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Review summary

Created with AI, based on recent reviews

Evaluating 276 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product for its excellent quality and the convenience it offers. Many people highlight the outstanding customer service, noting that representatives are friendly, professional, and resolve issues quickly and efficiently. The service provided is frequently described as excellent, with consumers appreciating the ease and efficiency of their overall experience. However, some customers experienced issues with their orders, such as receiving the wrong strength or color, or finding that the product did not meet their expectations. A few people also mentioned that the lenses are prone to scratching, and some found the magnetic cases did not hold the glasses securely.

What people talk about most

Product

Customers had positive experiences with product. Many reviewers praise the convenience and portability of the... See more

Quality

Reviewers mention positive feedback about quality. Many customers are happy with the thin, lightweight design... See more

Customer service

Customers consistently note positive experiences with customer service. Many reviewers highlight the... See more

Order

Clients share ambiguous opinions on order experiences. While many reviewers found the ordering process easy... See more

Service

People report positive experiences with service. Customers consistently praise the efficient and exceptional... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have had multiple pairs of ThinOptics and carry them everywhere!! The reason for this review is not just because the ultra thin glasses are so good - but a recent pair had a hinge break on the case... See more

Company replied

Rated 5 out of 5 stars

I love thin optics & have been using them for years. They weigh nothing, fit in small areas, stay on my nose & are perfect for so many different uses. The customer service people are friendly & profes... See more

Company replied

Rated 5 out of 5 stars

After having cataracts done I searched for lightweight reading glasses that I could fit in a pocket. I bought two pairs of Thinoptics with the keychain. (A modern take on the traditional pinze-... See more

Company replied


Company details

  1. #3 of 5 best companies in Optical Products Manufacturer
  2. #14 of 22 best companies in Eye Care Center
  3. #48 of 118 best companies in Fashion Accessories Store
  4. #18 of 39 best companies in Glasses Store
  5. #2 of 2 best companies in Optical Wholesaler
  6. #17 of 39 best companies in Sunglasses Store

Written by the company

ThinOptics is the home of the revolutionary “Always with You” reading glasses that attach anywhere and go everywhere. Our game-changing readers & reading glasses are incredibly durable, weigh less than a nickel, and are as thin as two credit cards. Along with their equally slim & durable cases, they’ll easily attach to your phone, seamlessly slip into your pocket, and integrate with everyday essentials like your wallet, keychain, laptop & more! These remarkable Vision Solutions are engineered for peak portability and are available as stylish Sunglasses, convenient armless Readers, practical Full Frame Reading Glasses, and beneficial Blue Light Blocking Glasses — so you can be sure you’ll never be without your glasses again.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Quality product

Quality product, good service.

October 2, 2025
ThinOptics logo

Reply from ThinOptics

Thank you! We’re glad you’re happy with both the quality and our service.

Rated 5 out of 5 stars

Great product, great support.

We have been using the pod glasses for a couple of years and they are just brilliant. I had an issue with my second pair and was very pleased that it was dealt with swiftly. Great products and after-sales care to match.

October 10, 2025
Unprompted review
ThinOptics logo

Reply from ThinOptics

Thank you for being a loyal customer! We’re so glad to hear you’re enjoying your Pod readers and that our team was able to resolve your issue quickly.

Rated 1 out of 5 stars

It’s terrible service

Really bad and useless

September 30, 2025
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Reply from ThinOptics

We’re sorry to hear your experience wasn’t what you expected. Please contact our support team so we can understand what went wrong and help make it right.

Rated 5 out of 5 stars

Quick response, hassle-free

Quick response. Hassle free resolution to my issue!

October 10, 2025
Unprompted review
ThinOptics logo

Reply from ThinOptics

Thank you! We’re glad our team could resolve your issue quickly and easily.

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Rated 1 out of 5 stars

I do not like the mag safe case and…

I do not like the mag safe case and glasses. The case does not stay on my mag safe iphone case. It keeps slipping off and I’ve almost lost it several times. The glasses are difficult to insert into the case.

September 28, 2025
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Reply from ThinOptics

We’re sorry to hear about your experience with the MagSafe case and glasses. Your feedback is very helpful — we’ll share it with our product team for review.

Rated 5 out of 5 stars

Heavenly!!

Light as a feather. BEST readers I've ever had in my life - hands down!

September 30, 2025
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Reply from ThinOptics

Thank you so much! We’re thrilled to hear you’re loving your readers — that means the world to us!

Rated 5 out of 5 stars

LOVE THESE READERS

QUICK AND EASY AND ON SALE, I'VED USED THEM FOR YEARS

September 30, 2025
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Reply from ThinOptics

Thank you for your loyalty! We’re so glad you’ve been enjoying our products over the years.

Rated 5 out of 5 stars

Fast shipping

Fast shipping, great product, lightweight design

September 30, 2025
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Reply from ThinOptics

Thank you for your feedback! We’re glad you’re happy with the fast shipping and lightweight design.

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Rated 1 out of 5 stars

Ordered a magsafe wallet/glasses case…

Ordered a magsafe wallet/glasses case and they did not stay on at all to my phone. They told me the product was probably defective but I would have to PAY to send them back. Horrible! I will not be purchasing again given the poor quality and the poor customer service.

September 29, 2025
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Reply from ThinOptics

We’re very sorry to hear about your experience — that’s not the level of quality or service we aim to provide. We understand how frustrating this must have been. Thank you for bringing it to our attention; we’ll review both the product and our return process to ensure this doesn’t happen again. Please reach out to us directly so we can do our best to make things right.

Rated 5 out of 5 stars

Great Readers Always Onhand

I love the thinoptics readers that are always with me on the back of my iPhone. They stay on my nose and are perfect for almost all of my reading glasses needs. Customer service is also top notch!

October 8, 2025
Unprompted review
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Reply from ThinOptics

Thank you so much! We’re thrilled to hear you love your ThinOptics readers and that they’re always handy when you need them. We really appreciate your kind words about our customer service too!

Rated 5 out of 5 stars

Quick delivery

Quick delivery, good product

September 29, 2025
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Reply from ThinOptics

Thanks so much! Happy to hear your order arrived quickly and you’re pleased with it.

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Rated 5 out of 5 stars

Simple. Clear.

September 29, 2025
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Reply from ThinOptics

We appreciate your feedback and are happy to hear you’re pleased with the clarity and design.

Rated 4 out of 5 stars

Beautiful lightweight frames

I’ve gotten many compliments on these beautiful lightweight frames! Once I got the silicone nose pads adjusted to give enough room for my lashes, the frames fit perfectly. The silicone on the temples helps the glasses from moving around, but do catch on my hair when taking the glasses on and off.

September 27, 2025
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Reply from ThinOptics

We’re so glad to hear you’re enjoying the lightweight design and fit — and that you’re getting so many compliments! Thank you for sharing your experience with the silicone pads and temples; your feedback helps us continue to improve our designs.

Rated 1 out of 5 stars

I ordered from the website

I ordered from the website. It said order 2 get 3rd for free. I ordered 2 and got 2. I called and was told I had to order 3 and then would get 1 for free. I told the rep it should say that on the website. She says it does somewhere. I have been a good costumer buying for myself and friends in the past. I was disappointed so this will be my last purchase with thin optics

September 29, 2025
ThinOptics logo

Reply from ThinOptics

We’re very sorry for the confusion with the promotion and truly appreciate your feedback. We’ll work on making our offers clearer and hope we can regain your trust in the future.

Rated 3 out of 5 stars

Its great design

Its great design of portability,easy fast and smart way for reading especially for elderly folks,only issue I have is that the glasses gets scratched easily even when used in the case/pod

September 29, 2025
ThinOptics logo

Reply from ThinOptics

Thanks so much for your thoughtful feedback! We’re so glad you find the glasses handy and easy to use. Sorry to hear they’ve been scratching — we really appreciate you letting us know and will work on improving that in future versions.

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Rated 5 out of 5 stars

Great glasses

Great glasses. Shipped promptly. Easy to carry.

September 29, 2025
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Reply from ThinOptics

We really appreciate your review! It’s great to hear the glasses are working well for you and arrived promptly.

Rated 5 out of 5 stars

Perfect

Perfect for side of Phone case - always have readers handy-always fast shipping when ordered

September 29, 2025
ThinOptics logo

Reply from ThinOptics

We really appreciate your review! So glad to hear the readers are working perfectly with your phone case and that your orders arrive quickly — thank you for your continued support!

Rated 3 out of 5 stars

Very convenient but very expensive for…

Very convenient but very expensive for the item- maybe reduce your margin especially for repeat customers so we don’t have to look elsewhere

September 29, 2025
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Reply from ThinOptics

Thanks so much for your feedback! We really appreciate your continued support and understand where you’re coming from. We do our best to balance quality with fair pricing, but your idea about special discounts for repeat customers is a great one — we’ll definitely consider it!

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