Ticketmaster Sverige Reviews 9,507

TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

Great concert with great musicians. Really liked Tommy Johansson performance before the main attraction. The venue is amazing and fancy! Maybe only issues were the wardrobe in the second floor and... See more

Rated 5 out of 5 stars

This performance had everything we had hopped for and more... It had fantastic dance numbers that awed and inspired and drew the public along with the performers causing spontaneous verbal responses,... See more

Rated 5 out of 5 stars

Imponerande spelning och ljus show! Med en form av euforisk lycka svävar man ut uppfylld av musik nynnandes på ”the life of Brians” Always look at the bright side of life…

Rated 4 out of 5 stars

A great show with Robin Parson alias Michael Jackson on a Monday evening! :-) He performed some of the greatest hits from The King of pop! Great dancers and musicians and Parsons voice really reminded... See more

Company details

  1. Hobbies & Crafts

Information provided by various external sources

Ticketmaster.se är Sveriges ledande marknadsplats för evenemang inom musik, underhållning, sport och kultur.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

10K reviews

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Hasn’t replied to negative reviews

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Rated 2 out of 5 stars

Abject failure organisationally

Had tickets for the lodge for Eurovision Semi Final 1. 18 people in a lodge with 12 seats in the arena has to be the most unprofessional, amateur & disrespectful setup I’ve seen. On top of that security were overly aggressive when guests sat in empty seats outside of the lodge, but where else were they supposed to sit. Why was the unused lodge beside not opened.

May 8, 2024
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Reply from Ticketmaster Sverige

Hello,

Thank you for your review.

I am sorry to hear about your experience.

Please note that we at Ticketmaster are only helping the promoter with the selling of tickets.

I would advise you to contact the Arena about this.

Have a nice day!

Best regards,
Ticketmaster

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Rated 5 out of 5 stars

It was the best event ever

It was the best event ever.
I enjoyed everything and evertyhing was organized so well although I have one concern which is that you guys didnt have much supernatural merch even though there were so many supernatural fans there

May 6, 2024
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Rated 1 out of 5 stars

The ticket purchasing was fine but show was canceled

The ticket purchasing was fine, but the show was cancelled.

February 19, 2024
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Reply from Ticketmaster Sverige

Hello,

Thank you for your review.

I am sorry to hear about this.

Please note that we only help the promoter with selling tickets and have no impact on the event.

I would advise you to contact the promoter about this to see if they can help you further.

Thank you for your understanding and I wish you a continued pleasant day.

Best regards,
Ticketmaster

Rated 5 out of 5 stars

OMITD become more like Kraftwerk

The band were on fine form although the new material was a little bit hit and miss - some sounded like early Kraftwerk another reminded me of Simple Minds in their early years, Having the drummer and additional keyboard player as well as the two main men made a difference. The venue was average - poor selection of drinks, long queue to get in but at least cloakroom was efficient

January 25, 2024
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Rated 1 out of 5 stars

Service fee is not refunded if an event…

Service fee is not refunded if an event is cancelled, I have never seen such website as this is not additional service, this is what you do, right?

December 8, 2023
Unprompted review
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Reply from Ticketmaster Sverige

Hello,

Thank you for your review.

The service fee is the fee we charge for you to be able to book tickets through our booking system and use our distribution channels. If the event is canceled, the service fee will not be refunded because we performed our service when the ticket was purchased.

This can also be read in our terms of purchase that you approved when purchasing the tickets: https://www.ticketmaster.se/help/customerpolicy.html?language=sv-se

Have a continued pleasant day!

Best regards,
Ticketmaster

Rated 1 out of 5 stars

Took my money but delivered zero…

Took my money but delivered zero product.

Bought a ticket via their site to a childrens theatre. Was prompted to create an account to buy the ticket which I did. I paid with Swish. When I checked my inbox I found no emails from Ticketmaster, not with the ticket nor anything about sign up.
It has been more than five business days and the money has not been returned nor has their customer support tried to locate the ticket.
It was only about 250 SEK, but I won’t trust this site again. My child very disappointed not to be able to go to the show.

October 29, 2023
Unprompted review
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Reply from Ticketmaster Sverige

Hello,

Thank you for your review.

I am sorry to hear about this.

Sometimes when paying with Swish for an onlinepayment, it takes about one hour for the tickets to arrive and sometimes it won't arrive due to issues with Swish.

Therefore I would recommend you paying with another method in the future with onlinepayments.

Please send us an errand so that we can look in to this and if we can assist you further.

Thank you for your understanding.

Have a continued pleasant day! 

Best regards,
Ticketmaster

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Rated 3 out of 5 stars

Bruce Springsteen Stockholm. Ticket Shambles

Booked 2 tickets for the Bruce Springsteen Concert for the 15th July 2024 in Stockholm, on 3rd November. Was unable to choose seats as the seating plan was not working, as a result and following payment we ened up with Standing Tickets. Received an email advising that due to an error on their part, Ticket Master offered the options of purchasing new tickets which I did and also offering to refund me for the 2 standing tickets. I purchased 2 seated tickets, and applied for the refund on Saturday 4th November. Received an email from Theo at Ticketmaster, on 14th November advising that refund for the 2 standing tickets had been cncelled and I received my refund shortly afterwards, so despite the initial problems Ticketmaster came good in the end. It was obviously a glitch on the system as I also recently booked tickets for the Pink Concert at the same venue and that all went through smoothly.

November 3, 2023
Unprompted review
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Reply from Ticketmaster Sverige

Hello,

Thank you for your review.

I am sorry that you experienced this issue.

If you haven't already, please send us a ticket regarding this and we'll see if we can help you further.

Have a continued pleasant day!

Best regards,
Ticketmaster

Rated 1 out of 5 stars

Massive Springsteen ticket failure

Bought Springsteen tickets today to Friends Arena July 18, 2024. It turned out to be a shameful mess by Ticketmaster. We got in early, chose ’best seats available’ but never got to see seating before we were sent to payment. After, on the supposed ticket (that also is ’not yet available’) it says we have standing tickets and ’un-numbered seats’. Now Ticketmaster is trying to redeem themselves, 9 hours after sales start, and offers to buy back these tickets and we can choose new.
Yeah, right. Only ones left that are available are the absolute worst seats.
Awful managing, #ticketmaster

November 3, 2023
Unprompted review
Ticketmaster Sverige logo

Reply from Ticketmaster Sverige

Hello,

Thank you for your review.

I am sorry that you experienced this issue.

If you haven't already, please send us a ticket regarding this and we'll see if we can help you further.

Have a continued pleasant day!

Best regards,
Ticketmaster

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