Ticketshouse 

Thanks for visiting Trustpilot. Unfortunately, it’s not possible to leave a review here anymore because the company’s website has closed. Feel free to contact us if you have any questions.

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Travel Agency

Information provided by various external sources

Our experience, knowledge and buying power means we can provide you with the very best of air-fares and hotel deals in worldwide travel. What's more, our dedicated team of consultants are available 24 hours a day to offer you a 'personalized service' providing the individual care and attention to detail that your journey requires.


Contact info

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I booked my ticket last week with…

I booked my ticket last week with ticket house and I keep phoning them no response.
They sent my ticket to my email but I don't have the resavasion email address.they can't find my ticket.cos we don't know the person email address.

June 5, 2022
Unprompted review
Advertisement
Rated 1 out of 5 stars

What a shame

What a shame! Currently being investigated by action fraud, trading standards and huge community of victims to get our money back

March 2, 2018
Unprompted review
Rated 1 out of 5 stars

VERY DISSAPPOINTED IN TICKETSHOUSE

Booked 2 tickets with Ticketshouse to travel on the 27th of Dec and completed payment in November. Then they told us that offer was no longer available and that their travel agent had made a mistake to not inform us as ticket hd already been cancelled 2 days after we booked with the travelagent. Ticketshouse told us not to worry that they will sort it out, make sure we do travel and even pay any excess in fare. A week down the line Ticketshouse has not bothered to call us with an update whatsoever. Called them today and they kept telling us that they will sort it out or refund us. We never even asked for a refund ?! WE JUST WANT OUR TICKETS. Their other option was for us to travel on the 31st of Dec meaning we would arrive on new years day which I have made clear not to settle for. In addition to that, it will also cost an extra 400 pounds that WE have to pay ourselves. Im just lost for words how Ticketshouse deals with their customers as their service is beyond POOR. They are now telling us not waste our times and even hung up on us. Very disappointed in them!!!

December 6, 2017
Unprompted review
Rated 4 out of 5 stars

FEEDBACK

It was nice dealing with Tickethouse.The agent that handled my bookings was very polite, had good knowledge of what he was doing and very patient as well.
I was very satisfied with my dealing with him and will love to have him as a travel agent each time I want a ticket.
I think TravelHouse is very great at what they do, offering advice and having cheap tickets for the very convenience and satisfaction of their clients

January 17, 2017
Unprompted review
Advertisement
Rated 5 out of 5 stars

Excellent service, very professional and efficient.

Samir Ismail, you are a very helpful person. You are really very professional. Your airline advertises the correct fares and no extra charges are required as is done by others. A client promptly takes a decision based on the quoted fare. Keep up the standards.Would greatly recommend someone to use your airline.Looking forward to a good trip.

October 1, 2016
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look