Threshers Reviews 3,062

TrustScore 4.5 out of 5

4.4

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the efficient and fast delivery service, noting that orders often arrive on time and are exceptionally well-packaged, preventing damage. Many appreciate the wide selection of products and competitive pricing, making it easy to find unique items and gifts. The overall service, including the ease of the ordering process and helpful communication updates, is consistently highlighted as excellent. However, some customers were not happy with the delivery experience, citing issues with missed deliveries, damaged items upon arrival, or a lack of flexibility in delivery times. A few other people also felt that the product quality or description was not always accurate, mentioning instances where items did not match expectations or had a short shelf life.

What people talk about most

Delivery service

People report positive experiences with delivery service. Many consumers praise the fast delivery times, with... See more

Product

Customers generally report positive experiences with products, often praising the great selection,... See more

Order

Reviewers highlight ambiguous aspects of order. Many customers report significant issues, such as orders... See more

Service

Clients share positive opinions on service, frequently highlighting its speed and efficiency. Many reviewers... See more

Quality

Consumers find quality to be ambiguous. While some reviewers praise products for being reasonably priced,... See more

Based on these reviews

Rated 4 out of 5 stars

Threshers not a problem. Delivery company used doesn't give any leeway to delivery times. It took 4 attempts before I received my order. Repeatedly trying to deliver at the same time knowing that no... See more

Company replied

Rated 4 out of 5 stars

Was able to change arrangements at a short notice. Purchase arrived within designated hour and had been carefully boxed. Cheerful driver, quick and efficient.

Company replied

Rated 4 out of 5 stars

The bottle looks great a Cork and wooden stopper nice touch. The only problem I have with it is that for limited edition there's no num on the bottle or even a certificate to go with it. It could be... See more

Company replied

Rated 5 out of 5 stars

You did what you said you would do unlike many other companies who deliver products and delivered my gift to my sister gift wrapped and as promised on time. So excellent job. I can recommend you to... See more

Company replied


Company details

  1. Alcohol Store
  2. Beer Store
  3. Beverage Distributor
  4. Liquor Store
  5. Wine Store

Written by the company

Threshers is an online drinks store for all of your alcohol needs. We know alcohol and on our site you will find a wide range to choose from.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 31% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Very well packed

May 9, 2025
Threshers logo

Reply from Threshers

Dear Christine,

Thank you for your review.

Your feedback is very helpful as we continue to explore ways to improve our service.

We're delighted to hear that you were pleased with your purchase! We hope to serve you again soon.

Kindest Regards,

Threshers

Rated 5 out of 5 stars

Sale pages started my birthday lunch party.…

Really prompt delivery of high quality items from their sale pages

May 9, 2025
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Reply from Threshers

Dear David,

Thank you for your review.

Your feedback is very helpful as we continue to explore ways to improve our service.

We're delighted to hear that you were pleased with your purchase! We hope to serve you again soon.

Kindest Regards,

Threshers

Rated 3 out of 5 stars

Error on listing

The product arrived quickly and efficiently. But the experience wasn't great. The product was listed online as a 75cl bottle, but when it arrived it arrived, it was a 70cl bottle. When this was flagged to customer services, they simply corrected the listing online and thanked me for letting them know. There was no offer of compensation, refund or even a discount of my next purchase. I would hope for a more thoughtful customer service.

May 9, 2025
Threshers logo

Reply from Threshers

Dear Customer,

Thank you for your review. We sincerely apologise for the mistake on our listing and truly appreciate your patience and understanding.

Kind regards,

Threshers.

Rated 5 out of 5 stars

Product arrived a bit later than expect…

Product arrived a bit later than expect but otherwise all good

May 9, 2025
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Reply from Threshers

Dear Customer,

Thank you for your inquiry. We’re sorry to hear that your order wasn’t delivered when you expected.

If you could please drop us an email with your order details, we’ll be happy to look into this for you and resolve the issue as quickly as possible.

Thank you for your patience.

Kind regards,

Threshers

Rated 5 out of 5 stars

Very flexible with a change of date

Very flexible with a change of date, thanks

May 9, 2025
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Reply from Threshers

Dear Alan,

Thank you for your review.

Your feedback is very helpful as we continue to explore ways to improve our service.

We're delighted to hear that you were pleased with your purchase! We hope to serve you again soon.

Kindest Regards,

Threshers

Rated 5 out of 5 stars

Easy to use website offers some great…

Easy to use website offers some great items at good prices ,delivery was excellent and on time what more could you ask for .

May 8, 2025
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Reply from Threshers

Dear Darren,

Thank you for your review.

Your feedback is very helpful as we continue to explore ways to improve our service.

We're delighted to hear that you were pleased with your purchase! We hope to serve you again soon.

Kindest Regards,

Threshers

Rated 5 out of 5 stars

Timely and quality service

Timely and quality service

May 7, 2025
Threshers logo

Reply from Threshers

Dear Tim,

Thank you for your review.

Your feedback is very helpful as we continue to explore ways to improve our service.

We're delighted to hear that you were pleased with your purchase! We hope to serve you again soon.

Kindest Regards,

Threshers

Rated 4 out of 5 stars

Two thumbs up!

Reliable, efficient and good quality.

May 7, 2025
Threshers logo

Reply from Threshers

Dear Simon,

Thank you for your review.

Your feedback is very helpful as we continue to explore ways to improve our service.

We're delighted to hear that you were pleased with your purchase! We hope to serve you again soon.

Kindest Regards,

Threshers

Rated 5 out of 5 stars

Quick delivery

Quick delivery , dealing with the company was easy , and the whisky looks good quality , brought it as a present , for a friends Birthday i am sure he will love it .

May 7, 2025
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Reply from Threshers

Dear Denise,

Thank you for your review.

Your feedback is very helpful as we continue to explore ways to improve our service.

We're delighted to hear that you were pleased with your purchase! We hope to serve you again soon.

Kindest Regards,

Threshers

Rated 5 out of 5 stars

Brilliant …

As it should be product was good well wrapped up turned up very quickly and so far threshers is the only place I have found this drink for sale

May 6, 2025
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Reply from Threshers

Dear Guy,

Thank you for your review.

Your feedback is very helpful as we continue to explore ways to improve our service.

We're delighted to hear that you were pleased with your purchase! We hope to serve you again soon.

Kindest Regards,

Threshers

Rated 5 out of 5 stars

Quick reliable service

Quick reliable service

May 6, 2025
Threshers logo

Reply from Threshers

Dear Patrick,

Thank you for your review.

Your feedback is very helpful as we continue to explore ways to improve our service.

We're delighted to hear that you were pleased with your purchase! We hope to serve you again soon.

Kindest Regards,

Threshers

Rated 5 out of 5 stars

The online ordering process was quick…

The online ordering process was quick and easy!

May 6, 2025
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Reply from Threshers

Dear Juile,

Thank you for your review.

Your feedback is very helpful as we continue to explore ways to improve our service.

We're delighted to hear that you were pleased with your purchase! We hope to serve you again soon.

Kindest Regards,

Threshers

Rated 1 out of 5 stars

Took money for next day delivery but…

Took money for next day delivery but did not deliver until 4 days later.
Then when they replied to my original post they could not even spell my name correctly

May 6, 2025
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Reply from Threshers

Dear Ian Russell,

Thank you for your review.

Your feedback is very helpful as we continue to explore ways to improve our service.

We're sorry to hear that your parcel arrived later than you had hoped. Unfortunately, as your order was placed after the 12pm cut off for Saturday delivery your order was processed the following working day.

We can see that your order was then successfully delivered the next working day.

Kindest Regards,

Threshers

Rated 5 out of 5 stars

Delivered efficiently and with care

Delivered efficiently and with care. Well wrapped. Will definitely order again

April 29, 2025
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Reply from Threshers

Dear Laura,

Thank you for your review.

Your feedback is very helpful as we continue to explore ways to improve our service.

We're delighted to hear that you were pleased with your purchase! We hope to serve you again soon.

Kindest Regards,

Threshers

Rated 5 out of 5 stars

Gin minis

Bought a number of mixed gin miniatures for gifts. I’ve used Thresers a couple of times now. Prices are competitive, items are very well packaged and they are delivered very quickly.

April 28, 2025
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Reply from Threshers

Dear Karin,

Thank you for your review.

Your feedback is very helpful as we continue to explore ways to improve our service.

We're delighted to hear that you were pleased with your purchase! We hope to serve you again soon.

Kindest Regards,

Threshers

Rated 5 out of 5 stars

Fantastic service as usual

Fantastic service as usual. Well packaged.

April 28, 2025
Threshers logo

Reply from Threshers

Dear Alison,

Thank you for your review.

Your feedback is very helpful as we continue to explore ways to improve our service.

We're delighted to hear that you were pleased with your purchase! We hope to serve you again soon.

Kindest Regards,

Threshers

Rated 5 out of 5 stars

Fab service

Fab service - bottles well packaged and arrived within time frame given
Will deffo order again and recommend to friends

May 3, 2025
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Reply from Threshers

Dear Sharon,

Thank you for your review.

Your feedback is very helpful as we continue to explore ways to improve our service.

We're delighted to hear that you were pleased with your purchase! We hope to serve you again soon.

Kindest Regards,

Threshers

Rated 5 out of 5 stars

Excellent service

Great selection of drinks, very fast delivery.

April 26, 2025
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Reply from Threshers

Dear Sandra,

Thank you for your review.

Your feedback is very helpful as we continue to explore ways to improve our service.

We're delighted to hear that you were pleased with your purchase! We hope to serve you again soon.

Kindest Regards,

Threshers

Rated 5 out of 5 stars
Threshers logo

Reply from Threshers

Dear Joan,

Thank you for your review.

Your feedback is very helpful as we continue to explore ways to improve our service.

We're delighted to hear that you were pleased with your purchase! We hope to serve you again soon.

Kindest Regards,

Threshers

Rated 5 out of 5 stars

The gifted whiskey arrived on time and…

The gifted whiskey arrived on time and the recipient was very pleased.

May 2, 2025
Threshers logo

Reply from Threshers

Dear Mrs Johnston,

Thank you for your review.

Your feedback is very helpful as we continue to explore ways to improve our service.

We're delighted to hear that you were pleased with your purchase! We hope to serve you again soon.

Kindest Regards,

Threshers

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