This Month's Craft Reviews 

108
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 46 reviews, reviewers had a great experience with this company. Customers find the craft subscription boxes enjoyable and a great way to explore new hobbies, appreciating that everything needed for projects is included. People appreciate the variety of crafts and the high-quality materials, often finding the experience enjoyable and rewarding. Reviewers frequently highlight the excellent customer service, noting prompt, helpful, and understanding responses when support is needed. However, some customers also noted difficulties with customer service, reporting unresponsiveness and needing to repeatedly clarify their concerns. A few people mentioned feeling that their issues were not adequately addressed.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the craft kits as a genius idea that... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting the team's kindness,... See more

Response time

Reviewers mention positive feedback about response time, with many customers praising the quick and timely... See more

Subscription

Consumers find subscription to be a positive experience, with many reviewers expressing delight in receiving... See more

Quality

Customers had positive experiences with quality, often praising the high-quality materials and tools... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fun to try a new craft—soap making. Everything was included except for the rubbing alcohol, which probably most people already have. I did this activity with my granddaughter, which made it even more... See more

Company replied

Rated 5 out of 5 stars

This Months Craft was extremely helpful when I needed to cancel my order. I was really excited for the box, but I just couldn’t afford it at the moment. They were very accommodating and canceled my or... See more

Company replied

Rated 5 out of 5 stars

I love subscription boxes so I switch through them occasionally, this one is my favorite. I always joke that my hobby is hobbies and this is the perfect box for it. Even if I get a craft I'm already i... See more

Company replied

Rated 5 out of 5 stars

My daughter and I have done 3 subscription boxes so far and they are just so much fun and a learning experience. Its fun trying something u never have before. Truly a great way fo expand your knowledg... See more

Company replied


Company details

  1. Hobby Store

Written by the company

This Month's Craft — your monthly chance to explore new hobbies, relax, and express yourself with fun, creative projects.


Contact info

4.2

Great

TrustScore 4 out of 5

108 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 83% of negative reviews

Typically replies within 2 weeks

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4.2

All reviews

(108)

44 reviews in the last 12 months

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Rated 2 out of 5 stars

Good idea awful directions

I love crafts and I love this idea. The directions however are incredibly awful and frustrating.

November 29, 2024
Unprompted review
This Month's Craft logo

Reply from This Month's Craft

Thank you for sharing your feedback. We’re so glad you love the idea of our kits, but we’re truly sorry to hear the directions caused frustration. That’s definitely not the experience we want for our crafters.

We encourage you to contact our customer support team and share more about the issues you faced. We’d love the chance to assist you and improve your experience!

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Rated 1 out of 5 stars

This Month's Craft Has Serious Issues

This Month's Craft is my new favorite monthly subscription! That's what I said a few months ago when I received my first box. The next month this company took my money and failed to send anything. The next box had $15 worth of items and I was charged more than twice as much. The ads for this subscription tell you "you won't regret it" and "$80 worth of supplies at a low price", neither of these is true. I Do regret it and sending a cheap craft that I can get at a store for $15 or less is ridiculous. Also sending me a DIY box that does not include "everything you need" to complete or even begin this project. I'm extremely sorry I fell for this garbage. Customer service is a joke. As far as I'm concerned they owe me. Needless to say this subscription is cancelled.

November 15, 2024
Unprompted review
This Month's Craft logo

Reply from This Month's Craft

Wow, thank you so much for the fantastic review! 🌟 We’re beyond excited to hear that This Month’s Craft has become your new favorite! It’s amazing that you gave wood carving a try and found yourself enjoying it—what a great way to discover new hobbies! We love keeping things fresh and exciting each month, and it means the world to us that you're enjoying the surprise of each box. Thanks for choosing us, and we can’t wait to see what you create next! 🎨✨

Rated 5 out of 5 stars

This month's craft is just amazing

This month's craft is just amazing! I'm having so much fun starting with my project <3 I have been looking for a new hobby for a while now. This month's craft's DIY box has definitely become it!

November 8, 2024
Unprompted review
This Month's Craft logo

Reply from This Month's Craft

Thank you so much for sharing this! We’re thrilled to hear that you’re enjoying this month’s craft and having a blast with your new project. Knowing that we could help you find a new hobby really makes our day. Happy crafting, and thank you for being part of our community! ❤️

Rated 1 out of 5 stars

scammed, it seems.

ordered, subscribed. got one box, charged for two. when I asked about my second box 'oh, that's been cancelled, but you can use this code for your next order to get 10% off'
... but I'm subscribed. and they couldn't, wouldn't or otherwise didn't contact me ahead of time to tell me they'd just decided to cancel a month on me. and after a month of emailing, they aren't refunding. and they hide things nicely so I can't find out what their attorney general might be.
pretty much pure fraud at this point.

October 7, 2024
Unprompted review
This Month's Craft logo

Reply from This Month's Craft

Hey there, Mal! I’m really sorry to hear about your experience, and I apologize for the frustration and confusion this has caused you.

It’s disappointing to hear that your subscription was canceled without clear communication and that you’ve had difficulty getting a resolution.

Your feedback is incredibly important to us, and I assure you we will look into this matter further. Please reach out to us directly so we can address your concerns and find a way to make this right.

Thank you for bringing this to our attention.

Rated 5 out of 5 stars

I love the idea of trying out different…

I love the idea of trying out different crafts every month. First month was a positive surprise, let's see what's next!

August 19, 2024
Unprompted review
This Month's Craft logo

Reply from This Month's Craft

Thank you so much for sharing your excitement! 😊 We're thrilled that you enjoyed your first month, and we can't wait to surprise you with more fun and creative projects in the coming months. 🎨✨

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