TheWindowHub.co.uk Ltd Reviews 

331
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 84 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the polite, hardworking fitters who complete home installations quickly and maintain a thoroughly professional attitude. People also highlight that the team cleans up meticulously after finishing the work, leaving spaces completely tidy. Consumers truly appreciate the exceptional quality of the windows and doors, noting that the entire journey from initial quotes to final fitting is smooth. Some reviewers were not happy with communication delays regarding new quotes, noting that individuals experienced slow responses and encountered scheduling difficulties. A few customers also felt that more detailed information or documentation should have been provided beforehand regarding specific design plans.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting that employees are extremely polite,... See more

Service

People report high satisfaction with the service, praising the friendly, polite, and efficient installers who... See more

Product

Consumers find product satisfaction to be high, frequently highlighting the superb quality of their new... See more

Quality

Reviewers highlight positive aspects of quality, expressing immense satisfaction with the superb finish and... See more

Price

Customers had positive experiences with price, frequently highlighting very reasonable costs, great deals,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We have just had a new conservatory roof and a new front door and window installed in our porch , by Tom via Exeter Branch . Tom worked like an absolute Trojan , managed to do all of the above on his... See more

Rated 5 out of 5 stars

Tom and Archie made having new windows a great experience. Tom as our sales man was helpful, open and honest. Archie did an excellent job fitting the windows in our old house which made the job a bit... See more

Rated 5 out of 5 stars

Had my windows, front door and patio doors fitted yesterday by Archie. He was an amazing l, hard worker, polite and very chatty. The whole service from start to finish was exceptional. From the guy gi... See more

Rated 5 out of 5 stars

Would not normally fire up my computer for a Review ... however from the initial call ,so well done by Door Canvessor Daniel , 2 months into the job , a real credit to his trainer and the comp... See more


Company details

  1. Window Installation Service

Written by the company

Luxurious windows and doors in a variety of styles, designs, colours and energy ratings. With more than 20 years experience using the industry’s highest level of energy saving products, The Window Hub is a company you can trust with products that are bespoke and precision engineered.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

331 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.6

All reviews

(331)

72 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A great experience all around

Our experience has been great and an all round positive experience. Initial information was good and a future date booked for the installation. The installer Gary was excellent. He was friendly, efficient and respectful of our property.

January 8, 2026
Unprompted review
Rated 5 out of 5 stars

Archie replaced our old front door

Archie replaced our old front door, with a nice modern design. Worked hard and completed all the work in a few hours. Another good experience with WindowHub, having had windows replaced previously.

January 19, 2026
Unprompted review
Rated 5 out of 5 stars

Yet again a beautiful job done

Yet again a beautiful job done. Really impressed with this company. 13 windows done in June 2025 and had the team back to fit front door. Kieran and Steve pleasure to have you here and thank you for such a great job done. Cleaned up after themselves left no mess. Once again thank you. Hopefully will have Window Hub back in 2026 to fit a kitchen door after renovation.

January 17, 2026
Unprompted review
Rated 5 out of 5 stars

A Storming Job done!…

We had an emergency situation over the Christmas and New Year period when a dog pushed through our French window wooden (rotten) surround. Needless to say we got a bit more breeze than expected!
The Window Hub came to our rescue and fixed a date with us for installation. However it happened to be the date of the Goretti Storm. I thought, they wont come in this wind and rain and would likely postpone the installation, but I was wrong. Gary turned up at 9 am and battled the storm installing two external veranda doors including the French window. With a few cups of tea to keep him going he was finished and off by 4pm - a neat job done, cleaned the floor and tidied up and away he went.
Thanks Gary for your cheerful and chatty disposition in view of the miserable day!
Oh by the way, thanks for a great job done!

January 8, 2026
Unprompted review
Rated 5 out of 5 stars

Simply the best for all windows and doors

Thank you for an excellent quick and efficient service. A stress free fitting which look amazing. Completely hassle free from getting the quote to finished fitting of all our windows and the most amazing front door.
Simply the best

December 10, 2025
Unprompted review
Rated 5 out of 5 stars

Recommend this company

Recommend this company. The salesman was good, not too pushy. The fitter, Gary, was excellent, very professional and did a great job. Overall we're very happy

December 17, 2025
Unprompted review
Rated 5 out of 5 stars

Wow, what a company!

Wow, what a company! We are delighted with our windows, which have just been installed today. We are so impressed with the customer service we have received, from start to finish. Everyone we have dealt with has been so polite and professional, and congratulations on winning the G25 Installer of the year! Very well deserved. Would definitely recommend!

December 4, 2025
Unprompted review
TheWindowHub.co.uk Ltd logo

Reply from TheWindowHub.co.uk Ltd

Thank you for the lovely review

Rated 5 out of 5 stars

Safe and secure front door

Had a front door fitter today and I could not have asked for a more polite and understanding company. It was fitted by afternoon and not getting in the way of anything I had planned very accommodating clean and tidy very professional had a Customer Service team support all the way through and even the came I checked that I was happy with a job after the workman had left Many thanks for your service

November 27, 2025
Unprompted review
Rated 5 out of 5 stars

installation of windows

From first meeting the salesman Nathaniel through to the installation the service was excellent and completed to our satisfaction to sum it all up our windows look amazing would thoroughly recommend.

September 22, 2025
Unprompted review
Rated 5 out of 5 stars

The whole process was great

The whole process was great. Friendly, straight forward and honest service from start to finish. Very professional job and the windows are high quality and well fitted. It was very good value too. I'm a busy single female with a period property and having work done on my house often induces a bit of anxiety. None at all with this company! Would use them again and recommend highly.

October 21, 2025
Unprompted review
Rated 5 out of 5 stars

excellent service and quality

Really pleased with the doors we have had fitted. They fit great and we’re installed without any fuss or hassle.
Really impressed with the service and everything was so neat and tidy after installing. Many thanks for a great seevice

October 22, 2025
Unprompted review
Rated 5 out of 5 stars

Tom and Archie, the dream team

Tom and Archie made having new windows a great experience. Tom as our sales man was helpful, open and honest. Archie did an excellent job fitting the windows in our old house which made the job a bit tricky. But he showed just how experienced he is by overcoming the issues patiently. He was friendly and explained what he was doing. Overall, a beautifully finished result. The windows sparkled and no mess left behind.

October 15, 2025
Unprompted review
Rated 5 out of 5 stars

I'm absolutely delighted with my new…

I'm absolutely delighted with my new windows, and was really impressed with the team who installed them. They were extremely quick, efficient and tidy! They worked well together and there was no mess to clear up afterwards. They clearly know what they are doing as they worked at speed and were very professional.
The whole process was smooth from getting a quote, to the after care. Exceptional service and I highly recommend The Window Hub.

September 5, 2025
Unprompted review
Rated 5 out of 5 stars

Kieran +Steve done an excellent job…

Kieran +Steve done an excellent job replacing all doors and windows that was badley fitted by first home improvements April this year should of found you first boys I'm Craig Hill 2 Woodside rd Kingswood also window hub you did great job at mums as well Susan Hill 39 Kimberley rd fish ponds will recommend you

October 16, 2025
Unprompted review
Rated 5 out of 5 stars

The customer service from every one we…

The customer service from every one we have come in contact with personally or on the phone have been very helpful and professional. The windows we have purchased fitted by Archie, are as described. Exactly as we wanted.

October 14, 2025
Unprompted review
Rated 5 out of 5 stars

Great all round service

Ordered a door and then windows a few months later. Both experiences were great. Teresa was very helpful and not pushy with the sales and the installation was quick and tidy. Very competitive price too.

October 9, 2025
Unprompted review

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