Thewindowmedic Reviews 

46
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

We had a replacement French door fitted to replace a pair that had been previously badly fitted and were beyond repair...2 years later we asked Dr Medic to replace 2 wood frame windows, they came... See more

Rated 5 out of 5 stars

I needed a reliable company to replace two windows which had blown. From start to finish the service was excellent, great price and really happy fully recommend

Rated 3 out of 5 stars

Company recommended by a friend who had used them. Initial consultation was professional and efficient and the price was within expectation. We placed our order and survey was done. Again, friendly... See more

Rated 5 out of 5 stars

We had all windows and doors replaced in July. It was a thoroughly positive experience from beginning to end and we are super happy with the results. Our previous windows were not installed correctly,... See more

Company details

  1. Double Glazing Installer
  2. Glass Industry
  3. Glazier
  4. PVC Windows Supplier
  5. Repair Service
  6. Window Installation Service

Written by the company

Here at The Window Medic, we have over 120 years of combined experience within the double glazing sector. We are experts in not just repairing failed double glazing but in the installation of new windows, doors & conservatories too. With all of the knowledge that we have built up over the years, we feel passionate about only using top quality components on new windows and doors and installing them correctly the first time around. We have handpicked the best hinges, handles, mechanisms and double glazed sealed units to go with the best frames to make up industry-leading products for yours and our peace of mind. We believe a little goes a very long way, and this is true in so many ways. You may have a door that you have struggled locking for years, and with a simple adjustment from our highly experienced double glazing engineers that door could be given a new lease of life when you thought that it might need replacing. That window that has been letting in a draught for months may require an adjustment or a new pair of hinges. We will always do our very best to exceed customer expectations and are always looking at ways to improve on all aspects of the service we offer. If you have a question no matter how big or small, please feel free to call us or fill out our contact form, and we can reach you. We do not charge a call-out fee to look at any issues you may be having, and we are never far away. From all of us here at The Window Medic we wish you a happy and healthy 2025 and cant wait to meet you.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

46 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(46)

29 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Window Repairs

Contacted the company, left an email message. They got back to me quickly, made an appointment and within a few days they had come and priced up the works. Once I had accepted the price they made an appointment for the two stage install work to be done. They were quick, polite, efficient and effective in their work. I wouldn't hesitate to recommend them to others. Thankyou

July 26, 2023
Unprompted review
Advertisement
Rated 5 out of 5 stars

Excellent customer service and a job well done

The service that we received from The Window Medic was excellent from start to finish and I would definitely recommend them. We are very happy with the results. Everyone that we dealt with was friendly and knowledgeable. As a first point of contact for the business Ashley is perfect, always cheerful, efficient and very helpful. The guys who fitted the windows cleaned up afterwards and the new windows look great.

May 22, 2022
Unprompted review
Rated 5 out of 5 stars

Just had my new windows and set of…

Just had my new windows and set of french doors installed by the window medic. I can honestly say the whole experience has been first class, from initial visit to survey and installation.
At my time of life it isn’t the first time I’ve had to purchase double glazing but these guys really do know what they are doing, I would highly recommend them.
100% first class

January 15, 2021
Unprompted review
Rated 5 out of 5 stars

I would like to thank everyone at the…

I would like to thank everyone at the window medic for such a fantastic service! They replaced our windows and doors with incredible efficiency. We are over the moon with the work and will recommend them to all of our friends and family. They also went the extra mile to ensure my family we not put in any danger with Covid due to giving us plenty of prior notice before they wanted to enter any rooms. Our door and window handles were also disinfected regularly buy the fitters during the work. Thank you again and we will not hesitate to get in touch if we need any more work in the future.

January 9, 2021
Unprompted review
Thewindowmedic logo

Reply from Thewindowmedic

Thank you very much for your kind words and your business Mr Anthon. If you need anything else at all, please feel free to get in touch.

Advertisement

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look