Ticombo Reviews 3,018

TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the excellent service and stress-free user experience, noting the ease of navigating the website and the timely delivery of tickets. Many people found the process simple and straightforward, appreciating the clear communication and the reliability of securing tickets for various events. However, some customers also noted issues with their orders, including receiving tickets for different seating tiers than purchased or experiencing problems with ticket validity. A few other people also felt that pricing could be ambiguous, with some hidden costs, and there were occasional reports of technical failures leading to duplicate orders or difficulties accessing tickets.

What people talk about most

Order

Customers had ambiguous experiences with order. Many reviewers reported issues such as receiving fake... See more

Service

Customers consistently note positive experiences with service. Many reviewers praise the reliability and... See more

Website

Consumers find website to be ambiguous. Some reviewers praise the platform as easy to use, smooth, quick, and... See more

User experience

Reviewers highlight positive aspects of user experience. Customers consistently describe the platform as... See more

Price

People report ambiguous experiences with price. Many customers found tickets to be a decent or reasonable... See more

Based on these reviews

Rated 5 out of 5 stars

Everything worked smoothly, but you should be aware of the risks when buying tickets unofficially. After Ticombo‘s response: Sorry for the unclear wording — I didn’t mean Ticombo, but the person bu... See more

Company replied

Rated 5 out of 5 stars

First time I’ve used or even heard of ticombo so I was a little worried that maybe tickets wouldn’t be legitimate and ruin the trip. From first interaction easy to use website and selection of tic... See more

Rated 5 out of 5 stars

Ordered upper tier, received middle tier....Not happy. Despite several early requests for tickets because we were to be away, had to chase them for a responce, we only received tickets the d... See more

Rated 5 out of 5 stars

Bought Newcastle utd tickets. They arrived in my email the day before the match. They were addressed with the names of other people so probably not legit strictly speaking. Got into the match with no... See more


Company details

  1. Event Ticket Seller
  2. Music Store
  3. Online Marketplace
  4. Recreation Center

Written by the company

Ticombo is a true fan2fan marketplace where event goers can buy and sell tickets in a super simple, secure and fully transparent way. We are committed to become the n°1 Community in the Ticket Market when it comes to heart, innovation, transparency and security. Help us to make it happen by leaving your review!

Fair, Transparent & Secure

Written by the company

We are committed to full transparency in Buying and Selling tickets to your favorite event, artist or Team.
Ticombo received the Seal of Excellence from the European Commission in the Open Disruptive Innovation Scheme in 2017.

TicProtect up to 150% Guarantee on certain Events

Guaranteed delivery

Guaranteed delivery
All purchases and sales on Ticombo are covered by our TicProtect Guarantee. Buyers: Delivery on time and as described. Sellers: Easy and fast way to sell your tickets. Details of Buyer and Seller are shared to make the transaction transparent and secure.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 15% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

⚠️ IDENTITY THEFT & UNAUTHORIZED

⚠️ IDENTITY THEFT & UNAUTHORIZED USE WARNING ⚠️ My credit card and identity were used on this platform for unauthorized transactions without my consent. As a victim of third-party fraud, I found this platform's security verification to be severely lacking. They allow stolen data to be processed and provide NO help to the true owner of the funds. Your financial data may be at risk of being misused here. Please monitor your accounts closely!

January 17, 2026
Rated 5 out of 5 stars

Bought Newcastle utd tickets

Bought Newcastle utd tickets. They arrived in my email the day before the match. They were addressed with the names of other people so probably not legit strictly speaking. Got into the match with no issues whatsoever though.

January 15, 2026
Rated 1 out of 5 stars

Avoid Avoid Avoid scam site

This is a Fraud Site, they are selling Tickets they do not have in the hope they can pick up cheap tickets in the last few days before the match.

There customer service is rubbish, full of BS and it’s in our terms and conditions.

18/01/26
Yet another week passed, sent all the requested info Ref No. etc and no response. How this site can have a 4.6 Trust pilot rating is baffling. No refund and No Tickets. If you want to get swindled buy from this Site

January 3, 2026
Unprompted review
Rated 5 out of 5 stars

Fabulous safe secure and reliable and…

Fabulous safe secure and reliable and very efficient

January 9, 2026
Ticombo logo

Reply from Ticombo

Thank you so much for your great feedback! We’re happy to hear you found the service safe, reliable, and efficient.

Kind regards,
Mindy

Rated 5 out of 5 stars

It was a great experience

It was a great experience! I was worried how to get tickets for all of my family. Big thanks to Melania D'arrigo, she made it super easy. If you are in Milan trust to her and Ticombo service. Best regards, Aman 🇰🇬

January 8, 2026
Unprompted review
Ticombo logo

Reply from Ticombo

Thank you for your great feedback! We’re glad the experience was smooth and that you were able to secure tickets for your whole family. We truly appreciate your trust and hope to assist you again in the future.

Kind regards,
Mindy

Rated 5 out of 5 stars

Lower price then the official club…

Lower price then the official club ticket sale, very practical to buy the tickets... then you receive the tickets by email within 1-2 hours. It was great all worked out.

January 1, 2026
Ticombo logo

Reply from Ticombo

Thank you for your great feedback! We’re happy to hear the process was practical, quick, and that everything worked out smoothly. We appreciate your trust and hope to assist you again soon.

Kind regards,
Mindy

Rated 5 out of 5 stars

100 % Authentic

It was my first time to book a ticket on this website and honestly telling I was a bit sceptical in the beginning. But Mr. Hrithik made it super easy and was so helpful in all aspects. Would highly recommend to everyone who couldn’t buy the tickets due to heavy online traffic. And also the ticket prices were reasonable. Thank you Hritik for making the event possible for me. Though India lost the match but we had a blast. All Credit goes to Mr Hritik. Thanks a ton.

December 5, 2025
Ticombo logo

Reply from Ticombo

Thank you so much for your great feedback! We’re glad your first experience was smooth and reassuring, and that everything worked out as expected. We truly appreciate the recommendation and hope to assist you again soon.

Kind regards,
Mindy

Rated 5 out of 5 stars

Great !

Top ! Daniele assisted me from the sale to the stadium, especially as to the modalities of the stadium (tardini card)

December 29, 2025
Ticombo logo

Reply from Ticombo

Thank you so much for your great feedback! We’re happy to hear we were able to support you throughout the entire process and assist with the stadium requirements.

Kind regards,
Mindy

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look