The Window Shutter Company Reviews 297

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 31 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, friendliness, and expertise, highlighting their helpfulness and positive attitude throughout the process. Many people were very satisfied with the product quality, noting that the shutters look stunning, are well-designed, and enhance their homes. The service provided is frequently described as excellent, efficient, and smooth from start to finish. Reviewers also appreciate the tidy and efficient installation process, with many mentioning that the team cleaned up thoroughly. However, some people were dissatisfied with the plastering work, noting it wasn't done to the specified measurements, though the team did adapt the shutters to accommodate this issue.

What people talk about most

Staff

People report positive experiences with staff, highlighting their professionalism and efficiency. Customers... See more

Product

Clients share positive opinions on the product, particularly praising the shutters' aesthetic appeal and... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the excellent service from... See more

Quality

Users describe positive interactions with quality. Customers are consistently happy with the excellent... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I am delighted with the shutters Tim fitted in my bay window today. His knowledge made selection of the type of shutter easy. The cost was within the amount I had in mind. I was confident on meetin... See more

Company replied

Rated 5 out of 5 stars

Outstanding experience and product from Tim. Shutters designed to meet my (fussy) expectations and they look stunning! Tim is professional, freindly and an expert at what he does. We will def... See more

Company replied

Rated 5 out of 5 stars

Fabulous Experience Throughout. From first Contact to Completion, the Service was Professional, Friendly, and the Shutters are Great Quality. I was kept fully informed of a probable delivery date, a... See more

Company replied

Rated 5 out of 5 stars

This is the second house that Tim and the team have fitted shutters in and we couldn't be happier with them. From the first contact Tim and Liz couldn't have been more accommodating and helpful in get... See more

Company replied


Company details

  1. Window Treatment Store

Written by the company

A family run business specialising in the design, supply and installation of the highest quality made-to-measure plantation shutters. Established in 2012 and covering the South East of England, The Window Shutter Company has built an enviable reputation for providing exceptional customer service, competitive prices and a trusted product range. A full range of shutter blinds are available for any window size or shape and all with a 5 year guarantee. Free home design visits offered, and a full installation service.


Contact info

5.0

Excellent

TrustScore 5 out of 5

297 reviews

5-star
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Rated 5 out of 5 stars

Amazing Quality and Service

From the initial quote to consultation to installation the process has been seemless and easy
Tim and Liz communicate everything and always answer and questions quickly and informatively .

I couldn’t be home for installation so when I came home to the most beautiful shutters I could not of been more delighted .
Not only that everything was left spotless like no one would of ever even been there

The price was so reasonable , we considered buying the shutters ourselves and fitting but when we received the quote we couldn’t believe how reasonable it was .

The quality is amazing and I am so happy .

Thank you the Window Shutter Company I will be recommending to everyone .

April 23, 2026
Unprompted review
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Reply from The Window Shutter Company

HI David,

Thank you so much for your kind words and for taking the time to leave a review it is much appreciated.

We are thrilled you are so pleased and that we have met your expectations.

We hope you thoroughly enjoy your shutters and thank you for your business you have been a pleasure to deal with.

Many thanks

Liz

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Rated 5 out of 5 stars

excellent service from start to…

excellent service from start to finish!shutters fit perfectly,very happy with them.Tim and martin were very efficent and tidy.

March 11, 2026
Unprompted review
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Reply from The Window Shutter Company

Hi Patrick,

Thank you for taking the time to leave a review, it is much appreciated.
We are glad you are so pleased and hope you enjoy the shutters especially as we start to reach the summer months and hopefully lots of sunshine.

Many thanks

Liz

Rated 5 out of 5 stars

The window shutter company wonderful service

Tim from the window shutter was extremely helpful during the server offering excellent advice. The team kept me updated throughout the order process and gave great dates for the installation. On the install day Tim was very clean, accurate and the shutters installed expertly.
I would highly recommend the window shutter company.

February 24, 2026
Unprompted review
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Reply from The Window Shutter Company

Hi Stephen,

Thank you for taking the time to leave a review, much appreciated.

We are thrilled you are so pleased with our products and service.

Many thanks

Liz

Rated 5 out of 5 stars

Excellence service from start to…

Excellence service from start to finish. The window shutters were fitted perfectly and the team demonstrated real pride in their work. Customer service was outstanding throughout. I would highly recommend this company and will definitely use them again. Thank you Tim and Liz

December 23, 2025
Unprompted review
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Reply from The Window Shutter Company

Hi Caroline,

Thank you for taking the time to leave a review, much appreciated.

We are delighted you are so pleased and hope you enjoy the shutters for many years.

Many thanks

Liz

Rated 5 out of 5 stars

Great service

Very pleased we chose The Window Shutter Company as we are delighted with the shutters Tim and Martin fitted for us.
Fantastic experience from first contact to completion. The shutters enhance our home and look timeless.
We would highly recommend the Window Shutter Company.

January 8, 2026
Unprompted review
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Reply from The Window Shutter Company

Hi Sara,

Thank you for taking the time to leave a review and share your experience.
It has been a pleasure dealing with you and we hope you enjoy the shutters for many years.

Many thanks

Liz

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Rated 5 out of 5 stars

Happy customer

I am delighted with the shutters Tim fitted in my bay window today.
His knowledge made selection of the type of shutter easy. The cost was within the amount I had in mind. I was confident on meeting Tim & unusually for me I did not seek comparative quotes.
Liz kept me informed throughout of the status of my order & the whole process was simple.

December 30, 2025
Unprompted review
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Reply from The Window Shutter Company

Hi Alison,

Thank you for your kind words and taking the time to share your thoughts.
We are delighted we have met expectations.

We hope you enjoy the shutters and they help to keep you warm this winter and cool in the summer.

Wishing you a very happy new year.

Many thanks

Liz

Rated 5 out of 5 stars

Outstanding experience and product

Outstanding experience and product from Tim. Shutters designed to meet my (fussy) expectations and they look stunning!

Tim is professional, freindly and an expert at what he does.

We will definitely be ordering more and wouldn't use anyone else for shutters.

Thanks Tim! See you in the new year for the next order :)

December 23, 2025
Unprompted review
The Window Shutter Company logo

Reply from The Window Shutter Company

Hi Karen,

Thank you for taking the time to leave a review.

We are delighted you are so pleased and hope that the shutters are everything you wanted.

Have a lovely Christmas and Happy New Year.

Many thanks

Liz

Rated 5 out of 5 stars

Splendid Shutters

Fabulous Experience Throughout. From first Contact to Completion, the Service was Professional, Friendly, and the Shutters are Great Quality. I was kept fully informed of a probable delivery date, and in the end they were installed earlier. Everything ran smoothly, and the Shutters were fitted without any problems. They look Superb, and have made the room seem larger. They afford greater Privacy, whilst offering light into the room. They were installed into a Bay Window and really have enhanced the look.
I wouldn’t hesitate to use their Services in the Future, and just in case - NO I do not work for them! Hahaha.
DM, East Sussex.

December 2, 2025
Unprompted review
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Reply from The Window Shutter Company

Hi Kyler,

We are thrilled you are so pleased and we are glad we have provided a good service.

We pride ourselves on both service and quality of product so it is really good to hear when we have achieved our goals.

Many thanks for taking the time to leave a review and we hope the shutters are enjoyed for many years to come.

Wishing you a very merry Christmas and Happy New Year.

Many thanks

Liz

Rated 5 out of 5 stars

Great service from start to finish

Great service from start to finish. Efficient, tidy and a pleasure to deal with. We love our new shutters, thank you! Would highly recomend

December 9, 2025
Unprompted review
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Reply from The Window Shutter Company

Thank you for taking the time to write a review, it is much appreciated Colette.
We hope the shutters are a stylish and functional addition to your home.
We are delighted you are so pleased.

Many thanks
Liz

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Rated 5 out of 5 stars

Impressive

The shutters look and function very well. The fitters were reliable, efficient and provided a fantastic bespoke fitting service to accomodate my asymetrical windows.

November 27, 2025
Unprompted review
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Reply from The Window Shutter Company

HI Sunita,

Thank you for taking the time to write a review it is much appreciated.
We are glad you are pleased with the shutters and that they are as you expected.
Many thanks

Liz

Rated 5 out of 5 stars

Shutters for windows and cupboard doors

The shutters which we ordered were delivered within a realistic timeframe and installation was done efficiently and look great. Tim went above and beyond adapting the shutters to make cupboard doors as well and listened to what we wanted. The rooms were left clean and tidy after installation.

November 19, 2025
Unprompted review
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Reply from The Window Shutter Company

Hi Gail,

Thank you for taking the time to leave a review it is much appreciated.
It was a pleasure providing your shutters and showing the versatility of the product making the cupboard doors.
many thanks

Liz

Rated 5 out of 5 stars

Very well fitted, and very good value for money

I've had my shutters for a few months now and I love them. (The only problem is that I now want another set for another window!)

They have been beautifully fitted into a very awkward space and look as if they have always been there. I wish I had got them years ago.

The survey and fitting process was straightforward, and the cost very reasonable. Thank you!

August 25, 2025
Unprompted review
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Reply from The Window Shutter Company

Hi Catherine,

We are delighted you are so pleased and will be happy to help with more shutters when you are ready.
Thank you for taking the time to leave a review.

Many thanks

Liz

Rated 5 out of 5 stars

Tim attended to install cafe style…

Tim attended to install cafe style shutters on a large window at the top of the stairs. All done professionally, quickly, with no fuss. Other than the shutters, you'd never know he'd been! They look great. Thank you.

October 31, 2025
Unprompted review
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Reply from The Window Shutter Company

We are thrilled you are pleased with your shutters, thank you for taking the time to leave a review it is much appreciated.

Many thanks

Liz

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Rated 5 out of 5 stars

Window shutters

Good efficient product , service and installation by Tim and the company

October 9, 2025
Unprompted review
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Reply from The Window Shutter Company

Hi

Thank you for taking the time to leave a review it is much appreciated. We hope you enjoy the shutters for many years.

Many thanks

Liz

Rated 5 out of 5 stars

Love my shutters

This is the second time we have use The Window Shutter Company. Once again the service has been excellent and we are delighted with the end result! Wouldn't hesitate to recommend them :-)

September 25, 2025
Unprompted review
The Window Shutter Company logo

Reply from The Window Shutter Company

Hi,

Thank you for taking the time to write a review , it is much appreciated. We are delighted you are so pleased and that we could provide your shutters again.

Many thanks

Liz

Rated 5 out of 5 stars

Fitting plantation shutters

This is the second house that Tim and the team have fitted shutters in and we couldn't be happier with them. From the first contact Tim and Liz couldn't have been more accommodating and helpful in getting our windows measured up and our shutters ordered. Tim and Martin worked tidly and efficiently to fit all of our shutters in ones day, including two huge bays windows. We're absolutely delighted with the result. Thanks so much to everyone at The Window Shutter Company for more amazing work. We wouldn't ever go anywhere else and wouldn't hesitate to recommend to others!

August 21, 2025
Unprompted review
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Reply from The Window Shutter Company

Hi Paul,

Thank you for taking the time to leave such a nice review, it is much appreciated.
We hope you enjoy the shutters and that they are a great addition to your new home.

Many thanks

Liz

Rated 5 out of 5 stars

Second time, that should say it all!

This is the second time we have used The Window Shutter Company, and I suppose it could be said that in itself is recommendation enough. Tim and Liz are extremely efficient, the customer service first class and importantly, the shutters are excellent quality and last the test of time. So easy to clean, a major bonus for us! Thank you guys for a great job, professionally done!

September 8, 2025
Unprompted review
The Window Shutter Company logo

Reply from The Window Shutter Company

Hi Steve,

Thank you for taking the time to leave a review, your kind words are gratefully received.
We are delighted you are so pleased and it has been a pleasure dealing with you again.

Many thanks

Liz

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Rated 5 out of 5 stars

Great job

This is the second time we have had shutters fitted by Tim. The first was for the lounge and we loved them so much we have just had all the bedrooms done.
Tim is very professional and even put up with my grumpy dog.
We had several quotes and found Tim to be the most reasonable for what we wanted.
The one thing I noticed this time as all four rooms were being done is the amount of boxes that came in, when I took the coffee up there was no mess, he clears and cleans up as he went from room to room, and he left it cleaner than when he arrived!
I would highly recommend Tim and The Window Shutter Company.

September 3, 2025
Unprompted review
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Reply from The Window Shutter Company

Hi Sarah,

Thank you for taking the time to leave a review it is much appreciated. We are delighted you are so pleased with the shutters and really pleased that the installation went so smoothly and met all expectations.
We strive to provide a quality service to match our products and we are thrilled to hear when we have achieved our goals.

Many thanks

Liz

Rated 5 out of 5 stars

We recently purchased hardwood Montana…

We recently purchased hardwood Montana blinds for our landing from The Window Shutter Company and couldn’t be happier with the experience. From the very first enquiry to the final installation, everything was handled with care and professionalism. It’s clear this is a family-run business that genuinely takes pride in what they do. The installation was faultless, with real attention to detail, and the finished result looks fantastic. Highly recommended.

April 7, 2025
Unprompted review
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Reply from The Window Shutter Company

Hi Christopher,

We are delighted you are so pleased with your shutters. Thank you for taking the time to leave a review it is much appreciated.

Many thanks

Liz

Rated 5 out of 5 stars

Very lovely shutters

Very lovely shutters, made to measure, Tim came out to measure when he said he would, was very friendly and easy to get a long with. My shutters were installed on the day that was arrange and the time. They look really lovely, makes my lounge. Tim and Martin cleaned up after themselves. I would definitely recommend the window shutter company. I was kept updated throughout the order and Keith up today to where the shutters were.

July 30, 2025
Unprompted review
The Window Shutter Company logo

Reply from The Window Shutter Company

HI Donna,

Thank you for taking the time to leave such a nice review, it is much appreciated.
It has been a real pleasure dealing with you and we hope you enjoy the shutters.

Many thanks

Tim

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