specialist. From a broken window hinge to a misty glass unit, to that front door that just won’t close properly, our team is ready to help. We have a dedicated customer service team ready to answer your questions 6 days a week to ensure your repair is completed hassle-free from start to finish.
Contact info
Unit R, Radius Court, Tungsten Park, , LE10 3BE , Leicester, United Kingdom
- 01455850282
- info@thewindowdoctorltd.com
- thewindowdoctorltd.com
Replied to 66% of negative reviews
Typically replies within 24 hours
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I had a great experience with The…
I had a great experience with The Window Doctor. Carl was friendly, polite, and highly professional throughout. He quickly identified the issue and managed to fix the window there and then, which was really convenient. The price was very reasonable too, especially considering the quality of the service. I’d definitely recommend to anyone needing window repairs!
Excellent service and friendly
The entire process, from effortlessly booking the survey via your online portal to the sales representative's clear explanation and reassurance to my mother, was exceptional. The office staff maintained excellent communication regarding deposit payments and appointment scheduling for Carl, the technician. Carl's punctuality and meticulous approach to maintaining cleanliness throughout the glass unit installation were highly commendable.
Our sincere thanks to the entire team for once again providing such a seamless experience. We will undoubtedly engage your services in the future.
Eddie is the man for the job
Eddie was very friendly, polite, helpful and efficient! He gave me the quote information I required to make a decision without any pressure, and he was able to do the job in the same visit.
Great service from the engineer
Jay was thorough, careful and courteous, and completed the work of replacing our windows efficiently. He cleaned the windows and tidied up, leaving our property better than it was before he came!
Eddie was very professional and polite…
Eddie was very professional and polite did a brilliant job would definitely recommend
Excellent service from start to end.
Nice rep called to advise and quote. Chose way we wanted to go from 2 options. Agreed to pay 50% deposit. Kept informed all the way through. Jay arrived at the agreed time for installation. Very personable. Work completed, windows were cleaned. Very impressive service from start to end. Would thoroughly recommend.
Carl was very professional and…
Carl was very professional and knowledgeable, we have had a great service previously and called The Window Doctor to quote for another couple of windows.
A faultless service
A faultless service. Easy to book appointment online or through office. Text updates on arrival time. Carl was very helpful and efficient. Very happy with the replacement panels.
A very sound & professional Company
A very sound & professional Company, reasonable price, set the installation date to accommodate warmer weather, excellent fitter. Will certainly use again.
Easy peasy
Easy to book a quote, engineer turned up promptly and brought own shoe covers. Advised on cost straight away, which was reasonable.
Really good professional and friendly…
Really good professional and friendly experienced engineers and admin staff. So happy with my front window replacement. So clear and light now. Engineers on time and communication with office great. Will definitely use again. Thanks all.
Great service received
Great service received. Eddie arrived within a couple of hours, did a quick review and fixed 2 windows there and then in quick time.
Great Work.
Carl the technician was very good at his job and explained why all the work was needed. It was very easy to book the job in and communication was excellent.
Thank you Jay
I had four double glazed units which had failed and were misted up. Not knowing who to call a good neighbour recommended the Window Doctor. And I’m glad they did as Jay the engineer who came out to quote and did replace the units was excellent. He was very professional and polite and very obliging. He obviously is very skilled and respectful. He did an excellent job and my wife, and I are very pleased with him and would recommend the Window Doctor, especially Jay.
A great company!
Eddie came to fit and repair new locks on our front door and porch today (23.3.26). He was on time, polite, respectful of our home and us, and also did a great job. He did not leave any mess and gave us tips on how to care for our locks. Would definitely use again and recommend to anyone looking for lock repairs and replacements.
Great experience and job quality
The whole experience from on-line, to the engineer attending to give an estimate to completion was smooth efficient and friendly. Highly recommend.
Very professional and friendly with…
Very professional and friendly with great in depth knowledge of the job thank you
Amazing Service
I passed an employee in his van and asked if his company fitted Cat flaps.
He gave me a card and I called the following day. I spoke to Fiona who could not have been more helpful.
The following day Carl turned up and made a fantastic job, fitting the Cat Flap without damaging any of the paint work on the outside of my UVPC door.
As a first time, Cat owner he also gave me lots of hints and tips on how to care for my new arrival.
The service exceeded my expectations.
THANK YOU
The handles had come off two double…
The handles had come off two double glazed windows, the previous owner had not took care of them. The windows were open half way and we couldn’t close them . I contacted this company and Carl came out the next day and checked the windows. I was later sent a quote for the repairs which also covers parts for 2 years. The quote was reasonable and I went ahead and booked in the work with their customer service who are really helpful. Carl arrived two days later and did the work, he was polite, friendly , tidy and clearly knows his job very well. I will deff use them again!! Thanks Carl!
We had a problem our window wouldn't …
We had a problem our window wouldn't lock,we booked the window doctor on line, they came & gave us a quote, the office then called to arrange a time,we arranged a day,they kept us updated by text,our engineer Jay arrived on time,a pleasant young man,he was efficient & got on with the job.after he explained what he had done.would definitely reccomend, very good service.
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