Ticombo Reviews 3,018

TrustScore 4.5 out of 5

4.6

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the excellent service and stress-free user experience, noting the ease of navigating the website and the timely delivery of tickets. Many people found the process simple and straightforward, appreciating the clear communication and the reliability of securing tickets for various events. However, some customers also noted issues with their orders, including receiving tickets for different seating tiers than purchased or experiencing problems with ticket validity. A few other people also felt that pricing could be ambiguous, with some hidden costs, and there were occasional reports of technical failures leading to duplicate orders or difficulties accessing tickets.

What people talk about most

Order

Customers had ambiguous experiences with order. Many reviewers reported issues such as receiving fake... See more

Service

Customers consistently note positive experiences with service. Many reviewers praise the reliability and... See more

Website

Consumers find website to be ambiguous. Some reviewers praise the platform as easy to use, smooth, quick, and... See more

User experience

Reviewers highlight positive aspects of user experience. Customers consistently describe the platform as... See more

Price

People report ambiguous experiences with price. Many customers found tickets to be a decent or reasonable... See more

Based on these reviews

Rated 5 out of 5 stars

Everything worked smoothly, but you should be aware of the risks when buying tickets unofficially. After Ticombo‘s response: Sorry for the unclear wording — I didn’t mean Ticombo, but the person bu... See more

Company replied

Rated 5 out of 5 stars

First time I’ve used or even heard of ticombo so I was a little worried that maybe tickets wouldn’t be legitimate and ruin the trip. From first interaction easy to use website and selection of tic... See more

Rated 5 out of 5 stars

Ordered upper tier, received middle tier....Not happy. Despite several early requests for tickets because we were to be away, had to chase them for a responce, we only received tickets the d... See more

Rated 5 out of 5 stars

Bought Newcastle utd tickets. They arrived in my email the day before the match. They were addressed with the names of other people so probably not legit strictly speaking. Got into the match with no... See more


Company details

  1. Event Ticket Seller
  2. Music Store
  3. Online Marketplace
  4. Recreation Center

Written by the company

Ticombo is a true fan2fan marketplace where event goers can buy and sell tickets in a super simple, secure and fully transparent way. We are committed to become the n°1 Community in the Ticket Market when it comes to heart, innovation, transparency and security. Help us to make it happen by leaving your review!

Fair, Transparent & Secure

Written by the company

We are committed to full transparency in Buying and Selling tickets to your favorite event, artist or Team.
Ticombo received the Seal of Excellence from the European Commission in the Open Disruptive Innovation Scheme in 2017.

TicProtect up to 150% Guarantee on certain Events

Guaranteed delivery

Guaranteed delivery
All purchases and sales on Ticombo are covered by our TicProtect Guarantee. Buyers: Delivery on time and as described. Sellers: Easy and fast way to sell your tickets. Details of Buyer and Seller are shared to make the transaction transparent and secure.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 15% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

I had a very positive experience with…

I had a very positive experience with Ticombo. The issue with ticket delivery was on my side, but their support team handled the situation quickly and professionally. They communicated clearly, found a solution for the buyer, and ensured that the order was resolved without any penalty for me.

I really appreciated how fast they reacted and how seriously they take customer experience. It shows they care about both buyers and sellers on their platform.

Overall, a reliable service with responsive support. I would recommend Ticombo for ticket transactions.

I really appreciated how fast they reacted and how seriously they take customer experience. It shows they care about both buyers and sellers on their platform.

Overall, a reliable service with responsive support. I would recommend Ticombo for ticket transactions.

March 31, 2026
Unprompted review
Rated 5 out of 5 stars

I tried to buy two French Open tickets

I tried to buy two French Open tickets. I used a Visa card. The processing got to 99% and then "timed out"
I tried again and the same thing happened. "timed out" at 99% completion.
I used a different credit card and the order went through just fine.
I now find myself unexpectedly with two pairs of tickets for the same event, purchased 4 minutes apart. The Ticombo agents were not particularly helpful. I was charged for four tickets.

4/1/26. After several requests to Ticombo they agreed to cancel the errant order. It took about 4 email requests but finally they saw things my way and agreed to cancel the order. Kudos to them. It took a little persistence but they finally realized, I think, that it was their computer error. All is well that ends well.

March 28, 2026
Unprompted review
Rated 4 out of 5 stars

Easy to navigate

Easy to navigate, tickets came through quick enough…Tickets were a decent price but when you add on the booking fees, makes it a bit more expensive…

March 28, 2026
Rated 1 out of 5 stars

No refund after 2 months despite buyer protection

On this platform, I purchased tickets for the Olympics in Milan. The platform also offered the option to buy buyer protection in case of any issues, which I also paid for. Unfortunately, a problem occurred, and I have been communicating with Ticombo for more than two months now. Each time they reply that they will send the money, but I still have not received anything.

February 10, 2026
Unprompted review
Rated 5 out of 5 stars

Great experience! Thank you!

Ticombo resolved the ticket scenario, great service, they went out of their way, over and above to solve the below situation! Thank you 🙏

Avoid at all costs! I’m writing this from Prague, where I travelled with my family for the Ireland vs Czech Republic match, and we still don’t have our tickets.

I spent around £1,000 on 4 tickets through Ticombo, plus flights and accommodation. With less than 24 hours before kickoff, there has been no ticket delivery and no clear update from the seller, Ticombo are a disaster and nothing more than a messenger service!

What’s worse is that Ticombo’s customer service has been completely unhelpful, they cannot confirm if or when the tickets will arrive. Meanwhile, other fans have already received theirs, which makes this even more frustrating.

Ticombo promotes that sellers have valid tickets available, but in my case this clearly wasn’t true. I made significant financial commitments based on that trust, and now I’m left in limbo with my family.

This is incredibly stressful and disappointing. A service like this should guarantee ticket availability or at the very least provide clear, proactive communication.

At this point, I cannot recommend Ticombo to anyone. Use at your own risk.

March 25, 2026
Unprompted review
Rated 1 out of 5 stars

Company dedicated to stealing from customers.

I bought 4 tickets for the Arsenal match that was played on March 14th; I was forced to give my personal information to an unknown seller, even though I refused to do so, but they threatened not to give me the tickets and to make me lose my money, so I felt forced to give my personal information to this seller.

Firstly, they said he was a trusted salesman with over 1000 successful sales; Then I was told that this seller had 200 successful sales, but his profile said he didn't even have 40 sales.

From the very first minute, they didn't stop lying, so I filed a complaint against them for not respecting my privacy and for defrauding me of 2,000 pounds, since the tickets never worked.

According to what I was told at the Arsenal club, the links were fake, and the tickets weren't real either. They explained to me that at each match MORE THAN 100 PEOPLE ARRIVE WITH FAKE TICKETS FROM THIS PLATFORM.

I received a letter from the club, explaining that the tickets were invalid and that this platform is not an official Arsenal ticketing company, making it clear that they are scammers.

But the platform refused to refund my money and give me the seller's details so I could file a complaint. So I've had to claim my money back through my bank and we're trying to recover it, but they tell me at my bank that this process can take up to 90 days.

Never buy your tickets here, or you'll find yourself on the street without seeing the game and without any money; They are scammers, using fake seller accounts to steal your money.

March 14, 2026
Unprompted review
Rated 5 out of 5 stars

Overall great experience as at first we…


Overall great experience as at first we were a bit sceptical buying from a reseller however after reading reviews (which were good) we bought tickets and couldn’t be anymore happy with it. Our seller even gave us tips on everything we needed from how to get to the stadium ect. Highly recommend, just make sure to read reviews first

March 23, 2026
Rated 5 out of 5 stars

Best experience:3 different sites for 3 games

I used 3 different sites for 3 games and this site was smooth, quick and best value. Seller was interactive and responsive. Tickets arrived weeks before game not less than 24 hours before game. Even giving advice on transportation to the game. Will definitely

March 23, 2026

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