Definitely one of the cheapest fares for business class. They answered my call promptly and resolved the credit card hold quickly. Maybe I didn’t see it in the fine print, but they obtained the... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The people. I was contacted within 24 hrs that my bank blocked my payment. I had difficulty with my call going through to the company so I communicated via email. I worried they would not respond time... See more
Company replied
They did a great job and offered the best price I could find for my son’s international flight. The booking process was easy, and I am very satisfied with the service and the value. I would recommend... See more
Company replied
I ordered some tickets on Friday evening and got them on Monday morning which was fine. So in case you order in the weekend, expect a day or two for processing. Otherwise, all good and smooth, got a b... See more
Company replied
Company details
- #148 of 197 best companies in Travel Agency
- #37 of 46 best companies in Flights Search Site
Written by the company
At Thrive Travel, we specialize in finding the most affordable flights through our online booking engine. Unlike our competitors such as Priceline, Orbtiz, and Kayak, we have a unique flight search algorithm that greatly enhances the likelihood of discovering the lowest unpublished airfare rates for you. Our booking engine leverages strong industry relationships to search for exclusive rates. Thrive Travel allows flyers to conveniently search, compare, and book flights online using our user-friendly booking engine. We take pride in providing flyers with a hassle-free approach to booking airfare.
Contact info
United States
- thrivetravel.com
4.4
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 95% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Big help.
Thanks a lot to Zach one of the managers from Swipe Travel. He did everything I asked for, very quickly and correctly.
April 8, 2026
Unprompted review
Reply from Thrive Travel
Apologies for the back and forth to get this sorted and thank you for working with us!
This company took right steps to solve…
This company took right steps to solve my problem. I am happy with their service.
April 6, 2026
Reply from Thrive Travel
Thank you for your communication and cooperation through this!
My experience with Marvin was the…
My experience with Marvin was the necessary component to my successful booking. Marvin was very helpful, patient (I’m a befuddled 78 years old.), and creative all the while seeking a good price for my ticketing. Give my thanks to Marvin. B. Hansen
April 2, 2026
Reply from Thrive Travel
Thank you for trusting us with your summer flights! Feel free to reach out to Marvin if there are any questions till then!
Great experience with air travel booking
Fast, smooth and easy service, and the best fare. Special thank you to Mason for his assistance.
April 6, 2026
Reply from Thrive Travel
Thank you and enjoy your trip!
Reply from Thrive Travel
Hope you had a pleasant trip!
Flight was booked for wrong date
Initially, the flight was booked for wrong date, Booking process was confusing. I have never had this issue before. However the support team worked with me to get it fixed. It cost more but date was changed and the support team was very helpful.
March 24, 2026
Reply from Thrive Travel
Dear customer, we hope that the manager who reached out has helped clarify the issue?
great customer service, very responsive and helped me fix a problem quickly
Great customer service! Very responsive engaging with a real person who helped me fix my problems very quickly. I would definitely use them again!
April 5, 2026
Reply from Thrive Travel
Thank you! We believe that help from real people is necessary in the travel industry!
Great price and last minute…
Great price and last minute availability
Love this company
Thank you
March 29, 2026
Reply from Thrive Travel
So glad to hear, hope you enjoyed your trip!
Easy to use and fast / user friendly…
Easy to use and fast / user friendly platform.
My ticket was issued almost instantaneously, which is quite nice for a third party intermediary. Would highly recommend TrustPilot as a booking source for your next trip.
April 3, 2026
Reply from Thrive Travel
We agree that speed of issuance is the main challenge for any third party, and we always do our best!
The company took care of the issue in a…
The company took care of the issue in a timely manner.
April 2, 2026
Reply from Thrive Travel
Glad it all went well in the end!
Reply from Thrive Travel
Glad you enjoyed communicating with our agents!
Ease of finding flights and booking…
Ease of finding flights and booking with best price.
April 2, 2026
Reply from Thrive Travel
Thank you! If any questions come up, or you need any quotes for new trips, please don't hesitate to your assigned agent, Sheena, who is also a manager here!
Marvin was a big help to me
Marvin was a big help to me. He kindly and quickly responded to my request for a seat assignment. He also reached out right after I purchased the airline ticket to let him know what he could do for me. He was great!
April 1, 2026
Unprompted review
Reply from Thrive Travel
Great to know that you had a pleasant experience with Marvin!
Cost effective
Cost effective! You located the best price amongst all options I searched! Highly responsive!
April 1, 2026
Reply from Thrive Travel
Safe flights shortly and thank you!
Prompt service
Prompt service. They held up their word on a canceled flight reimbursement.
March 30, 2026
Reply from Thrive Travel
By all means, what's right is right! Thank you!
Reply from Thrive Travel
Great to know! Safe flights in a bit, and for your next trip, please consider emailing your assigned agent Jenna so she can help with private quotes!
Outstanding customer support in a time crunch
I had to book an emergency flight home from overseas. I encountered an issue with the payment process and called customer support right away, as the flight was scheduled to leave within 24 hours. The payment process issues (no fault of thrive, bank side issue) caused the initially booked flight slot to fill-Thrive was still able to get me book on another flight, the same day near the same time. And at the same price. I couldn’t have asked for better customer service, the representative I spoke with was Michael Boyd. Huge thank you to Thrive, and Micheal for stepping up and quickly resolving the issue. I would not hesitate to recommend them to anyone.
March 29, 2026
Reply from Thrive Travel
Not uncommon to face a banking issue with last minute bookings, but we're here to help! All we need is an open channel of communication with our customers and we really appreciate your availability to resolve this!
I wouldn’t use this company
I wouldn’t use this company, I booked a flight, willing to pay the posted price, because of my age the website made me book as a senior, at a lower price, a few hours later I received an email saying there were no tickets available for the flight at the price, I was willing to pay their full asking price. I then booked for a different flight, received the confirmation and again received an email saying they couldn’t book the flight for a different reason. I wasted a day with them. I would never recommend this company. I am now travelling by train.
March 28, 2026
Unprompted review
Reply from Thrive Travel
Dear customer, we are really sorry that your orders did not go through. It sometimes happens with last minute purchases and it's outside of our control. The airlines decline directly. That said, our agent Jenna was reaching out to you throughout the process and had emailed with options honoring the same rate that we could book for you - perhaps her emails went to spam? This is unfortunate as we could have helped, and we do hope that you'll come back to us and our agents will be happy to assist.
Quick and easy reservation
Quick and easy reservation - thank you!
Traveling in two days so happy to find a last minute good fare
March 27, 2026
Reply from Thrive Travel
Thank you, hope you had a pleasant trip!
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