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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, particularly refurbished laptops, for being accurately described, thoroughly checked, and in excellent working condition. Many consumers highlight the high quality of the items, often noting they exceed expectations. The service is frequently described as exceptional, with people appreciating the helpful advice and personalized attention. Reviewers also consistently commend the delivery service, noting its speed and efficiency. Many people were impressed by how quickly their orders arrived, often well-packaged and secure. The overall purchasing process is frequently described as smooth and hassle-free, contributing to a highly positive customer experience.

What people talk about most

Product

Customers consistently note positive experiences with the product. Many reviewers praise the laptops for... See more

Delivery service

Consumers express satisfaction with the delivery service. Many reviewers highlight the swift delivery times,... See more

Quality

Reviewers mention positive feedback about quality. Customers are highly satisfied with the condition of the... See more

Service

Users describe positive interactions with service. Customers consistently praise the excellent all-round... See more

Based on these reviews

Rated 5 out of 5 stars

Prompt delivery, really happy with the laptop, clearly been well checked-over and fully working – unlike some higher-profile refurbished laptop sellers, who send out the laptops largely unchecked and... See more

Company replied

Rated 5 out of 5 stars

I've now bought three computers from Thinkpadmike, for myself and for both children. They've all been excellent, and his descriptions have always been totally accurate, which makes choosing one m... See more

Company replied

Rated 5 out of 5 stars

So Friday afternoon I emailed Mike asking for suggestions on which machine he thought was right given my needs. His reply was extremely helpful, and I chose a model from the list he suggested. I o... See more

Company replied

Rated 5 out of 5 stars

I´m very happy about my purchase from Thinkpadmike. Not only is the ThinkPad as described, Mike did more. I asked him to replace the SSD with a bigger one. This meant also installing Windows again. On... See more

Company replied


Company details

  1. Computer and Accessories Store

Written by the company

A small independent trader / engineer / geek - both Microsoft Certified Professional (MCP) and CompTIA A+ Certified. I have worked with Lenovo ThinkPad machines for over 11 years and have to say in my opinion they are the most reliable and solid business class machines. I've worked for many companies including IBM & I work on quality not quantity.


Contact info

4.8

Excellent

TrustScore 5 out of 5

83 reviews

5-star
4-star
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1-star

How this company uses Trustpilot

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Rated 5 out of 5 stars

Great service and thinkpad

I was looking for a new ThinkPad to replace my aging T560 to both take to site and run a newer version of AutoCAD, so had done a fair amount of research on models and spec etc.
I really liked the detailed and honest pictures & video on the thinkpad mike website so waited until he got one in.

I ordered on a Friday evening and it arrived really quickly on the Sunday, packaged well and in fantastic condition. The laptop is really clean, runs lovely and quietly with the fan clean / new thermals and all as described on the website. The battery has exceeded my expectations and it has performed flawlessly running AutoCAD / AutoCAD architecture 2026 without stuttering, excessive fan noise or extreme heat.
Overall I'm delighted with the purchase and the service I've received from thinkpad mike and would highly recommend purchasing a used thinkpad from him.

February 27, 2026
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Rated 5 out of 5 stars

Prompt delivery, great quality

Prompt delivery, really happy with the laptop, clearly been well checked-over and fully working – unlike some higher-profile refurbished laptop sellers, who send out the laptops largely unchecked and hope for the best (or even charge extra to check the product fully before sending). Highly recommended!

February 13, 2026
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Rated 5 out of 5 stars

Thinkpadmike

Mike was very helpful with assisting me in selecting a machine to suit my work needs.
The whole process was smooth and delivery was very quick.
Highly recommend.

February 4, 2026
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Rated 5 out of 5 stars

Great all round service

Great all round service, helped me choose the right laptop for my requirements and super quick delivery. The laptop was has described and works a treat, trusted seller. Thank you.

February 1, 2026
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Rated 5 out of 5 stars

Excellent seller

Excellent seller, the laptop was exactly as described.
The price of the laptop is maybe slightly more than what you would find from other sellers but the difference is worth it given how well prepared the laptop. Delivery was fast.

January 28, 2026
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Rated 5 out of 5 stars

Top notch vendor

Just purchased a laptop from Mike and I am very happy overall. I had quite a specific use case and Mike gave some excellent advice before my purchase. His comms were super swift and clear. Delivery was excellent and the item was well packaged. Very happy with the service and would recommend to anyone.

January 21, 2026
Unprompted review
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Rated 5 out of 5 stars

Mike sold me a refurbished Thinkpad…

Mike sold me a refurbished Thinkpad that exceeded my expectations. It's like new, operates quietly, stays cool, and boasts an impressive 98% battery life, all at a reasonable cost. The delivery was swift, making the whole purchase an outstanding experience.

January 5, 2026
Unprompted review
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Rated 5 out of 5 stars

LENOVO P50 LOADED

The service Mike provides is 1st class.
I brought a laptop off Mike and he purposely built it to my requirements, with everything I needed for my job.
Mike is my first to go to, with all my IT needs as I know he will give me the best advice.
My laptop through my request is going back to Mike for a health check and a window upgrade, as I know it will be a first class service and thats a year after I brought it. Thank you Mike.

December 17, 2024
Unprompted review
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Reply from Thinkpadmike

Thanks for taking the time to leave the review pleased you like the laptop & service

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Rated 5 out of 5 stars

I´m very happy about my purchase from…

I´m very happy about my purchase from Thinkpadmike. Not only is the ThinkPad as described, Mike did more. I asked him to replace the SSD with a bigger one. This meant also installing Windows again. On this occasion he saw that the internal battery dropped too far for no reason, so he also replaced the battery. All of this didn't delay the delivery. Super fast! From orders to delivery: excellent service! In the future I will first check Thinkpadmike if I want or need to replace part.

December 7, 2025
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Rated 5 out of 5 stars

Good communications

Good communications, speedy delivery, excellent product

November 20, 2025
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Reply from Thinkpadmike

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Rated 5 out of 5 stars

Great service

Great service, quick and easy to contact, resolved issues quickly. Highly recommended.

November 3, 2025
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Reply from Thinkpadmike

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Rated 5 out of 5 stars

As advertised

As advertised, well packed and promptly delivered, thank you!

November 4, 2025
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Rated 5 out of 5 stars

Excellent experience

Excellent experience, prompt dispatch , the laptop was precisely as described, if not in slightly better condition, all in excellent working order.

November 5, 2025
Unprompted review
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Reply from Thinkpadmike

Thanks for taking the time to leave the review pleased you like the laptop

Rated 5 out of 5 stars

Great service, fast delivery, packaged well.

Great service, laptop exactly as described very happy with purchase. Packaged really well and fast delivery.

October 21, 2025
Unprompted review
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Reply from Thinkpadmike

Thanks for taking the time to leave the review pleased you like the laptop

Rated 5 out of 5 stars

Excellent service, highly recommended

So Friday afternoon I emailed Mike asking for suggestions on which machine he thought was right given my needs. His reply was extremely helpful, and I chose a model from the list he suggested. I ordered it Friday night, and it arrived Sunday morning, which stunned me!

The laptop itself is in perfect condition, it seems like a bargain at the price, and even the battery appears to be in great condition with over 6 hours charge showing.

So many thanks to Mike, and this amazing Lenovo Thhinkpad!

October 19, 2025
Unprompted review
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Reply from Thinkpadmike

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Rated 5 out of 5 stars

Perfect

Good product, exactly as described. Communication was spot on, even on a Sunday night. 👍👍👍

September 1, 2025
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Rated 5 out of 5 stars

Two laptops - both execellent value.

I've bought two laptops from Mike, one last year and one a week ago. What I value about his service is you know the devices have had a thorough check over and any issues found have been dealt with. I would rather chose a used business laptop from a few years ago over these "disposable" devices offered by the big companies nowadays, these things were built to last and to be serviced. Mike takes all the worry out of buying a device from someone else say on Ebay because each unit has a full description on the condition and what he's done to it to bring it back to be ready for it's next owner. Highly recommended and I will definitely use his site again in the future.

September 8, 2025
Unprompted review
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Reply from Thinkpadmike

Thanks for taking the time to leave the review and your repeat custom pleased you like the laptops

Rated 5 out of 5 stars

Very satisified with all the computers I've bought

I've now bought three computers from Thinkpadmike, for myself and for both children.

They've all been excellent, and his descriptions have always been totally accurate, which makes choosing one much easier. When I have asked him questions replies have been quick and comprehensive.

Delivery has always been quick and well packaged. I've recommended them to several friends.

August 29, 2025
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Reply from Thinkpadmike

Thanks for taking the time to leave the review and your repeat custom pleased you like the laptop

Rated 5 out of 5 stars

Excellent service, comms and store for a upgraded refurbed Thinkpad..

Mike has been very helpful and supportive with my aim to get a Thinkpad T480 that'll be able to duel boot Win 11 and Linux.
(The Linux installation is for me to do on the Win 11 ready machine.)
His comms have been prompt and friendly with all my questions and requests for upgrading a T480 in his store answered and addressed.
He kept me informed of progress with the upgraded Thinkpad arriving sooner than estimated, in very good (as advertised) condition and all functioning as described.
And it was very well packed and protected!
TL;DR:
A fair, detailed and transparent store, owner and transaction. Thanks for all the help Mike!

August 27, 2025
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Reply from Thinkpadmike

Thanks for taking the time to leave the review pleased you like the laptop

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