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Thrive Pet Foods Reviews 

713
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 284 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product quality, noting the high meat content and natural ingredients which are beneficial for pets, especially those with sensitive stomachs or allergies. Many consumers appreciate the excellent range of products and the ease of the ordering process, often highlighting the prompt and reliable delivery service. The food and treats are frequently described as loved by even the fussiest of cats and dogs. However, some customers also noted concerns regarding the price, finding it expensive for the quantity, with some mentioning recent significant increases. Additionally, a few people experienced issues with delivery, including lost parcels or slow service, often attributing these problems to the courier.

What people talk about most

Product

Users describe positive interactions with product, with many customers reporting that their cats and even... See more

Quality

Customers consistently note positive experiences with quality, often praising the high meat content and... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the speedy and efficient... See more

Order

Consumers find order to be a positive experience, with many praising the ease of online ordering and the... See more

Price

Reviewers mention ambiguous feedback about price, with some customers expressing concern over recent price... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Thrive chicken treats were recommended by my kittens’ breeder and they love these and the salmon ones ( broken up small ). Only chicken or salmon. No other dubious ingredients which might adversely af... See more

Company replied

Rated 5 out of 5 stars

Thrive have the most helpful customer service team of any company I’ve had to email. ‘Evri’ delivery company cannot manage next day deliveries and in my case, confirmed they lost my delivery altogethe... See more

Company replied

Rated 5 out of 5 stars

The range allows you to order boxes of the tin foods as well as individual tins offering great flexibility. They were delivered very promptly and my cats like the food! May consider getting a regular... See more

Company replied

Rated 5 out of 5 stars

Very impressed so far. I have a new, very fussy cat and have been searching for decent quality foods she’ll actually eat. Turns out she’ll only eat Thrive sardine and mackerel…. It’s excellent food an... See more

Company replied



Company details

  1. Animal Feed Store

Written by the company

Thrive Pet Foods has been making pet food with real ingredients for 25 years. From the start, our aim has been simple: to create high-quality foods and treats using real meat or fish, prepared with gentle processes and without unnecessary fillers. We believe keeping recipes straightforward and honest helps pet owners make informed choices about what they feed their cats and dogs. Our range includes complete foods, treats, and food toppers, all clearly labelled so customers know exactly what’s in the bowl. We focus on quality ingredients, careful preparation, and consistency across our products. We sell directly to customers as well as through trusted retailers, and we place great importance on reliable delivery and supportive customer service. Feedback from our customers is always welcomed and helps guide how we continue to improve. At Thrive, there are no gimmicks and no nonsense — just real food, made with care.

Why pet owners choose Thrive

Written by the company

Real ingredients. No fillers. No nonsense. ❤️
For over 25 years, we've made pet food using only the ingredients listed on the label. No derivatives. No fillers. No artificial nonsense. Just high-quality nutrition that cats and dogs love.

Free Shipping

Free Shipping Over £45

Free Shipping When You Spend £45 at https://thrivepetfoods.com/

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

713 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 2 weeks

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4.5

All reviews

(713)

284 reviews in the last 12 months

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Rated 5 out of 5 stars

My cat likes it

My cat likes it

March 9, 2026
Thrive Pet Foods logo

Reply from Thrive Pet Foods

Thank you for your feedback.

We’re pleased to hear that your cat is enjoying the product.

Thank you, on behalf of your cat, for choosing Thrive.

Rated 5 out of 5 stars

Natural whole food.

Natural whole food. Excellent.

April 22, 2025
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Reply from Thrive Pet Foods

Thank you for your feedback, Tony and Esther.

We’re pleased to hear that you’re so happy with food.

Thank you, on behalf of your pet, for choosing Thrive.

Rated 5 out of 5 stars

Great food, happy cats

Been using thrive for a few months now and it's food my cats happily eat and leave empty bowls! The wet tins are a good size, esp since one of mine is on the petite side (and the other is an absolute unit on a diet.. so they're great sizes in both respects!) Means there is no excess food left around for the chonk to graze on..
I have 6 flavours on rotation after trying most of the flavours i could find (they arent a fan of beef & veg, they still ate most of it though except the peas haha! But the chicken and liver is a hit. Ocean fish is by far the fave, as well as the mackrel. It looks and smells like actual mackrel as well. Not processed rubbish. Actual chunks of real fish in there.
No more smelly litter trays too, unlike the regular supermarket brands which seemed to upset their tummies... what a nightmare that was... But no more!
Does cost a tiny bit more than standard food, but absolutely worth it in my opinion.
They're happy and healthy.

March 25, 2026
Unprompted review
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Reply from Thrive Pet Foods

Thanks so much for sharing your feedback, Jade.

We’re delighted to hear that your cats are enjoying the range, and that the portion sizes are working well for both of them. It’s great to know that the different flavours are being well received, especially the Ocean Fish and Mackerel recipes.

We also appreciate you taking the time to share your thoughts on value and your experience across the range — feedback like this is really helpful to us.

Thank you, on behalf of your happy and healthy cats, for choosing Thrive.

Rated 5 out of 5 stars

Penny

Penny, my cat, loves the chicken topper! Won’t eat her breakfast without it

March 12, 2026
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Reply from Thrive Pet Foods

Thanks for sharing your feedback.

We’re really pleased to hear that Penny is enjoying the chicken topper and that it’s been well received at breakfast!

Thank you, on behalf of Penny, for choosing Thrive.

Rated 4 out of 5 stars

My cat likes thrive only the fish ones…

My cat likes thrive only the fish ones would like more variety if possiblex

March 2, 2026
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Reply from Thrive Pet Foods

Thank you for sharing your feedback.

We’re pleased to hear that your cat is enjoying the fish recipes, and we appreciate your suggestion for more variety. Feedback like this is helpful as we continue to review and develop our range. We have 12 flavours at the moment so let us know what you think of the others :-)

Thank you, on behalf of your cat, for choosing Thrive.

Rated 5 out of 5 stars

Flexible ordering delivered to your door. Cats like the food!

The range allows you to order boxes of the tin foods as well as individual tins offering great flexibility. They were delivered very promptly and my cats like the food! May consider getting a regular order. Saves carrying these bulky heavy items in the monthly shop.

February 27, 2026
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Reply from Thrive Pet Foods

Thanks for sharing your feedback.

We’re really pleased to hear that you’ve found the ordering options flexible and that delivery was prompt. It’s also great to know that your cats are enjoying the food and that it’s making things a little easier for you.

Thank you, on behalf of your cats, for choosing Thrive.

Rated 5 out of 5 stars

Tasty cat food

Really good ingredients and gravy.

March 4, 2026
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Reply from Thrive Pet Foods

Thank you for sharing your 5 star feedback.

We’re really pleased to hear that your cat is enjoying the food. Our wet recipes are prepared in a natural broth rather than gravy, so it’s lovely to know it’s been well received at mealtimes - it's great for keeping your cat hydrated!

Thank you, on behalf of your cat, for choosing Thrive.

Rated 5 out of 5 stars

Pets matter

The cat food is great and my cats love most of the tinned food combinations and definitely the treats and dry food - so a great quality product and reasonable price to pay for it.

I have ordered before and the order has arrived promptly but what stood out with my Thrive experience this time was their reaction when I emailed to say that despite sporadic messages or 'excuses' from EVRI who were to deliver the order, the order had yet to arrive. They immediately responded and must have spoken to EVRI who advised that the order would arrive that afternoon but 40 minutes after that message told me that I would be advised when it was out for delivery..... I went back and my order was 'reordered' at no charge to me and without waiting longer - it had been almost a week since I had made the original order - and a different courier selected; I was advised to put a note on future orders that I would prefer another courier to EVRI.

I was impressed that my pets and my order mattered over the profit for Thrive.

March 4, 2026
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Reply from Thrive Pet Foods

Thank you for taking the time to share such thoughtful feedback.

We’re really pleased to hear that your cats are enjoying the food, treats and dry range, and that you feel the quality represents good value. We’re also glad we were able to help resolve the delivery issue quickly and find a better solution for you.

Providing reliable service and support is very important to us, so it’s lovely to know that this made a difference to your experience.

Thank you, on behalf of your pets, for choosing Thrive.

Rated 5 out of 5 stars

My cat goes crazy for this stuff!

My cat goes crazy for this stuff! I say stuff coz it always looks horrible, but Mister Poshy would do anything for a chunk. He L😻ves it!

March 3, 2026
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Reply from Thrive Pet Foods

Thank you for sharing your feedback.

It’s lovely to hear that Mister Poshy enjoys the food so much and that it’s such a hit at mealtimes.

Thank you, on behalf of Mister Poshy, for choosing Thrive.

Rated 4 out of 5 stars

Quick response and this time I received…

Quick response and this time I received the correct product!

March 2, 2026
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Reply from Thrive Pet Foods

Thank you for your feedback.

We’re pleased to hear that the issue was resolved quickly and that you received the correct product this time.

Thank you for giving us the opportunity to put things right.

Thank you for feeding Thrive!

Rated 5 out of 5 stars

Ive tried quiet afew different brands

Ive tried quiet afew different brands . But she seems to love your brand . ..so no complaints at all .. and even better not having to subscribe to you . So can order when I want to .. cat loves wet fish flavours

February 27, 2026
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Reply from Thrive Pet Foods

Thank you for sharing your feedback with us, Sharon.

We’re really pleased to hear that your cat is enjoying the wet fish flavours and that our food has been well received after trying other brands. It’s also good to know that the flexibility of ordering when it suits you, works well.

Thank you, on behalf of your cat, for choosing Thrive.

Rated 5 out of 5 stars

Very happy thank you

February 19, 2026
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Reply from Thrive Pet Foods

Thank you for your feedback.

We’re really pleased to hear that you’re happy with your experience.

Thank you, on behalf of your pet, for choosing Thrive.

Rated 1 out of 5 stars

my cat wouldn't touch it

February 25, 2026
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Reply from Thrive Pet Foods

Thank you for sharing your feedback.

We’re sorry to hear that the recipe wasn’t to your cat’s taste. As every cat has their own preferences, reactions to different foods can vary.

We appreciate you taking the time to let us know your experience.

Rated 5 out of 5 stars

Food topper

Always quick delivery and cheaper

February 5, 2026
Thrive Pet Foods logo

Reply from Thrive Pet Foods

Thanks for your feedback, Kevin.

We’re pleased to hear that your delivery has been consistently quick and that you’ve found good value in the food topper.

Thank you, on behalf of your pet, for choosing Thrive.

Rated 5 out of 5 stars

Excellent choice of quality foods

Excellent choice of quality foods, both wet and dry , for cats and dogs

February 3, 2026
Thrive Pet Foods logo

Reply from Thrive Pet Foods

Thanks for sharing your feedback, Christine.

We’re delighted to hear that you’re happy with the range of both wet and dry foods for cats and dogs.

Thank you, on behalf of your pets, for choosing Thrive!

Rated 5 out of 5 stars

Allergic to chicken but my cat loves the tuna. Great customer service !

Evri were a disaster and apparently lost the parcel but when I complained to Thrive a new parcel was immediately dispatched and arrived the next day. Great customer service.

My cat is allergic to chicken and loves the tuna. A relief to find something she can eat which she enjoys.

February 5, 2026
Thrive Pet Foods logo

Reply from Thrive Pet Foods

Thanks for sharing your feedback, Christine.

We’re sorry to hear there was an issue with the courier, but we’re pleased it was resolved quickly and that your replacement arrived promptly. Providing reliable support is very important to us.

It’s also great to hear that your cat is really enjoying the tuna recipe.

Thank you, on behalf of your cat, for choosing Thrive.

Rated 5 out of 5 stars

Best dog treats ever..

Thrive treats are my toy poodle's absolute favourites. My order always comes quickly and correctly.
Our favourites are the freeze dried chicken and other flavours, and the top one is the freeze dried hearts.

January 29, 2026
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Reply from Thrive Pet Foods

Thanks for sharing your feedback, Philippa.

We’re delighted to hear that the treats are such a hit with your toy poodle, and that your orders arrive quickly and correctly. It’s always lovely to know when favourites have been firmly established — especially the freeze-dried chicken and hearts.

Thank you, on behalf of your dog, for choosing Thrive.

Rated 5 out of 5 stars

My cats love Thrive ❤️

Just bought the large tub of chicken treats for my three cats 🐈 😻 🐈‍⬛️
They are expensive, but my boys deserve the best.
I also use the chicken food topper. They all love Thrive products.

February 5, 2026
Thrive Pet Foods logo

Reply from Thrive Pet Foods

Thanks for sharing your feedback.

We’re delighted to hear that your three cats are enjoying the chicken treats and the food topper. It’s always lovely to know when our products are so well received at home. We also appreciate your comments on value.

Thank you, on behalf of your boys, for choosing Thrive.

Rated 5 out of 5 stars

Lovely food for my cat

Lovely food for my cat. Very good service and delivery.

January 29, 2026
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Reply from Thrive Pet Foods

Thanks for your feedback Sheelagh.

We’re pleased to hear that you’re happy with the food and that the service and delivery met expectations.

Thank you, on behalf of your cat, for choosing Thrive.

Rated 5 out of 5 stars

Good price excellent product brilliant…

Good price excellent product brilliant delivery

January 28, 2026
Thrive Pet Foods logo

Reply from Thrive Pet Foods

Thanks for sharing your feedback.

We’re delighted to hear that you were happy with the price, the product, and the delivery. It’s always great to know everything came together smoothly.

Thank you, on behalf of your pet, for choosing Thrive.

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