ThinOptics Australia Reviews 103

TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

Excellent product. I don’t know what I’d do without them. So nice to read in bed without having glasses pushing into my head. Company was great to deal with- wrong strength sent in my last order bu... See more

Rated 5 out of 5 stars

These were for my husband as I got sick of taking a pair of glasses in my handbag when we went out. He actually commented yesterday how handy the thinoptics are!! Unusual for him to notice, lol. Becau... See more

Rated 2 out of 5 stars

All looks good to start with, but the reading glasses don’t last. Have bought 2 pairs and each broke after 12 months of gentle use. The friend who recommended them to me had the same experience. No re... See more

Rated 5 out of 5 stars

I've bought a few of the cheap knock-off's on ebay, and they haven't survived very long.. the Thin-optics I have now, have out-lasted 2 pairs of the knock-offs, and still going strong. I'm quite impr... See more

Company replied

Company details

  1. Glasses Store

Information provided by various external sources

Never forget your reading glasses again! ThinOptics lets you carry your reading glasses right on your mobile phone so they're always with you.


Contact info

4.2

Great

TrustScore 4 out of 5

103 reviews

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Rated 5 out of 5 stars

Joyline is Fantastic and service is…

Joyline is Fantastic and service is great.
I can highly recommend.

September 30, 2020
Unprompted review
ThinOptics Australia logo

Reply from ThinOptics Australia

Hi Andrew,
Thank you for the positive feedback, we do pride ourselves in excellent customer service, pleased Joyline was fantastic! Hope you are loving your glasses
ThinOptics Team

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Rated 3 out of 5 stars

Question

The nose pieces used to break on every set I’ve bought. I see you’ve changed the design which seems better but I sent a question with this order which you didn’t answer. Why are they now $25 for one pair when you used to buy 2 for that price? Thanks

To add, these were bought locally in a chemist. Same branding. Definitely Thin Optics. And price was actually $34.95

September 26, 2020
Unprompted review
ThinOptics Australia logo

Reply from ThinOptics Australia

Hi
This might be the US not the AUS site. Im sorry for any confussion.
Thinoptics Team

Rated 3 out of 5 stars

2 Stars for Contact/ 5 Stars for…

2 Stars for Contact/ 5 Stars for Delivery turnaround
Service as far as delivery was excellent, except I emailed a few days later via the website regarding availability of pod cases and have not heard anything back at all - not even acknowledgement of email received.

September 22, 2020
Unprompted review
ThinOptics Australia logo

Reply from ThinOptics Australia

Hi Lorraine
Im sorry to hear that no one responded to your email.
I have just checked and can not find any email from you, did you maybe email the US as this happens a lot. Our email is hello@thinoptics.com.au
Please feel free to email us there.
The Thinoptics Team

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Rated 5 out of 5 stars

Thin optics Brooklyn glasses

I love the thin optic glasses as I can pack them in a wallet as they are so thin. The only thing I was not happy with was the postage people you use as the glasses were shoved in the letter box and wouldn’t fit so was left sticking right out that a passer by could just take them. These glasses are not cheap so was disappointed in that aspect only.

September 10, 2020
Unprompted review
ThinOptics Australia logo

Reply from ThinOptics Australia

Hi there, and thank you so much for your feedback. That is really disappointing to here the courier shoved them in the letter box. We will look into how this problem could be rectified. Hope you are loving your glasses
ThinOptics Team

Rated 4 out of 5 stars

Good products have the key chain…

Good products have the key chain version (excellent) and now the glasses. The glasses are not as good value. Overall form factor is good but more distortion at edges than smaller version or I have higher expectations for a higher priced product. Nose piece could be made adjustable if possible as the have a tendency to slide off

September 9, 2020
Unprompted review
Rated 1 out of 5 stars

I ordered some glasses on 19/8/20 and…

I ordered some glasses on 19/8/20 and they still have not arrived!!! I live in NZ and am using the tracking device which say they are "cleared and waiting international departure". How hard can it be to send a tiny package ?

September 3, 2020
Unprompted review
ThinOptics Australia logo

Reply from ThinOptics Australia

Dear Susan, We have just checked the tracking and can see that your parcel has not yet arrived. We sincerely apologise for this, we understanding it would be very frustrating that you don't have your glasses yet. Australia Post have left a message on your tracking "Your item may take a little longer to arrive, and could be processed in a different location than usual. This is to help ease delays caused by increased volumes, and restrictions in Victoria"
As you can see from the tracking below that your parcel left our warehouse the day after your order was placed. Unfortunately once the parcel leaves us it is out of our control. Usual ship time to NZ is 3-5 business days. We are in unprecedented times and hope that your parcel arrives very soon.
Parcel Tracking
https://auspost.com.au/mypost/track/#/details/LK999542066AU
Further note on parcel from Australia Post regarding delays.
https://auspost.com.au/about-us/news-media/important-updates/coronavirus/coronavirus-domestic-updates?src=track-comms-covid-delays#delays

Rated 5 out of 5 stars

I love these specs

I love these specs. Beautifully made and so light and comfortable to wear. Case arrived with a slight ding and was immediately replaced by the merchant. Wonderful, courteous service.

September 2, 2020
Unprompted review
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Rated 4 out of 5 stars

How to further improve the product.

This if the fifth pair I’ve purchased. You’ve solved the nose clip problem by fixing the loose end to the frame. Good idea! They were the first to go. Now if the edges were raised on BOTH sides of the lens instead of one that i reckon will prevent the lens from getting scratched when going in and out of the case. Maybe the case could be lined with a cloth like material for further protection. Just an observation. Otherwise I thoroughly recommend the product. Very convenient. Some of my friends have bought them already.

August 11, 2020
Unprompted review
Rated 5 out of 5 stars

I have the thinoptics case on my mobile…

I have the thinoptics case on my mobile and carry it where ever I go.
I use them all the time.
I also have the keyring case so I've always got a spare pair.
Great product. Will continue to used the thinoptics brand.

July 28, 2020
Unprompted review
ThinOptics Australia logo

Reply from ThinOptics Australia

Thank you for your feedback Tau, we are thrilled that you love them!

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Rated 5 out of 5 stars

Thinoptics are so handy being small…

Thinoptics are so handy being small enough to fit in your wallet means you always have them with you.. mine have got me out of trouble on many occasions..

July 14, 2020
Unprompted review
ThinOptics Australia logo

Reply from ThinOptics Australia

Thank you for your feedback Tom, we are thrilled that you love them!

Rated 5 out of 5 stars

I bought them all!!

I bought the key ring at a store in the Blue Mountains. Loved them so much I have since bought the phone case pair and the flash drive. I will buy all three again for my husbands birthday! I’m never without vision now and they are perfect for in bed when lying on my side as they don’t dig into my temples!! Love them.

July 10, 2020
Unprompted review
ThinOptics Australia logo

Reply from ThinOptics Australia

Thank you for the great feedback Surja, we are thrilled you love them :)

Rated 5 out of 5 stars

Perfect size to keep in your pocket…

Perfect size to keep in your pocket when you are out and about.

July 10, 2020
Unprompted review
ThinOptics Australia logo

Reply from ThinOptics Australia

You will never be caught out again not being able to read Vaughan, pleased they offer you the convenience you need :)

Rated 5 out of 5 stars

Thinoptics is probably one of the best…

Thinoptics is probably one of the best devices I have purchased ever!
I am lost without these thin lenses that are always attached to my phone. I am constantly using them throughout my day! I can honestly say I would be lost without them!!
Love love love this product!!

July 5, 2020
Unprompted review
ThinOptics Australia logo

Reply from ThinOptics Australia

Pleased you love them so much Anna! :)

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Rated 5 out of 5 stars

Amazing glasses...changed my perception of glasses,

I bought a pair of thinoptics glasses two years ago in Melbourne. They were so amazing, then I accidentally broke them. What to do?
I noticed the name on case, looked up on internet,and was able to order a new pair.
They arrived in a short period of time and now I’m so happy with the products.
Thank you Thinoptics.
Jenny

July 3, 2020
Unprompted review
ThinOptics Australia logo

Reply from ThinOptics Australia

Thank you for the great feedback Jenny, pleased you love them! :)

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