Thomas Touring  Reviews 

90
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 51 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the high quality of products, noting they are often a perfect fit and exactly as described. Many people highlight the exceptionally fast and prompt delivery service, with items arriving quickly and often trackable. Reviewers also appreciate the secure and well-packaged items, which prevents damage during transit. The company's service receives high marks for being reliable, efficient, and offering helpful advice and knowledge. Consumers find the website very easy to use and appreciate the clear communication throughout the ordering process. Many express intentions to use the company again due to the excellent overall experience and good selection of goods.

What people talk about most

Product

Reviewers highlight positive aspects of product, consistently praising the excellent quality and perfect fit... See more

Delivery service

Consumers find delivery service to be positive, with many reviewers praising the prompt and quick delivery... See more

Service

Users describe positive interactions with service, consistently highlighting the company's reliability and... See more

Order

Reviewers mention positive feedback about their orders, highlighting prompt delivery and good condition upon... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolute pleasure to deal with. I ordered a mestic mcc50 fridge off these guys and I contacted them to make sure everything went through payment wise, the very nice man on the phone (can’t remember th... See more

Company replied

Rated 5 out of 5 stars

25mm ceramic cartridge for a Reich mixer tap. The item arrived well wrapped, and in good condition. I can most certainly recommend the supplier.

Company replied

Rated 5 out of 5 stars

Quickly found what I wanted which was locked catches delivered on time by post office will certainly be using them again for parts

Company replied

Rated 5 out of 5 stars

These guys are great. Whilst I had to return the part as it wasn’t the correct colour they were happy to accept the return and not only that, sourced a more suitable part for me. I can highly recommen... See more

Company replied


Company details

  1. RV Supply Store
  2. Camping Store

Written by the company

Thomas Touring - Your Trusted Source for Motorhome, Caravan, and Camping Products At Thomas Touring, we pride ourselves on offering a comprehensive range of high-quality motorhome, caravan, and camping products to enhance your outdoor adventures. What truly sets us apart is the personal touch we bring to every customer interaction. As a family-run business established since the 1970s, we have decades of experience and a deep understanding of what our customers need. Our commitment to exceptional customer service means that you'll always receive friendly, knowledgeable advice tailored to your specific requirements. Whether you're a seasoned camper or new to the world of caravanning, our dedicated team is here to help you every step of the way. Experience the difference with Thomas Touring – where tradition, quality, and personal service come together to make your outdoor experiences unforgettable. Happy Adventures, We hope to see you soon! From Mark, Sarah and all the team at Thomas Touring


Contact info

4.9

Excellent

TrustScore 5 out of 5

90 reviews

5-star
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1-star

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4.9

All reviews

(90)

50 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Absolute pleasure to deal with

Absolute pleasure to deal with. I ordered a mestic mcc50 fridge off these guys and I contacted them to make sure everything went through payment wise, the very nice man on the phone (can’t remember the name) said everything was fine and as promised it was send out later that day. I received the package and it was very very well packaged preventing any damage during transit. Will definitely be buying more from these. Thank you

February 20, 2026
Unprompted review
Thomas Touring  logo

Reply from Thomas Touring

Thank you very much for taking the time to leave such a fantastic review.

It was an absolute pleasure speaking with you and I’m really pleased everything went smoothly with your MCC50 order.

We always aim to process and dispatch as quickly as possible, and to package items properly so they arrive in perfect condition, so it’s great to hear that reflected in your experience.

We truly appreciate your support and look forward to helping you again in the future.

Many thanks,
Mark Thomas

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Rated 5 out of 5 stars

Exceptional service always have what…

Exceptional service always have what you want, when you want it

February 16, 2026
Thomas Touring  logo

Reply from Thomas Touring

Thank you for the great feedback, we really appreciate it.

We work hard to keep the right products in stock and ready to go, so it’s fantastic to hear that we’re delivering on that for you.

Your continued support means a lot to us.

We look forward to helping you again soon.

Many thanks,
Mark

Rated 5 out of 5 stars

Good communication and great price…

Good communication and great price thanks, will be using you again - happy customer

January 15, 2026
Thomas Touring  logo

Reply from Thomas Touring

Thank you for your kind review. We’re pleased to hear you were happy with both the communication and pricing. We really appreciate your support and look forward to helping you again in the future. Mark Thomas

Rated 5 out of 5 stars

Very helpful throughout purchase…

Very helpful throughout purchase process. Prompt delivery.

January 20, 2026
Thomas Touring  logo

Reply from Thomas Touring

Thank you for taking the time to leave a review. We’re glad to hear you found the purchase process helpful and that your order arrived promptly. We appreciate your support and look forward to helping you again. Mark Thomas

Rated 5 out of 5 stars

Very efficient service.

Purchased article well described. Fast and efficient service. Great experience.

January 19, 2026
Thomas Touring  logo

Reply from Thomas Touring

Thank you for your great feedback. We’re pleased to hear the item was well described and that you were happy with the speed and efficiency of our service. We really appreciate your support and hope to help you again soon. Mark Thomas

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Rated 5 out of 5 stars

The service was swift

The service was swift, the website simple to navigate, and the product I received was outstanding, fitting exactly as needed

December 23, 2025
Unprompted review
Thomas Touring  logo

Reply from Thomas Touring

Thank you for your detailed feedback. We’re pleased to hear you found the website easy to navigate and that the product arrived quickly and fitted exactly as expected. We really appreciate your support and look forward to helping you again in the future. Mark Thomas

Rated 5 out of 5 stars

Good cominication and. Prompt delivery

Good cominication

December 8, 2025
Thomas Touring  logo

Reply from Thomas Touring

Thank you for your feedback. We’re glad to hear you were happy with the communication and appreciate you taking the time to leave a review. Mark Thomas

Rated 5 out of 5 stars

Good comunication swift delivery

Good comunication swift delivery , would recomend A1 service

December 11, 2025
Unprompted review
Thomas Touring  logo

Reply from Thomas Touring

Thank you for your review. We’re pleased to hear you were happy with the communication and swift delivery. We really appreciate the recommendation and look forward to helping you again.

Rated 5 out of 5 stars

All good

All good, great service, no issues

December 1, 2025
Thomas Touring  logo

Reply from Thomas Touring

Thank you for your review. We’re glad to hear everything went smoothly and that you were happy with the service. We appreciate your support and hope to help you again in the future. Mark Thomas

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Rated 5 out of 5 stars

Fast delivery and reasonable on the…

Fast delivery and reasonable on the price. Good service

November 12, 2025
Thomas Touring  logo

Reply from Thomas Touring

Thank you for your review. We’re pleased to hear you were happy with the fast delivery, pricing, and overall service. We really appreciate your support and look forward to helping you again. Mark Thomas

Rated 5 out of 5 stars
Thomas Touring  logo

Reply from Thomas Touring

Thank you for your review. We’re glad to hear the product arrived promptly and met your expectations. We appreciate your support and hope to help you again in the future. Mark Thomas

Rated 5 out of 5 stars

Wheel lock

Prompt service, web page very easy to use and the product I ordered was excellent and a perfect fit 👌

October 29, 2025
Unprompted review
Thomas Touring  logo

Reply from Thomas Touring

Thank you for your excellent review :)

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Rated 5 out of 5 stars

Very helpful

Very helpful. Made sure I ordered the correct part and when I made a mistake with my order, quickly fixed it over the phone.

October 30, 2025
Thomas Touring  logo

Reply from Thomas Touring

Thank you Piere. Glad we could help you get the right part and sort everything out quickly

Rated 5 out of 5 stars

Great products

Quickly found what I wanted which was locked catches delivered on time by post office will certainly be using them again for parts

October 30, 2025
Unprompted review
Thomas Touring  logo

Reply from Thomas Touring

Thanks for your great review. Happy you found what you needed and that it arrived on time. We look forward to helping you again!

Rated 5 out of 5 stars

These guys are great

These guys are great. Whilst I had to return the part as it wasn’t the correct colour they were happy to accept the return and not only that, sourced a more suitable part for me. I can highly recommend Brandon and David

October 8, 2025
Thomas Touring  logo

Reply from Thomas Touring

Thank you for your review Ian. Glad we could sort the return and find the right part for you. Appreciate the recommendation!

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Rated 5 out of 5 stars

Very good advice and help given in…

Very good advice and help given in answer to questions. Very prompt reply. Quick delivery by the post office.

October 6, 2025
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Reply from Thomas Touring

Thanks for the 5⭐ review Stephen. Glad we could help and everything went smoothly

Rated 5 out of 5 stars

You delivered!

Web site easy to use.
You had the stock.
It was only a small order but you posted it (many site won't!) but I was in need and that made the difference.

October 3, 2025
Thomas Touring  logo

Reply from Thomas Touring

Really pleased we could get that to you when you needed it. Thanks for taking the time to share your feedback

Rated 5 out of 5 stars

Order miskake

I made a mistake with my ordering and I rang the company on Saturday the person who answered the phone as so helpful he checked to see if the order had come through and it hasn't but as he was not in the office I said I would ring Monday which I did my order was placed and the item arrived on Wednesday what a great company to deal with.

September 1, 2025
Unprompted review
Thomas Touring  logo

Reply from Thomas Touring

Thank you so much for sharing your experience! We’re delighted to hear our team was able to support you quickly and help get your order sorted without any stress. We always aim to make things as easy as possible, and it’s great to know your item arrived right on time.

We really appreciate your kind words and look forward to helping you again in the future.

Best regards,
Mark Thomas

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