I bought a medium warm king size duvet £270 because I wanted natural materials a few months ago and I thought I'd use it before commenting. So from the moment received it looked, felt well made and... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Woolroom is a brand that brings together sustainable luxury, the best of British provenance and natural materials. We are passionate about changing people's lives by providing the best natural and healthy sleep. Simply put; this is better sleep, done naturally.
Written by the company

Next working day delivery when ordered before 2pm!

33-35 Pillings Road, LE15 6QF, Oakham, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I like wool and have several products in use already.
I added the pillow and a blanket from Woolroom and both products are of high quality.
The service was good too.
Will buy again.

Reply from Woolroom
Came in zero plastic packaging which was amazing. Ordered from here a couple of time before and the products have always been top quality. Bought a double duvet from here before and that was 6 years ago and not a single stitch has come undone.
However just purchased a single duvet and it was thinner than it should have been, probably due to uneven filling creating a big lump in it too. Disappointing :( .

Reply from Woolroom
Very smooth and quick process from ordering to delivery. Happy so far with my new duvet. Hopefully I'll feel the same when we're in the grip of winter.

Reply from Woolroom
Great customer servive and fantastic quality products

Reply from Woolroom
It’s light weight and big enough to cover the bed with enough to cover the sides. It look nice without adding a cover. Looking forward to years of comfort.

Reply from Woolroom

Reply from Woolroom
Love WoolRoom. I cannot recommend them enough, they have been absolutely brilliant throughout and we love our big duvet. We have the summer duvet and I can sleep without waking several times due to overheating. Attention to detail and customer service is clearly their top priority. Will be buying a thicker duvet as well come autumn.

Reply from Woolroom
Ordered a light duvet (have warm one for winter). Happy with the warmth of the quilt. Quality of the covering is good.

Reply from Woolroom
It started with a recommendation by a friend. I bought a wool duvet and pillows to go with my new Woolroom bed. Now I’m building up a collection, bed linen, mattress topper and mattress protector. Great quality, luxurious feel. I love sleeping on and with natural products.

Reply from Woolroom
I have bought so many things from this company over the years and they never disappoint. I most recently bought my second set of bed sheets and I adore them.

Reply from Woolroom
It was an anniversary present for our daughter and husband and they are very pleased with it.

Reply from Woolroom
Easy ordering, fast delivery, quality product (wool mattress protector) . Very happy customer, thank you

Reply from Woolroom
Easy to find products. Not overwhelming with too many items to choose from. Very speedy delivery and excellent products to buy. Good quality and a fair price.

Reply from Woolroom
Easy company to deal with, helpful information. Great products!

Reply from Woolroom
The Organic Washable 3-in-1 Wool Duvet - All Season is the best duvet that we've ever bought. Keeps you just the right temperature.
Had a issue with the duvet contacted woolroom via web chat the advisor sent out a replacement with 4 days. Great customer service

Reply from Woolroom
Everything went well with delivery, description of product etc. Mattress topper is excellent quality BUT it is a bit on the firm side which I hadn’t expected.

Reply from Woolroom
Fabulous latex pillow. I can't be without it. I have a few wool room items and the quality is excellent. The pillow was also very competitively priced for talalay, with the added bonus of a luxurious cover.

Reply from Woolroom
I have had my wool pillow for a month or so now and it has really helped my sleep and pain from a frozen shoulder. It arrived in a cotton storage bag, had no odour as some pillows do, and has a nice quilted cover which adds to the feeling of quality.

Reply from Woolroom
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.