Think Assemble Reviews 8

TrustScore 3.5 out of 5

3.6

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Company details

  1. Appliance Store
  2. Electronic Spare Parts and Components Store
  3. Electronics Store
  4. Hi-fi shop
  5. Kitchen Supply Store
  6. TV store

Written by the company

Think Assemble Ltd is a leading multinational consumer electrical and mobile retailer and service company. We are the market leader in the UK. We provide a full variety of offerings and support, we make it effortless for our clients to discover, pick out and experience the proper science for them, at some point in the lifestyles of the product. Because of our strengths, especially those that come from our scale, we are higher positioned than everybody to assist clients to do all of that


Contact info

3.6

Average

TrustScore 3.5 out of 5

8 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

seems fishy!

Cancelled my order and stated "declined payment" as the reason. Payment did go through and it appears the item was shortly taken offline suggesting they didnt even have it in stock. Appeared to be dodgy from the get-go with text copied from the Costco website! stay away!

October 22, 2025
Unprompted review
Rated 1 out of 5 stars

basket consistently added more quantity…

basket consistently added more quantity than requested.

February 20, 2025
Unprompted review
Think Assemble logo

Reply from Think Assemble

Dear Jamie,

Thank you for taking the time to share your feedback with us. We sincerely apologise for the inconvenience caused by receiving more quantity than you requested in your basket. This is certainly not the experience we aim to provide, and we appreciate you bringing this to our attention.

We take your feedback seriously and will investigate this issue with our team to ensure it doesn’t happen again in the future. Your satisfaction is our top priority, and we’re committed to improving our service to better meet your expectations.

If there’s anything we can do to resolve this for you, please don’t hesitate to reach out to us directly at info@thinkassemble.co.uk. We’d be more than happy to assist you further.

Thank you for your understanding, and we hope to have the opportunity to serve you better in the future.

Warm regards,
Sophia
Review Manager
Think Assemble

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Rated 1 out of 5 stars

They don't come much worse than this…

They don't come much worse than this firm. They can dispatch an order within hours but delivery takes 10 days, now that's what I call total incompetence.... you can't cancel the order, apparently you have to wait for the item to arrive at your door then tell them you din't want it.... Good luck in the future.

May 2, 2024
Unprompted review

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