The platform is great. I only gave it a 4 star because i would love if there was an easier way to send out multiple QR codes for one ticket; like the buyer being able to add names and then being sent... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I've been impressed with ticket tailor so far. Creating events felt quite intuitive and there were some great features and settings that enabled me to get the event listing to suit my event really w... See more
Company replied
Ease of Use for both admin and customers, Design and website integrations. Many Great Features! Would love attendees to be able to transfer tickets to different events without issuing a refund and rep... See more
Company replied
Setting up my ticket shop was an absolute breeze. Configured in seconds flat and already loads better than what I was using before, plus all the proper controls, reports and bells and whistles you’d e... See more
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Company details
Written by the company
Ticket Tailor is the world's most-loved ticketing platform, trusted by over 73,000 Event Creators across 120 countries. We make it simple and affordable to sell event tickets online, thanks to industry-leading low fees and high-quality, 24/7 support. Last year, our platform processed 24.5 million tickets for events of all shapes and sizes – from the UK’s only floating puppet theatre to pick-your-own tulips in Amsterdam, and sell-out Santa’s grottos in the US. Users can choose between Pay as you sell, or buying credits upfront to save (from as little as 20p/25c per ticket). We also offer 50% discount for charities, and low-price tickets, as well as discounts for B Corps, PTAs, and not-for-profits. And if your tickets are free, so are we. Once a box office is up and running, events are totally customisable, and we offer a huge range of robust features that all come as standard. Think easy product upsells, handy integrations, and a free Check-in app with in-person ticketing, for starters. As an independent business, we don’t have profit-hungry shareholders to answer to. This means we can choose exactly how we grow. To us, empowering our diverse range of Event Creators through simple and affordable ticketing is worth its weight in gold. But we also strive to make sure that every single ticket sold has a positive impact on our team, our planet and in our communities. We call this Growth on Purpose. We're carbon neutral (having offset our entire history of emissions across all three scopes), donate 1p to climate causes for every ticket sold through our Penny for the Planet initiative, and we're proudly a certified B Corp, joining a global community of businesses putting people and the planet first.
Contact info
Ticket Tailor, Unit 219 Mare Street Studios, 203-213 Mare St,, E8 3LY, London, United Kingdom
- hi@tickettailor.com
- tickettailor.com
4.4
Excellent
724 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
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Reply from Ticket Tailor
Thanks for the awesome review , Richard! 💜🚀
Much better than the "Brighter" option.
I have used another "Brighter" option, here my experience seems seamless. I found to system easy to use and best of all I could use the 15 minute time slots to great effect. We operated a Charity Santa Grotto. I am from The Rotary Club of Maidstone, Kent. UK.
Easy to set up and easy to link to Bank and Social media. Customers scanned the QR code at the Elf desk and were in seeing Santa before you could say "Elf on a Shelf". Thank you Ticket Tailor.
December 13, 2025
Unprompted review
Reply from Ticket Tailor
Thank you so much for sharing this, Martin! 💜
We love hearing how Ticket Tailor helped your Charity Santa Grotto run smoothly, especially with the 15-minute time slots and QR check-in 🎄🎅
That “Elf on a Shelf” moment gave us a smile 😊
Huge kudos to the Rotary Club of Maidstone for the amazing work you do, and thanks for choosing Ticket Tailor! ✨
It’s simple
It’s simple, easy to use and pays out quick. What more can you ask?
December 24, 2025
Unprompted review
Reply from Ticket Tailor
Thanks so much for the great feedback! 💜✨
Highly recommend!
I found Ticket Tailor easy to set up & great for updates. I will definitely use Ticket Tailor for all my events.
One downside is i would like to be able to sort in time order so that I have the check in list ready.
December 21, 2025
Unprompted review
Reply from Ticket Tailor
Thanks so much, Emma! 💜✨
We’ve shared your feedback about sorting the check-in list by order time with the team for consideration. If you ever need a hand, we’re always here 😊
Everything is pretty self user friendly.
Everything is pretty user friendly.
November 15, 2025
Unprompted review
Reply from Ticket Tailor
Thanks so much for the wonderful review! 🙌
Great app and team
The TT team are helpful and the app is great help for us
December 13, 2025
Unprompted review
Reply from Ticket Tailor
Thank you so much, Bianca! 💛 We really appreciate you taking the time to share your experience 🙏
Smooth and on point service
December 12, 2025
Unprompted review
Reply from Ticket Tailor
Thanks, Ulas! 😊 We’re happy to hear everything felt smooth and on point - that’s always the goal. Appreciate the review! 🚀
SO easy to use and for the…
SO easy to use and for the price it can be beaten!
December 12, 2025
Unprompted review
Reply from Ticket Tailor
Thanks so much, Conor! 🙌
Appreciate you taking the time to share this!
Exceptional Customer Service
Customer Service/Overall help is best in class by far. Chat bot is also exceptional and answers 90% questions quickly. Very dev friendly as well. Overall 10/10.
December 12, 2025
Unprompted review
Reply from Ticket Tailor
Wow, thank you, James! ⭐️
“Best in class” really means a lot to us. We’re glad the chatbot has been helpful and that the platform feels dev-friendly too 🤖💻
Really excellent ticketing…
Really excellent ticketing platform...easy to use and the fees are reasonable
December 10, 2025
Unprompted review
Reply from Ticket Tailor
Thanks so much for the lovely feedback, Meg! 😊
We’re really glad you’re enjoying how easy the platform is to use and that the pricing works well for you. Appreciate you choosing Ticket Tailor for your events 🎟️✨
Ease of Use for both admin and…
Ease of Use for both admin and customers, Design and website integrations. Many Great Features! Would love attendees to be able to transfer tickets to different events without issuing a refund and repurchasing a new ticket (which involves more fees) and would love to see more development of the gift voucher options. Other than that can't recommend it enough!
December 8, 2025
Unprompted review
Reply from Ticket Tailor
Thank you for such thoughtful feedback - we appreciate it! 🙏
It’s great to hear Ticket Tailor works well for both your team and your attendees. And thank you for sharing those feature suggestions 👀💡
So glad you’d still highly recommend us!
Ticket Tailor has been absolutely…
Ticket Tailor has been absolutely amazing for our events. The platform is incredibly seamless — both for us as organisers and for our guests. Setting up events, managing ticket types, and tracking sales is all extremely straightforward, and the interface is clean, intuitive, and reliable.
Our users consistently comment on how easy the booking process is, which makes a huge difference when running high-volume events. Customer support has also been fantastic whenever we've needed guidance, responding quickly and helpfully.
Overall, Ticket Tailor has made our entire ticketing workflow smoother and more efficient. Highly recommended for anyone looking for a stress-free, professional ticketing solution!
December 3, 2025
Unprompted review
Reply from Ticket Tailor
This is amazing to read. Thank you, Ethan! 💙
We’re so glad Ticket Tailor has made things easier for both your team and your guests, especially for high-volume events. Hearing that your attendees find booking simple is a huge win for us 🙌
Thanks as well for the kind words about our support team — we’re always happy to help!
Great experience so far!
- User friendly interface
- Easy to setup and sell tickets even for beginners
- We have been using for all our events
November 27, 2025
Unprompted review
Reply from Ticket Tailor
Thanks so much, Sara! 😊
It’s awesome that you’re using us for all your events and that you find it easy to use 🎉
Really appreciate your support!
Reply from Ticket Tailor
Thanks so much for the 4-star review, Amy! ⭐️
We’re glad to hear you’re enjoying the low fees and finding the interface easy to use. 😊
If there’s anything we can improve to make the experience a full 5 stars, we’d love to hear your thoughts. ✨
Awful
Awful, why can I not just search for the even I want to buy tickets for. And am steered to how great ticket tailor are and how cheap and easy it is to sell tickets. It is not just awful
November 28, 2025
Unprompted review
Reply from Ticket Tailor
Hi Nick,
It looks like you're looking to buy tickets for an event, rather than sell tickets for an event you're running.
We are a software provider that allows event organisers to sell tickets directly to their ticket buyers.
To buy tickets, you need to contact the organiser directly, either on their website, social media or through the advertising they used to share their event.
In case you need any further information about service you can read more here: https://www.tickettailor.com/information-for-ticket-buyers/
All the best
Ticket Tailor HQ
First-Time user of Ticket Tailor
First-time user of Ticket Tailor and really impressed with how easy the platform is to operate. Made our event more accessible to a wider audience. Would highly recommend.
November 23, 2025
Unprompted review
Reply from Ticket Tailor
Thanks so much, Charlotte! 😊 We’re really happy to hear Ticket Tailor made things easier for your first event and helped you reach more people. If you ever need a hand as you run more events, we’re here for you. 🎟️
Very easy to use
Very easy to use, good value. Use it for our PTA events. Like the ticket scanner built in.
November 21, 2025
Unprompted review
Reply from Ticket Tailor
Thank you so much for the lovely review, Sophie! We’re really glad to hear Ticket Tailor has been easy to use for your PTA events - and that the Check-in app is helping things run smoothly! 🎟️✨
If you ever need tips or want to explore more features, we’re here anytime. 💜
The easiest less expensive app for tickets
Love it. Very intuitive, best user experience
November 13, 2025
Unprompted review
Reply from Ticket Tailor
Hi Maria Pia! 💜
This absolutely made our day - thank you! We love hearing that you’re finding the platform intuitive and enjoyable to use. Creating a smooth, affordable experience is exactly what we aim for. 🙌✨
It's great, and has room for improvement!
The application is intuitive; easy to learn to use. There's a good amount you can use for free, with a few enhanced features, such as assigned seating, if you are willing to pay a little extra.
There are two things I believe could make the application better:
1. I would like to see would be a 'pay-what-you-can' feature. We are currently using a mix of a zero-tier ticket along with the renamed 'donation' feature. If there was a ticket type who's price could be adjustable by the patron in a similar manner to the donation feature, while simultaneously reserving a ticket for them, that would streamline the process.
2. It would also be nice to be able to see if someone used the donation feature in a quick overview without having to click through to the order summary, or even be able to filter orders by ones that have made a donation. It would make it much easier to see who has used the feature in our current 'pay-what-you-can' set up and who has reserved a standard free admission ticket.
Overall, a really good ticketing system that evolves with its users.
November 11, 2025
Unprompted review
Reply from Ticket Tailor
Hi Kristina,
Thank you so much for the lovely review! We’re really glad to hear you find the platform intuitive and easy to use! 😊
We’ve also noted your suggestions and logged them as feature requests for our product team to review. 💡✨
If you ever need anything else or have more ideas, please feel free to reach out to our support team via chat, ad we're happy to help. 💜
Reply from Ticket Tailor
Thanks so much, Dima! That’s awesome to hear 🙌
We’ve worked hard to keep things smooth and simple, so it’s great to know it’s working flawlessly for you.
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