Great service!! They helped me move my house - very friendly, professional, fast and helpful! I always use yellow van when moving and always have the best experience!! Amazing service!! Thank you so... See more
Company replied
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Excellent service from start to finish, plus very reasonable cost. The two employees (Tom and Harry) turned-up on time and could not be more helpful. Removal companies are always like Russian Roulette... See more
Our driver Harry Cousins made the whole move completely pain and stress free and also made sure we didn’t run over our allotted window and that all our stuff was carefully wrapped and protected. Would... See more
Fabulous team of movers, Harry and Beau were amazing. They collected my goods from storage, navigating the maze in there superbly well. Kept the mood lively working their socks off to get the goods ba... See more
Company replied
Company details
Information provided by various external sources
The Yellow Van Company is there for you when you need a man with a van. London is a treacherous place, with cowboys left, right and centre ready to take your money and run. But worry not, because The Yellow Van Company is here to save the day and restore your faith in the man with a van.
Contact info
Bizspace Building, 8 Lombard Road, SW19 3TZ, London
- 02078701041
- enquiries@theyellowvancompany.com
- theyellowvancompany.com
4.9
Excellent
2K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 33% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Easy day, great guys
Harry and Beau made our moving day super easy and were very helpful, efficient and respectful of our belongings throughout. Would highly recommend the yellow van company and will definitely be using them again in the future.
June 9, 2026
Unprompted review
Reply from The Yellow Van Company
Hi Marcus, thank you for the great review. Harry and Beau will be glad to hear they made your moving day super easy — being efficient while staying respectful and careful with your belongings is exactly the standard we set ourselves. We're delighted they got your house move from Brockley (SE4) over to Islington (N1) sorted with no fuss. Thank you for the kind recommendation, and we're here whenever you need a reliable London removals team again in the future.
Warm regards,
The Yellow Van Company team
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I can't stress enough how amazing our…
I can't stress enough how amazing our removal guy was. Thank you so much Harry. You made an insane day so much easier. I highly recommend using this company and an even higher recommendation for Harry. Well done. And thanks again.
June 12, 2026
Unprompted review
Reply from The Yellow Van Company
Hi Nisrine, thank you for such a heartfelt review. Harry will be genuinely touched to read this — knowing he turned an insane day into a much easier one, and earned a recommendation all of his own, is about the best feedback we could ask for. Looking after people on the tough days is exactly what we're here for. We're delighted he got your house move sorted locally within Crystal Palace (SE19). Thank you for the kind recommendation, and we're here whenever you need a reliable London removals team again.
Warm regards,
The Yellow Van Company team
Great company
Great company, helped me with a tricky two day move and got me sorted without fuss. Where up front and honest about time and costs; huge shout out to Harry and Jason who got the job done
June 11, 2026
Unprompted review
Reply from The Yellow Van Company
Hi Mahdi, thank you for the great review. Harry and Jason will be glad to hear they got the job done — a tricky two-day move is no small thing, so it's lovely to know they sorted you out without fuss. Being upfront and honest about time and costs matters a great deal to us, so it's good to hear that came through too. We're delighted they got your house move from Edmonton (N18) over to Tottenham (N17) sorted so smoothly. Thank you for choosing us, and we're here whenever you need a reliable London removals team again.
Warm regards,
The Yellow Van Company team
Punctual and very helpful
Punctual and very helpful
Neil and Jason - top guys , will deal again
June 12, 2026
Unprompted review
Reply from The Yellow Van Company
Hi Sasha, thank you for the great review. Neil and Jason will be glad to hear they were top guys on the day — turning up on time and being genuinely helpful is exactly the standard we set ourselves. We're delighted they made your house move across South London such a smooth one. Thank you for saying you'll deal with us again — that means a lot, and we're here whenever you need a reliable South London removals team.
Warm regards,
The Yellow Van Company team
Harry- he was very accommodating with…
Harry- he was very accommodating with the moving. Everything was Perfect!
June 10, 2026
Unprompted review
Reply from The Yellow Van Company
Hi Nicole, thank you for the lovely review. Harry will be glad to hear he was so accommodating and that everything was perfect — that smooth, take-care-of-it-all approach is exactly what we aim for on every move. We're delighted he got your flat move from the City (EC4) over to Fulham (SW6) sorted so nicely. Thank you for choosing us, and we're here whenever you need a reliable London removals team again.
Warm regards,
The Yellow Van Company team
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I had an outstanding removals…
I had an outstanding removals experience with Brijesh and Jason… apologies for how late this review is..thank you
April 10, 2026
Unprompted review
Reply from The Yellow Van Company
Hi Matthew, thank you for the outstanding review — and no need to apologise for the timing at all, we're just delighted you took the time! Brijesh and Jason will be glad to hear they gave you such a good removals experience; that's exactly the standard we aim for on every job. We're pleased they got your flat move from Wimbledon (SW19) over to Worcester Park sorted so smoothly. Thank you for choosing us, and we're here whenever you need a reliable local removals team again.
Warm regards,
The Yellow Van Company team
We had a great experience with Neil and…
We had a great experience with Neil and James moving all of our stuff out of storage and into our new home. They were very efficient, a massive help and very polite the whole time. We would highly recommend them to anyone else looking for movers.
June 8, 2026
Unprompted review
Reply from The Yellow Van Company
Hi Jack, thank you for the great review. Neil and James will be glad to hear this — getting everything out of storage and into your new home efficiently, while staying polite and helpful throughout, is exactly what we aim for. A storage-to-home move has its own knack to it, so it's lovely to know they made it such a smooth one from Beckenham (BR3) over to West Wickham (BR4). Thank you for the kind recommendation, and we're here whenever you need a reliable local removals and storage team again.
Warm regards,
The Yellow Van Company team
Efficient and professional
All good - Harry and Umar were very polite, professional and efficient!
June 7, 2026
Unprompted review
Reply from The Yellow Van Company
Hi Gigi, thank you for the great review. Harry and Umar will be glad to hear they were polite, professional and efficient — that's exactly the standard we set ourselves on every move. Thank you for choosing us, and we're here whenever you need a reliable London removals team again.
Warm regards,
The Yellow Van Company team
Prompt efficient and very friendly
Prompt efficient and very friendly. Appreciate Harry's effort! Highly recommend!
June 3, 2026
Unprompted review
Reply from The Yellow Van Company
Hi Alan, thank you for the great review. Harry will be glad to hear his effort was appreciated — prompt, efficient and friendly is exactly what we aim for on every move. We're delighted he got your home move across London sorted so smoothly. Thank you for the kind recommendation, and we're here whenever you need a reliable London removals team again.
Warm regards,
The Yellow Van Company team
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neil was great
June 2, 2026
Unprompted review
Reply from The Yellow Van Company
Hi Luke, thank you for the great review. Neil will be glad to hear he looked after you so well — reliable, no-fuss service is exactly what we aim for on every move. We're delighted he got your house move from South Croydon (CR2) over to Wimbledon (SW19) sorted so smoothly. Thank you for choosing us, and we're here whenever you need a reliable local removals team again.
Warm regards,
The Yellow Van Company team
AVOID
I booked them to move from London to Essex. DO NOT CHOOSE THEM IF YOU ARE DOING A LONG DISTANCE MOVE. I chose Yellow Van Company due to easy booking options, supposed premium service and hassle free moving promise, however, my experience was very far from hassle free.
We had booked 2 movers, who were new to the company, however this was not the issue and they were trying to help us to deal with the situation as best as they could, we did have major problems with the head office though.
Once everything was packed in the van, movers were contacting head office to get the best route and this is where we run into major issues. Company policy is to not use any roads that require a fee. This was not communicated to us at a time of booking, which ended up being crucial in our circumstances. This meant that instead of using Silvertown tunnel, head office instructed the movers to use Woolwich Ferry, which, of course caused very serious delays. At the time of booking, their website estimates travel time and their total journey estimate was 50 min of driving. Instead, we spent over 1h just queuing for ferry and total journey time took 2,5h (because of waiting for ferry, we were also stuck in rush hour, which would have otherwise been avoided by taking Silvertown tunnel route). This was a significant issue as we had only booked for 4h (which would have been plenty if we had taken correct route) and this meant that we had to pay extra £120 for overtime, which wasn't our fault. They wouldn't release our belongings until this was paid. If we had known, we would have just paid Silvertown tunnel fee ourselves. Because there was such a delay with the driving, movers then had to rush dumping our belongings at the house to avoid further charges. Instead of paying a small tunnel fee, we were left with £120 bill.
All in all, this was for from premium experience that I had expected. I ended up paying over 600£ for rushed, unpleasant experience that left me in tears. I would suggest looking elsewhere for your next move.
I also want to add that movers were in constant communication with the head office during this and we overheard a lot of harassment from the head office aimed at the movers. Just want to add that that we don't blame the movers, we blame the head office. For our next move, we will choose independent drivers who have provided much more premium services in the past.
March 16, 2026
Unprompted review
Reply from The Yellow Van Company
Hi, thank you for taking the time to share this, and I'm genuinely sorry your London to Essex move fell short of what you expected — that's not the experience we want anyone to have.
You've raised a fair point about our routing, and I want to own it: the fact that our standard route planning avoids toll roads should have been made clear to you at the time of booking, and it wasn't. I completely understand that, in your circumstances, you'd have happily paid the tunnel fee to save the time, and not having that choice explained up front is on us. I'm sorry for the delay and the knock-on overtime cost that followed.
I'd also like to reassure you on one point: how we speak to and support our team matters a great deal to us, and I'll be looking into what you overheard, because that's not the standard we hold ourselves to internally either.
We're a family-run business and we take feedback like this seriously — it's how we improve. The difficulty is that we've no record of a call from you and can't identify your booking from the name here, so I'd really appreciate the chance to look into it properly and make things right. Please do get in touch with us directly on 020 7870 1041 or drop us an email, and ask for the office manager.
Again, I'm sorry we let you down on this occasion, and I hope you'll allow us the opportunity to address it.
Kind regards,
The Yellow Van Company team
Harry was amazing!
Punctuality on point 5pm, even made a courtesy call 20 mins prior to say he was nearby (so much appreciated as was stressed) Harry followed through special requests and was a true pro throughout my removal yesterday. Very well planned & worked efficiently for the hours I booked. Great guy, thank you again Harry 👍
March 18, 2026
Unprompted review
Reply from The Yellow Van Company
Hi Fiona, thank you for such a lovely, detailed review. Harry will be glad to hear this — being on time, giving you that courtesy call ahead, and following through on your special requests is exactly the thoughtful, well-planned service we aim for, and it's especially good to know it helped when you were feeling stressed. We're delighted he made your flat removal from Streatham (SW16) over to Brixton (SW2) such a smooth one. Thank you for choosing us, and we're here whenever you need a reliable London removals team again.
Warm regards,
The Yellow Van Company team
Excellent service and lovely guys!
Excellent service and lovely guys!! X
March 5, 2026
Unprompted review
Reply from The Yellow Van Company
Hello, and thank you for the great review. "Excellent service and lovely guys" is just what we like to hear — friendly, reliable service is exactly what we aim for on every move. We're delighted the team got your home move across London sorted so smoothly. Thank you for choosing us, and we're here whenever you need a reliable London removals team again.
Warm regards,
The Yellow Van Company team
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Professional and efficient.
Connor and Beau have been absolute gems! Courteous, efficient and professional. Highly recommended. Already booked my next move.
March 5, 2026
Unprompted review
Reply from The Yellow Van Company
Hi Caroline, thank you for the lovely review. Connor and Beau will be glad to hear they were absolute gems — courteous, efficient and professional is exactly the standard we set ourselves on every move. We're delighted they got your flat move sorted so smoothly within Fulham (SW6). Thank you for already booking your next move with us — that means a great deal to a family-run team like ours, and we look forward to seeing you again.
Warm regards,
The Yellow Van Company team
I’m very happy with the 1st class…
I’m very happy with the 1st class service
I received from Jason & Neil with good personalty & team work
February 23, 2026
Unprompted review
Connor was absolutely amazing!
Connor was absolutely amazing! Very professional, punctual and mate my move and absolute breeze! Would definitely recommend :)
February 23, 2026
Unprompted review
Connor is brilliant
Connor is brilliant! Super helpful, polite and efficient.
February 21, 2026
Unprompted review
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Neil Louise were a great help and…
Neil Louise were a great help and speedy for great move. My second time using yellow band and I would recommend
February 20, 2026
Unprompted review
Amazing the lads were fantastic
Amazing the lads were fantastic. Connor and Adam were amazing from start to finish.
February 20, 2026
Unprompted review
Transported bed and two offices moved…
Transported bed and two offices moved with care and attention, a lot of effort put into getting everything to fit with it just did! Neil and Louis did a great job and would use services again.
February 20, 2026
Unprompted review
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