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Thrive Pet Foods Reviews 

711
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 284 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product quality, noting the high meat content and natural ingredients which are beneficial for pets, especially those with sensitive stomachs or allergies. Many consumers appreciate the excellent range of products and the ease of the ordering process, often highlighting the prompt and reliable delivery service. The food and treats are frequently described as loved by even the fussiest of cats and dogs. However, some customers also noted concerns regarding the price, finding it expensive for the quantity, with some mentioning recent significant increases. Additionally, a few people experienced issues with delivery, including lost parcels or slow service, often attributing these problems to the courier.

What people talk about most

Product

Users describe positive interactions with product, with many customers reporting that their cats and even... See more

Quality

Customers consistently note positive experiences with quality, often praising the high meat content and... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the speedy and efficient... See more

Order

Consumers find order to be a positive experience, with many praising the ease of online ordering and the... See more

Price

Reviewers mention ambiguous feedback about price, with some customers expressing concern over recent price... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Thrive chicken treats were recommended by my kittens’ breeder and they love these and the salmon ones ( broken up small ). Only chicken or salmon. No other dubious ingredients which might adversely af... See more

Company replied

Rated 5 out of 5 stars

Thrive have the most helpful customer service team of any company I’ve had to email. ‘Evri’ delivery company cannot manage next day deliveries and in my case, confirmed they lost my delivery altogethe... See more

Company replied

Rated 5 out of 5 stars

The range allows you to order boxes of the tin foods as well as individual tins offering great flexibility. They were delivered very promptly and my cats like the food! May consider getting a regular... See more

Company replied

Rated 5 out of 5 stars

Very impressed so far. I have a new, very fussy cat and have been searching for decent quality foods she’ll actually eat. Turns out she’ll only eat Thrive sardine and mackerel…. It’s excellent food an... See more

Company replied



Company details

  1. Animal Feed Store

Written by the company

Thrive Pet Foods has been making pet food with real ingredients for 25 years. From the start, our aim has been simple: to create high-quality foods and treats using real meat or fish, prepared with gentle processes and without unnecessary fillers. We believe keeping recipes straightforward and honest helps pet owners make informed choices about what they feed their cats and dogs. Our range includes complete foods, treats, and food toppers, all clearly labelled so customers know exactly what’s in the bowl. We focus on quality ingredients, careful preparation, and consistency across our products. We sell directly to customers as well as through trusted retailers, and we place great importance on reliable delivery and supportive customer service. Feedback from our customers is always welcomed and helps guide how we continue to improve. At Thrive, there are no gimmicks and no nonsense — just real food, made with care.

Why pet owners choose Thrive

Written by the company

Real ingredients. No fillers. No nonsense. ❤️
For over 25 years, we've made pet food using only the ingredients listed on the label. No derivatives. No fillers. No artificial nonsense. Just high-quality nutrition that cats and dogs love.

Free Shipping

Free Shipping Over £45

Free Shipping When You Spend £45 at https://thrivepetfoods.com/

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

711 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 95% of negative reviews

Typically replies within 2 weeks

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4.5

All reviews

(711)

282 reviews in the last 12 months

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Rated 5 out of 5 stars

Good quality food and good pricing just…

Good quality food and good pricing just my cat wasn't keen as its better for her.

February 2, 2026
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Reply from Thrive Pet Foods

Thanks for sharing your feedback.

We’re pleased to hear that you were happy with the quality and pricing. We’re sorry that the recipe wasn’t quite to your cat’s taste — as every cat is individual, preferences can vary.

Thank you for taking the time to share your experience with us.

Rated 5 out of 5 stars

Thrive is the only food one of my cats…

Thrive is the only food one of my cats will eat. It actually looks fit for humans!

January 30, 2026
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Reply from Thrive Pet Foods

Thanks for sharing your feedback.

We’re really pleased to hear that your cat is enjoying Thrive so much. We take great care with our ingredients and preparation, so it’s always rewarding to know this is noticed and appreciated.

Thank you, on behalf of your cat, for choosing Thrive.

Rated 5 out of 5 stars

Prompt response

Whenever I have needed to contact Thrive the response has been more or less immediate - very impressive. My cat loves the chicken treats and I only have one criticism. When one gets to halfway through the tin, the chunks become very small and there is a lot of powder rather than large pieces, which is a bit disappointing. Other than that I cannot fault either the product or the company.

January 29, 2026
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Reply from Thrive Pet Foods

Thanks for sharing your feedback.

We’re really pleased to hear that you’ve found our customer service responsive and that your cat is enjoying the chicken treats. We also appreciate your comments about the texture towards the end of the tube — feedback like this is helpful as we continue to review and refine our products. Please don't throw away the powder, sprinkle it over your cat's dinner for a delicious treat!

Thank you, on behalf of your cat, for choosing Thrive.

Rated 5 out of 5 stars

Excellent service

Excellent service. Despatched and delivered within a couple of days from ordering. Our cats go mad for the dried chicken treats!

January 30, 2026
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Reply from Thrive Pet Foods

Thanks for taking the time to leave this review.

We’re delighted to hear that your order arrived quickly and that your cats are enjoying the dried chicken treats. It’s always great to know when both service and product hit the mark.

Thank you, on behalf of your cats, for feeding Thrive.

Rated 5 out of 5 stars

Top notch products and service.

I had an incorrect order delivered and Thrive immediately rectified the situation and added a bonus and it was delivered immediately.
Superb products and superb service, I can definitely recommend them.

January 30, 2026
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Reply from Thrive Pet Foods

Thanks so much for sharing your feedback.

We’re pleased to hear that the issue with your order was resolved quickly and that you were happy with how it was handled. Providing reliable service is very important to us, so it’s great to know this was your experience.

Thank you, on behalf of your pets, for choosing Thrive.

Rated 3 out of 5 stars

Food in too much juice

January 29, 2026
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Reply from Thrive Pet Foods

Hi Donna,
We’re sorry to hear that the texture wasn’t to your preference. Wet food is naturally higher in moisture by design, and our Complete Wet recipes are formulated to provide both nutrition and moisture as part of a balanced diet.

We appreciate you taking the time to let us know your thoughts.

All the best,
Thrive

Rated 5 out of 5 stars

Great product and fast delivery

Easy to use online, great product and fast delivery

January 29, 2026
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Reply from Thrive Pet Foods

Thank you for taking time to leave this review!

We’re pleased to hear that you found ordering online straightforward and that your delivery arrived quickly. It’s always great to know both service and product have met expectations.

Thank you, on behalf of your pet, for choosing Thrive.

Rated 5 out of 5 stars

Arrived quickly

Arrived quickly. Greatly appreciated by two residents!

January 28, 2026
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Reply from Thrive Pet Foods

Thanks for sharing your review!

We’re pleased to hear that your order arrived quickly and was well received by both residents!

Thank you, on behalf of your pets, for choosing Thrive.

Rated 5 out of 5 stars

Happy feline and happy me


I love variety of the products and the fact that it's natural.

Great company , great customer service reasonable prices.

January 27, 2026
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Reply from Thrive Pet Foods

Thanks for sharing your review Lily!

We’re really pleased to hear that you’re happy with the variety of our products and the service you’ve received. It’s always rewarding to know when both pets and their owners are really satisfied.

Thank you, on behalf of your happy feline, for choosing Thrive.

Rated 3 out of 5 stars

The thrive products arrived safely.

The thrive products arrived safely.
Our cat really enjoys the chicken treats, though the tins of chicken and the beef went untouched. She just didn’t like them, which is a shame.
I would have liked to given her good food out of a tin instead of plastic pouches.
Cats can be strange creatures.

January 27, 2026
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Reply from Thrive Pet Foods

Thank you for sharing your feedback.

We’re pleased to hear that your order arrived safely and that your cat is enjoying the chicken treats. We’re sorry that the tinned recipes weren’t to her liking — as you say, cats can certainly have their own preferences.

We appreciate you taking the time to let us know your experience.

Rated 5 out of 5 stars

My fussy cat loves these!

Very speedy delivery. It’s great to know that there is only white fish in these treats and my Ragdoll (who has many dietary issues) loves them.

December 1, 2025
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Reply from Thrive Pet Foods

Thank you so much for taking the time to leave us a review.

We’re really pleased to hear that your Ragdoll is enjoying the treats. We’ve always believed that using real ingredients and gentle processes makes a difference, so it’s lovely to hear when that’s reflected in our customers’ experiences.

Thank you, on behalf of your cat, for choosing Thrive.

Kind regards,
Thrive

Rated 5 out of 5 stars

My dog loves Thrive !

Always good service and my dog loves them !

January 12, 2026
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Reply from Thrive Pet Foods

Thank you so much for your review.

We’re delighted to hear that your dog loves Thrive, and that you’ve been happy with our service too.

Thank you, on behalf of your dog, for choosing Thrive.

Rated 5 out of 5 stars

Arrived quickly

Arrived quickly. My westie loves these liver treats .

January 12, 2026
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Reply from Thrive Pet Foods

Thank you for your review.

We’re delighted to hear that your order arrived quickly and that your Westie is enjoying the liver treats.

Thank you for choosing our No Nonsense treats.

Rated 5 out of 5 stars

Above and beyond

super fast delivery, carefully packed, good price. We get treats and a game box 🤭 two in one.

December 1, 2025
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Reply from Thrive Pet Foods

Thank you so much for your review.

We’re really pleased to hear that your order arrived quickly and was carefully packed — and that the box doubled as a game box too!

Thank you for choosing Thrive.

Rated 5 out of 5 stars

Since starting to order Thrive for my 2…

Since starting to order Thrive for my 2 Ragdoll kittens 6 months old. A small tin each really satisfys them, they have 2 a day. The ordering is easy and a polite reminder comes so you don't forget to amend your order if required. Delivery is fantastic.

January 7, 2026
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Reply from Thrive Pet Foods

Thank you for your review.

We’re really pleased to hear that your Ragdoll kittens are enjoying the food, and that you’ve had a positive experience with ordering, reminders, and delivery.

Thank you for choosing Thrive!

Rated 5 out of 5 stars

My cat loves Thrive food

My cat loves Thrive food. Ocean fish is her favourite. Very happy!

January 5, 2026
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Reply from Thrive Pet Foods

Thank you for taking the time to leave us a review.

We’re delighted to hear that your cat is enjoying the food, especially the Ocean Fish recipe.

Thank you for choosing Thrive.

Rated 5 out of 5 stars

Nearly had a kitty riot!

Nearly had a kitty riot here, ran out of Thrive!! I easily amended my delivery schedule and the order was delivered in two days. I have a happy cat again.

January 12, 2026
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Reply from Thrive Pet Foods

Thank you for taking the time to leave us a review.

We’re delighted to hear that updating your delivery was straightforward and that your order arrived in time. We’re glad to hear peace has been restored!

Thank you for choosing Thrive.

Rated 5 out of 5 stars

Great food for cats

Have been feeding Thrive for several years, it is one of the best foods on the market and both my cats, one of whom is very picky, love it. Ordering is easy and cheaper buying in bulk. Also the delivery service is very good.

January 12, 2026
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Reply from Thrive Pet Foods

Thank you so much for taking the time to leave us a review.

We’re delighted to hear that you’ve been feeding Thrive for several years and that both of your cats — even the picky one — continue to enjoy it. It’s always rewarding to hear when our no nonsense Thrive foods are enjoyed over time.

We’re also pleased to hear that ordering has been straightforward and that delivery has worked well for you.

Thank you for choosing Thrive and for your continued support.

Rated 5 out of 5 stars

Great quality cat food

Although I've had cats for more than 40 I hadn't come across Thrive before. It was recommended to me by the breeder of a kitten I recently adopted. The kitten loved it and so do my adult cats and its high quality nutritious food. My cats all free feed on kibble but I will definitely be feeding thrive daily in addition from now on

January 4, 2026
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Reply from Thrive Pet Foods

Thank you so much for taking the time to leave such a thoughtful review.

We’re delighted to hear that Thrive was recommended to you and that both your kitten and adult cats are enjoying it. It’s especially meaningful to hear this from someone with so many years’ experience of living with cats.

We take great care to use real ingredients and gentle processes, so it’s always rewarding to know our food is being enjoyed as part of a daily routine.

Thank you, on behalf of your cats, for choosing Thrive.

Rated 5 out of 5 stars

Liver treats

First time of ordering on this site.my pup enjoyed the Liver treats at vets when she had her jabs as the vet had rum out and was waiting order to come in they said i could order on line so I did.She is very fussy pup but seems to be enjoying these treats.

January 9, 2026
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Reply from Thrive Pet Foods

Thank you so much for taking the time to leave us a review.

We’re really pleased to hear that you found us through your vet and that your pup is enjoying the liver treats — especially as she’s a fussy one. It’s always nice to know our treats are being enjoyed, particularly when they’ve helped make a vet visit a little easier.

Thank you for choosing Thrive.

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