Ticombo Reviews 3,018

TrustScore 4.5 out of 5

4.6

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the excellent service and stress-free user experience, noting the ease of navigating the website and the timely delivery of tickets. Many people found the process simple and straightforward, appreciating the clear communication and the reliability of securing tickets for various events. However, some customers also noted issues with their orders, including receiving tickets for different seating tiers than purchased or experiencing problems with ticket validity. A few other people also felt that pricing could be ambiguous, with some hidden costs, and there were occasional reports of technical failures leading to duplicate orders or difficulties accessing tickets.

What people talk about most

Order

Customers had ambiguous experiences with order. Many reviewers reported issues such as receiving fake... See more

Service

Customers consistently note positive experiences with service. Many reviewers praise the reliability and... See more

Website

Consumers find website to be ambiguous. Some reviewers praise the platform as easy to use, smooth, quick, and... See more

User experience

Reviewers highlight positive aspects of user experience. Customers consistently describe the platform as... See more

Price

People report ambiguous experiences with price. Many customers found tickets to be a decent or reasonable... See more

Based on these reviews

Rated 5 out of 5 stars

Everything worked smoothly, but you should be aware of the risks when buying tickets unofficially. After Ticombo‘s response: Sorry for the unclear wording — I didn’t mean Ticombo, but the person bu... See more

Company replied

Rated 5 out of 5 stars

First time I’ve used or even heard of ticombo so I was a little worried that maybe tickets wouldn’t be legitimate and ruin the trip. From first interaction easy to use website and selection of tic... See more

Rated 5 out of 5 stars

Ordered upper tier, received middle tier....Not happy. Despite several early requests for tickets because we were to be away, had to chase them for a responce, we only received tickets the d... See more

Rated 5 out of 5 stars

Bought Newcastle utd tickets. They arrived in my email the day before the match. They were addressed with the names of other people so probably not legit strictly speaking. Got into the match with no... See more


Company details

  1. Event Ticket Seller
  2. Music Store
  3. Online Marketplace
  4. Recreation Center

Written by the company

Ticombo is a true fan2fan marketplace where event goers can buy and sell tickets in a super simple, secure and fully transparent way. We are committed to become the n°1 Community in the Ticket Market when it comes to heart, innovation, transparency and security. Help us to make it happen by leaving your review!

Fair, Transparent & Secure

Written by the company

We are committed to full transparency in Buying and Selling tickets to your favorite event, artist or Team.
Ticombo received the Seal of Excellence from the European Commission in the Open Disruptive Innovation Scheme in 2017.

TicProtect up to 150% Guarantee on certain Events

Guaranteed delivery

Guaranteed delivery
All purchases and sales on Ticombo are covered by our TicProtect Guarantee. Buyers: Delivery on time and as described. Sellers: Easy and fast way to sell your tickets. Details of Buyer and Seller are shared to make the transaction transparent and secure.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
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1-star

Replied to 15% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

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Rated 1 out of 5 stars

I bought 4 tickets for the Ireland v…

I bought 4 tickets for the Ireland v France game and when we approached the ticket stalls 1 out of the 4 worked and they said 3 people had accessed the tickets before us and there was no other way we could get in. We had therefore flown to Paris as Ireland fans and had to watch the game in the pub while one of my friends watched it in the stadium. Was bitterly disappointed as it was my friends birthday present and I am hoping for a refund on my tickets.

February 7, 2026
Rated 5 out of 5 stars

France Ireland rugby Tickets refused at gate but I was recompensed by Ticombo!!

Apparently the France Ireland rugby Tickets I bought from a seller using this site were taken from an Irish rugby club without permission! As I result we were refused entry to the stadium Stadt de France There were at least 4 different groups affected in Block Y at Stadt de France - most of us coming over from Ireland! When I complained to Ticombo they got back to me the next day (Friday) & although I had no physical evidence (take photos of rejected tickets, people) they offered to refund me and not deal with the seller again! The payment came through within 3 working days therefore I’m changing my review to 5 stars because of the prompt response & pleasant attitude of the person I was dealing with. Thank you Red! Yvonne

February 5, 2026
Unprompted review
Rated 1 out of 5 stars

While Ticombo operates as a legitimate…

While Ticombo operates as a legitimate platform and follows its stated procedures, my experience highlighted internal inconsistencies that affected trust. Certain associations and internal decisions raised ethical concerns that, in my opinion, merit stronger oversight. These issues do not negate the operational work of the team, but they do impact overall confidence.

February 1, 2026
Unprompted review
Rated 1 out of 5 stars

So many scammers here

So many scammers here. I bought tickets here. The seller said my tickets have been delivered to my email. But I received nothing. I contacted the customer support, but they could not help me contact the seller or check my tickets.

January 31, 2026
Rated 5 out of 5 stars

Perfect

A very reliable website that put me in touch with a very trustworthy seller. I received my ticket 48 hours before the match, everything went very smoothly, and I thank Ticombo and the seller.

January 23, 2026
Rated 5 out of 5 stars

Nice service

Nice service. Honest, fast, recommend

January 26, 2026
Ticombo logo

Reply from Ticombo

Hello Anton,
Thanks for sharing your experience!
Best, Red. BRM

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