Many 1 star reviews of Thinkific seem to be payment related. I wanted to let everyone know my experience with the company. I sent an email to cancel the free trial, and subsequentl... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The supposedly free trial I used for less than a day before changing my mind NEVER canceled, so now I have to do cc charge back to stop exhorbitant charges. Their site is clunky, builder is garbage, a... See more
Company replied
I made more than $1M on Thinkific. Don't use it. I created a second account with them and they're holding on to my legitimate funds for 90 days. If $1M in sales is not proof of legitimacy, I... See more
Company replied
Watch out for unexpected charges! I had started to create a course as Thinkific was advertising a reduced monthly fee of £63. I signed up for the free month to test it out; yesterday i was charged an... See more
Company details
Written by the company
Create online courses and membership sites with Thinkific and feel confident that you’ve got the easiest technology and the best support in the industry.
Contact info
400 - 369 Terminal Ave, V6A 4C4, Vancouver, Canada
- +1 888-832-2409
- info@thinkific.com
- thinkific.com
Replied to 55% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Easy-to-use.
Fast, friendly service. Easy-to-navigate website/platform. Gives me important reminder notes/emails.
I used the tools to support my…
I used the tools to support my classroom and I am planning to expand my courses.
Thinkific is such an easy platform to…
Thinkific is such an easy platform to use. Plus it provides a great experience for students. I was able to create an online store to sell my course in no time, as well as upload content fast.
User friendly platform with a…
User friendly platform with a comprehensive suite of features for literally everything you need to launch, marker and run an online courses platform
Great software
Great software, beautiful design, and lots of helpful content to get started with your school.
How did this company help me grow?
First I joined this company in 2018 and then how should I create an online course? I was very inspired and happy doing the course for it, I created a free online course and sent it to this company on this company's platform after landing. How to develop a page? How to do digital marketing? Learned small things like Right now I have four online programs running, free programs with more than 1000 people joining.
Updated my programs after Corona. So the company has helped me in all these matters. I got a reply when I mailed, when I asked a question I got a reply, I am very satisfied with the work of this company.
But, now I am going to a new stage where I want to become a superstar, an online creator. Till now all the programs were free but now I have to charge a fee for all the programs. So I hope the company will contact me quickly and help me if the company knows my number then please contact me.
There is much room for Improvement
There is much room for Improvement, in terms of Report, course design, Customer experience
Amazing Platform for course creators
Thinkific has great plans and has been of great help to me in being able to provide evergreen online classes at any time using their platform. I am also able to add on any class I would like based on demand from my community or existing students. I love their customer support; they are understanding and great people working there. They have really helped me out with any query I have had.
Extremely easy to create my first…
Extremely easy to create my first course for first beginners
I absolutely love this platform
User Friendly Authoring Tool
They are providing an opportunity for those instructional designers who want to establish their own online business of creating and selling courses. It has a user friendly authoring tool.
I have used it for my own course creation, however I cannot afford a monthly subscription at this time. But I would highly recommend for those Instructional Designers who can afford it as a starting point for their online business.
Easy tu use and integrate
Quickly and easily customisable courses
Quickly and easily customisable course pages.
I am reaching a lot of course participants. The courses are evaluated as excellent, including the friendly and simple to use viewer interface. BrachyTerra is a not-for-profit philanthropic project and all our work is voluntary. I really enjoy working with the Thinkific tools. It doesn't feel like work, it is pure pleasure. Exciting!
Amazing Platform
Thinific has helped me bring my vision/plans/dreams to life. Everything is so easy to follow. The guidance and support that they give (absolutely free) before you make an investment, is incomparable. I have gained so much knowledge before even deciding to move forward with a monthly plan. I am truly grateful for Thinkific and all of the opportunities and support they provide.
Easy to use and cost effective
Easy to use and cost effective, we at cFIRST use it for our internal learning purposes and our Employees love it..
Great platform with constant…
Great platform with constant innovations, keeps instructors on the pulse of learning trends and provides the tools and assistance needed for success.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








