Callum was super professional and gave great advice from the beginning. He was honest and only put me forward for those we agreed and truly matched my requirements. He managed the process really well... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
very easy to manage payments and get all the information I needed even if they had to repeat. I am bilingual so we communicate in both languages if we didn't understand. Made sure everything was cle... See more
Company replied
They were proactive in reaching out and sourcing the role for me. He worked closely with the client to secure an interview on my behalf and kept me well-informed throughout the entire process. Thanks... See more
Company replied
Working with Callum was one of the most positive recruitment experiences I’ve had. He really listened to what I was looking for and guided me through the entire interview process step-by-step. Even af... See more
Company replied
Company details
Written by the company
At Iceberg Cyber Security, we redefine how organisations address their cyber security and eDiscovery technology staffing requirements. Since our establishment in January 2016, we have collaborated with companies of all scales to secure and engage top talent in these vital domains. With a dedicated emphasis on Cyber Security & eDiscovery, every team member shares a profound enthusiasm for these specialised areas, ensuring the delivery of unparalleled expertise and dedication to each project. Operating globally from our offices in London, Amsterdam, and New York City, we provide permanent and contract opportunities to assist clients worldwide.
Contact info
8 Devonshire Square, London , EC2M 4PL, London, United Kingdom
- +44 203 8876 770
- Cybersecurity@thisisiceberg.com
- thisisiceberg.com
4.6
Excellent
52 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Geroge was transparent throughout the…
Geroge was transparent throughout the whole process, keeping me updated every step of the way, which was great.
December 20, 2024
Unprompted review
Reply from Iceberg
Thank you for your feedback! We're delighted to hear that George's transparency and consistent updates made your experience a positive one. At Iceberg, we strive to provide clear communication every step of the way. If there's anything else we can assist you with, please don't hesitate to reach out!
Advertisement
Hard to tell really
Hard to tell really, arranged a call with George am for a call at 4pm.
He never called, messaged him again to rebook the following day yesterday.
Nothing, no response no apology no call.
I’d say no no no to using them.
December 12, 2024
Unprompted review
Reply from Iceberg
Hi Craig,
Thank you for bringing this to our attention, and I’m sorry to hear about your experience. This is not the standard of service we aim to provide. I want to address this and pass your case to our CEO.
Please feel free to email him directly at tom.chapman@thisisiceberg.com
Love working with Tom Chapman!
I have been working with Tom for a few years now on our security needs. He has been nothing but a delight - both personally and professionally! He has placed some great hires at our company. The best!
December 12, 2024
Unprompted review
Reply from Iceberg
Thank you so much for your kind words and glowing review! We’re thrilled to hear about your positive experience working with Tom. He is an exceptional professional who builds strong relationships and delivers top-notch results. It’s fantastic to know he’s been such a valuable partner for your security hiring needs. We’re grateful for your trust and partnership over the years! 😊
Big praise for Shea O'Toole
I had a really great experience with Shea at Iceberg. He explained every step of the process thoroughly, yet concisely, to ensure I was well prepared. Shea was very proactive in communicating how best to approach the application process, and even reached out after I had started my role to check up on me which I found to be a thoughtful touch.
I felt confident in my application with Shea's support and he represented my best interest very effectively at the negotiation stage of the application. I would highly recommend Iceberg, and Shea in particular, given their efficient and considered approach.
August 8, 2024
Unprompted review
Reply from Iceberg
Thank you so much for your kind words and detailed review! We’re thrilled to hear about your positive experience with Shea and Iceberg. It’s wonderful to know that Shea’s thorough communication, proactive support, and thoughtful follow-up made the process smoother for you. Ensuring our candidates feel confident and well-represented is a priority for us, and your feedback is a testament to Shea’s commitment to excellence. Thank you for your recommendation—wishing you all the best in your new role!
Exceptional!
Exceptional!
Shea provided fantastic insights into the organisation I interviewed for and was very supportive throughout the hiring process.
Equally as impressive was the effort he put in to meet me in advance of the interview and the interest shown once in the role.
June 3, 2024
Unprompted review
Reply from Iceberg
Thank you so much for your kind words! We’re delighted to hear that Shea’s insights and support positively impacted your hiring journey. It’s fantastic to know that his effort to connect personally and his continued interest after you started the role stood out to you. Your feedback means a lot to us. We wish you continued success in your new position!
Advertisement
Successful Partnership!
Working with Iceberg has been a pleasure. Tom has been a wonderful partner and representative of our brand. Looking forward to future wins together.
October 8, 2024
Unprompted review
Reply from Iceberg
Thank you for your thoughtful feedback! We’re thrilled to hear that working with Iceberg has been such a positive experience. Tom takes great pride in representing our partners, and your kind words mean a lot to us. We’re excited to continue building on this partnership and celebrating future successes together!
Fantastic Experience with Max!
I had the pleasure of working with Max Richardson at Iceberg, and I can’t recommend him highly enough. Max was incredible throughout the recruitment process—always available, supportive, and ensuring I was prepared every step of the way. His dedication and commitment went above and beyond, helping me secure the perfect role. Max stayed in touch to make sure everything was going smoothly.
September 26, 2024
Unprompted review
Reply from Iceberg
Thank you for your excellent feedback! We’re so pleased to hear about your fantastic experience with Max. His dedication, availability, and support throughout the recruitment process genuinely reflect the values we aim to uphold at Iceberg. It’s great to know he helped you secure the perfect role and continued to check in to ensure everything was going well. Wishing you every success in your new position, and thank you for recommending Max so highly!
Simply Great!
I had the pleasure of working with George after he reached out about a position. After interviewing, the company thought I was a better fit for a different role, which took a bit to open. George stayed in contact and made sure I was updated on progress. He made sure I was prepped for calls, knew what to expect along the way, and made sure to get feedback quickly. Not mainly recruiters will show the level of commitment George showed with my position. George also worked with the 9 hour time difference between us and made sure he was available even in the late evening for him. I would highly recommend working with George and Iceberg if given the chance.
October 1, 2024
Unprompted review
Reply from Iceberg
Thank you for sharing such a thoughtful review! We’re delighted to hear about your positive experience with George. Despite the time difference, his dedication, consistent communication, and willingness to go the extra mile truly reflect his commitment to ensuring a seamless recruitment experience. It’s fantastic to know that George’s support made a difference in securing the right role for you. We sincerely appreciate your recommendation and wish you all the best in your new position!
Filled Difficult role
Iceberg helped us find a candidate for a difficult role that multiple other sources had been unable to help us fill.
July 1, 2024
Unprompted review
Reply from Iceberg
Thank you for your kind feedback! We’re thrilled we could assist in finding the right candidate for such a challenging role. At Iceberg, we pride ourselves on tackling even the toughest hiring needs and delivering results where others may struggle. We appreciate your trust in us and look forward to supporting your future recruitment needs!
Advertisement
Great experience!
I had an absolutely amazing experience with Iceberg! Tom has helped me get a very good offer within my field and kept me informed throughout the entire process. Highly recommend!
September 2, 2024
Unprompted review
Reply from Iceberg
Thank you for your wonderful feedback! We’re so glad to hear you had such a great experience with Iceberg and that Tom’s support helped you secure a fantastic offer in your field. Keeping candidates informed and supported throughout the process is something we take pride in. Thank you for your recommendation, and we wish you all the best in your new role!
Great experience.
I had the pleasure of having George's support during my recent job search, and I cannot speak highly enough of the experience. From the moment he reached out after my initial enquiry, George was professional, attentive, and genuinely invested in my career progression.
Throughout the entire recruitment process, George went above and beyond to provide guidance and support. He kept in constant contact, ensuring I was well-prepared for each stage. Even during my notice period, George checked in regularly to see how I was doing and offered encouragement as I transitioned to my new role.
What really stood out was George’s continued support even after I started the job. He made sure everything was going smoothly and remained available for any questions or concerns I had. His support didn’t end when I signed the contract.
I highly recommend him to anyone looking for a recruiter who truly cares about their candidates’ success.
August 7, 2024
Unprompted review
Reply from Iceberg
Thank you for taking the time to share such a detailed and glowing review! We’re thrilled to hear about your positive experience with George. His professionalism, attentiveness, and genuine investment in your career progression are qualities we strive for at Iceberg, and it’s fantastic to know they made such an impact.
We’re especially glad that George’s support throughout the process, even beyond your start date, helped ensure a smooth transition. Thank you for recommending him so highly—it means the world to us. Wishing you every success in your new role!
Market leading cyber experts
Iceberg stand out as real market experts in the cyber recruitment space. They have a renowned reputation for their delivery in securing and placing high quality candidates and building trusted relationships across the business. It is a real pleasure working with such passionate recruiters who are true cyber SMEs.
June 24, 2024
Unprompted review
Reply from Iceberg
Thank you for your fantastic feedback! We’re honored to be recognized as market experts in the cyber recruitment space. Building trusted relationships and delivering top-quality candidates is at the heart of what we do, and it’s incredibly rewarding to see that reflected in your experience. It’s a pleasure working with you, and we truly value your partnership and kind words. Here’s to continued success together!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.