Ticketmaster CZ Reviews 

1,692
TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

I did really enjoy the Saturday concerts in the afternoon. For us that was great, however ultra-tropical weather this weekend, there was not many people and thus not too long (or even no) queues for f... See more

Rated 3 out of 5 stars

The musical acts were mostly fun and well-chosen for a festival atmosphere. Letnany should be a great place to have a festival with its easy access to the metro, but the NFCtron system for cashless p... See more

Rated 5 out of 5 stars

Personally, I'm a fan of ONE OK ROCK, and their live performances are amazing. I also deeply appreciate the staff who work tirelessly to keep the venue clean and tidy at all times. I sincerely h... See more

Rated 5 out of 5 stars

Hearing her live was an absolute dream - her voice sounds just as incredible in person as on her recordings. She connected with the audience in such a warm, soulful way and even performed my favorite... See more

Company details

  1. Event Ticket Seller

Information provided by various external sources

Ticketmaster – široká nabídka vstupenek na koncerty, divadla, festivaly, akce pro děti. Více na www.ticketmaster.cz


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

2K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.4

All reviews

(1,692)

108 reviews in the last 12 months

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Rated 1 out of 5 stars

Super unhappy with the lack of option…

Super unhappy with the lack of option to exchange, return or resell tickets. We couldn't make it due to cancer of my father and the insurance Is not resolved yet

January 27, 2024
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Reply from Ticketmaster CZ

Hello,

we are sorry, it is stated in our terms and conditions, that the tickets are not refundable. You agreed with the terms and conditions when you bought the tickets.

The Resale service and Ticket Transfer service is available for selected events, when it is approved by the event organizer.

In case of illnesses, the insurance is covered by insurance company.

Thank you for understanding.

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Rated 2 out of 5 stars

everythink was perfect,except the guy…

everythink was perfect,except the guy who eas standing in front of my seat so i couldn’t see the octagon,my seat was row 1,seats 5,6 entrance 102,and i told him that i cannot see the octagon,he didn’t care. I came from Serbia to watch this event ,and i watch the biggest organization in world,this is the girst time i witnessed this.

December 30, 2023
Ticketmaster CZ logo

Reply from Ticketmaster CZ

Hello,

thank you for your feedback.

We are sorry about your experience. However, our company is not organizer of the events. We are not responsible for attendees and their behaviour.

There are also people from security arranged by the event organizer that you can contact if you have any kind of these problems.

We hope that you will enjoy your next event.

Have a nice day.

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