Picniq Reviews 

8,619
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Booked for a family of 4 to go Brighton Sealife, train was cancelled at the station but we was responded to quickly via email and they changed my ticket day without any issues! Around the time I was d... See more

Rated 5 out of 5 stars

Seamless booking process and excellent value for a family package. I just wish there were an option for larger or extended families with more than four people. Check-in for the ride was smooth and has... See more

Rated 2 out of 5 stars

Tickets purchased for Christmas, arrived at the venue to be told the booking had been cancelled. Although a refund was received, the family had travelled to the venue before we became aware of... See more

Company replied

Rated 5 out of 5 stars

Thanks Picniq, booked London Eye for my family for half the standard price. Tickets were sent straight away and on asking a question via WhatsApp they added the ticket on the chat. Second time of usin... See more

Company details

  1. Event Ticket Seller
  2. Tourist Attraction
  3. Travel Agency
  4. Travel Aggregator

About Picniq

Written by the company

The UK No.1 days out idea, attractions ticket destination for families in the UK - and now holidays!. We were founded to help busy parents plan great days out for their children with ease and bring you the best deals on family tickets to attractions, events and festivals. Our mission to save you money and make your ticket purchase safe, secure and simple to use.

Picniq® Experts in family travel.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

9K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 90% of negative reviews

Typically replies within 24 hours

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4.5

All reviews

(8,619)

68 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Booked tickets for Haynes Motor Museum…👍

Booked tickets for Haynes Motor Museum on line, email arrived within minutes with entry voucher.
Quick, simple & easy.
Even cheaper than booking direct with Haynes giving 10% discount for booking day before.
On arrival gave over voucher, they transferred it to their system, then took a few details from me so I can return to the museum free of charge for the following year.
All good. 👍
Also got a £5 discount code on next booking over £50.

May 31, 2024
Unprompted review
Rated 5 out of 5 stars

After carefully reviewing the reviews…

After carefully reviewing the reviews as this was the first time I had heard of this company, I opted to go through them.

Picniq, was cheaper than the official channels and received our tickets by email three days after I had paid.

All in all a good user experience.

May 6, 2024
Rated 5 out of 5 stars

Disneyland Paris tickets

When ever we visit Disney we book our tickets through Picniq, they are competitively priced and their booking process is so easy... our tickets get emailed over in record time and then we upload them to the disney app for a complete paper free stress free disney experience, we have never had a issue using their service and will continue to do so for our future trips

May 7, 2024
Rated 5 out of 5 stars

Fantastic service

Was very wary in booking tickets as I’d never heard of Picniq. Email and WhatsApp message through instantly with tickets. Will definitely use again and have already recommended to others.

May 5, 2024
Rated 2 out of 5 stars

Got tickets to Longleat but the…

Got tickets to Longleat but the confirmation email wasn’t sent by picniq, luckily the very helpful lady had found something and they let me in .. I wouldn’t trust this sight again

May 5, 2024
Picniq logo

Reply from Picniq

Hi Mr Parkin, Thank you for your review, We appreciate all feedback, It was great to talk to you today and to have the opportunity to discuss the situation, Im really pleased to hear you had a good time, Kind Regards Picniq x

Rated 5 out of 5 stars

Discount Attractions

Highly recommended, use this service for the first time. There was some miscommunication at the attraction however the customer support resolved the issue within minutes of me contacting on whatsApp. Heidi the customer support agent was superb and took the ownership and resolved the issue. Highly recommended will be using this service again in future

May 6, 2024
Unprompted review
Rated 5 out of 5 stars

Very straight forward process.

Very straight forward process.

Right after purchasing my tickets I got a WhatsApp message with the confirmation and further information.
The tickets arrived on time 'within the next 24 hours' and worked as they were promised.

May 1, 2024

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