I had some lingering heel pain even after using corrective insoles that had helped my plantar fasciitis, but hadn’t totally eliminated some heel pain. After about a week of wearing yours, I was basica... See more
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XSTANCE is the home of radically better footcare. Our mission is simple. To bring you real pain relief results, in record time, without the need for invasive surgery or overpriced physiotherapy.
Contact info
844 S 800 W, 84062, Pleasant Grove, United States
- (800) 906-7255
- support@thexstance.com
- thexstance.com
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I've been pain free for a couple days…
I've been pain free for a couple days now. a little early to tell - but so far I'm pretty pleased.
The insoles are as good as advertised
The insoles are as good as advertised. They are making a positive difference in how my feet feel now.
Great customer service very helpful …
Great customer service very helpful and the product is amazing
Great customer service very helpful and…
Great customer service very helpful and sorted my issue with no problems
It took a couple weeks
It took a couple weeks, and then some improvement, so far I do like these inserts. I definitely recommend these insoles.
Love the insoles!
Love the insoles so far. Very comfortable and well built. Planning to buy other products.
Cheap, flat slippers
I purchased the slippers and was very disappointed.
The product is a cheap, lightweight, piece of plastic which has no arch support whatsoever.
They are not worth anything close to the cost.
Unfortunate because the insoles are a good product.

Reply from XSTANCE
I have had plantar faciatis in the past…
I have had plantar faciatis in the past so I have prescribed insoles. I was looking for another insole that had great arch support. I feel xstance insoles really help with minimizing any reoccurance of the heel issues. I bought 4 pair so I have enough to share among the different shoes that I wear.
So far I’m up to 5 pair of these
So far I’m up to 5 pair of these. They definitely have been an incredible upgrade from both original and store bought insoles. They are a little too thick for some of my shoes and sneakers so wondering if there’s a more refined option here for my shoes, loafers, oxfords etc. but overall these things have helped me feel way more comfortable than I have in years standing fr long periods of time. I’m a dj that does private events which means a lot of 4 - 7 hour sets. And by day I’m walking properties and buildings. This may have added about 5 years to each of those careers
The inserts are the only inserts I have…
The inserts are the only inserts I have tried that actually make my foot feel better. They are not thick or bulky and just seem to contour the areas of my feet that feel pain or fatigue.
Don't buy these
Don't buy these! The worst inner soles ever. The arch is way to high. Trying to return them but the customer service is horrible

Reply from XSTANCE
Finally got my inserts.
Noticably more comfortable
I cannot speak to the longevity of these insoles, yet, but they fit perfectly and work to relieve my for pain all day long!
Will definitely buy a few more pairs to place in all of my different shoes!
Jessica helped me with my accidental…
Jessica helped me with my accidental double order concern and was very fast acting. She gave me alternative options and processed my choice in a very timely manner. Excellent customer service! Thank you!
We really love the inserts we got and…
We really love the inserts we got and going to purchase more so we don't have to keep swapping them to other shoes
Courteous reply to my issue and…
Courteous reply to my issue and willingness to resolve it.
I had some lingering heel pain even…
I had some lingering heel pain even after using corrective insoles that had helped my plantar fasciitis, but hadn’t totally eliminated some heel pain. After about a week of wearing yours, I was basically pain free. The extra arch support I feel in yours made a big difference!
Saw advertisement on Facebook,ordered…
Saw advertisement on Facebook,ordered and delivered within days. Replaced insoles in three pairs of shoes. In a few days there was a noticeable improvement in foot comfort AND my back pain almost disappeared which I assumed was connected to not walking properly before using the XSTANCE insoles.
Response was good and consistent…
Response was good and consistent throughout.
Great support for their products
I Recieved a defective insole and emailed support. Support got back to me immediately and said a new one would be sent out at no charge. Appreciate businesses that back up their products and do not require you to pay for shipping a defective one back.
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