From the get go I appreciated their patience between online chats which was helpful & a Christmas buy! CS chat help allowed a mock up of the gift & their suggestions helped seal the deal. Highly reco... See more
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Company details
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Things Engraved originally “opened shop” in 1982, with less than a dozen locations across Canada. Over the years, the company expanded into more than 100 retail locations stretching Coast-to-Coast. With changing times came changing strategies, and in January 2020 the company was purchased by online retailer Bloomex Inc., who introduced and implemented a successful online sales model which allowed both existing and new customers the opportunity to order the same high-quality, personalized gifts they have come to know and trust from the comfort of their homes – no need to go to a busy mall. They also reinvented their retail locations into trendy boutique style, retail storefronts offering one-stop mixed-market gift shopping with custom personalization done on the premises. For decades, Things Engraved has been the premier destination for Canadians seeking personalized gifts to mark that special occasion with a custom engraved or embroidered gift that is sure to be treasured. We have also recently started offering sublimation products – a process which allows you to personalize virtually anything! We now offer UV Printing, DTG, DTF and so much more! Under our new leadership, we will continue to offer the best personalized gifts that Canadians want at competitive prices.
Contact info
4095 Belgreen Dr, K1G3N2, Ottawa ON, Canada
- 1-800-363-5053
- customerservice@thingsengraved.ca
- thingsengraved.ca
Hasn’t replied to negative reviews
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Great Staff!
The people that take the order are wonderful. I was on a time crunch and working on what I wanted on Sunday and I got a response back right away.
Great as always
Great as always! Fast communication and attention to detail. I will always order from here!
Very accommodating and quick to reply…
Very accommodating and quick to reply to my emails! Gave me the mock ups before paying for the item! Great quality!
Excellent customer service and quality of bracelet
Your customer service was excellent from the quick responses with my proofs to the delivery of my item. I received the order earlier than expected and am very happy with the medical bracelet I bought for my Mom.
Will definitely be a repeat customer.
I purchased a custom engraved plate for a gift
I purchased a custom engraved plate for a retirement gift. I appreciated the range of products in this category, and when I contacted customer support with the engraving deals, the response with prompt and professional. Within 2 days, the mock-up was available for review, and shortly after approval, the product was paid for and shipped to me.
The plate was precisely pictured as in the mock up and I am pleased with the result.
It was an excellent experience working with Things Engraved.
Good overall experience
Good overall experience! Good communication and nicely done. Very satisfied.
Very Happy with the Product
Very Happy with the Product. Got exactly what I was looking for. Kudos to the exceptional Customer Service they give. Prompt with their replies, and the packaging for the products was beautiful too.
I had a great experience
I had a great experience! My order was done quickly and arrived right on time. The team was very helpful with the mock-up and made everything exactly how I asked. Communication was fast and the turnaround time was amazing. Highly recommend!
Exceptional Product & Service
I ordered six customized whiskey glasses on Sunday, received a proof to approve on Monday and received the glasses on Thursday! They are perfect! The customer service I received throughout this process was outstanding! Definitely recommend!
Great experience
Great experience, order arrived fast and was exactly as pictured.
Very happy
The person I spoke with over email was really helpful. They created a mock up of my design and it was exactly what I wanted. They also answered all of my questions and were very prompt with their replies. The product I received matched my vision perfectly.
Label for Movie Prop
I was planning on getting something through Amazon and they just didn't have the size I wanted. I also couldn't customize the text the way I wanted. Things Engraved gave me exactly what I wanted and at a good price. I'm very happy with the time, communication and product.
A plaque for a museum exhibit
A plaque for a museum exhibit was created by Things Engraved, and I could not be happier with the product and service. I placed the order two days ago and received it on the third day. I will use them again for further projects at my museum.
Scott McClelland
The Diablo Manor
Everything went smoothly
Everything went smoothly. The Customer Care person Miguel was so helpful in suggesting options and reassuring us we would get the brass plate in time. We ordered very last minute and it all worked out. Very grateful for the amazing turnaround. Thank you
Excellent service and product…
We made a last minute request before traveling and the customer service and product were both excellent. Will definitely recommend you to others.
Annual trophy order
I order a new trophy every year using the same template and they make it so easy just to make a small change and it’s delivered quickly.
Things Engraved is a class act all the way!
We loved the fact that a member of the team created mock ups for us to look at and told us we could pick other fonts. What great service! Our products arrived very quickly and wrapped and secured so well.
Order came exactly as described and…
Order came exactly as described and requested. Thank you so much
It was my first time ordering
It was my first time ordering, and I’m very happy with both the quality and the price. It’s exactly what we needed for our firm. Definitely, we will be making future purchases.
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