TicTacArea.com Reviews 1,601

TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 73 reviews, reviewers had a great experience with this company. Customers consistently praise the genuine quality of the products, particularly watches, and appreciate the excellent service received. Many people highlight the helpfulness and professionalism of the staff, noting clear communication and support throughout the ordering process. Reviewers are generally very satisfied with their purchases and the overall shopping experience. However, some people were dissatisfied with aspects of the delivery and order fulfillment. Issues included problems with order delivery, receiving incorrect items, unexpected import fees, and significantly delayed shipping times, even when express delivery was paid for. Some customers also mentioned a lack of after-sales service when problems arose.

What people talk about most

Product

Clients share positive opinions on product quality and authenticity. Many reviewers are pleased with their... See more

Delivery service

Consumers find delivery service to be ambiguous. While some reviewers praise fast delivery, with items... See more

Service

Customers consistently note positive experiences with service. Many reviewers praise the quick, respectful,... See more

Order

People report ambiguous experiences with order. Many customers express frustration with orders not being... See more

Quality

Reviewers highlight positive aspects of quality. Many customers are pleased with the genuine and beautiful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I bought a bracelet from tictac which I'm really pleased with. It didn't take long at all to be delivered and tictac use Royal Mail which is good. ( I've never encountered a problem with Royal Mail )... See more

Company replied

Rated 5 out of 5 stars

Imported LIMITED EDITION ORIENT WATCH to India. This was my first experience with Tictacarea and it went smooth as expected, received genuine product as well as in good condition. Also to mention they... See more

Company replied

Rated 5 out of 5 stars

Tictacarea.com is definitely legit so kindly ignore those one-star reviews. I am from Singapore and bought my first Casio G-Shock from Tictacarea.com. Price wise its competitive and I could get ho... See more

Company replied

Rated 5 out of 5 stars

Shipping was prompt given that it was shipped overseas and came by a reliable service. Price was unmatched. The watch arrived in pristine condtion...obviously brand new. Packaging was impeccable. I h... See more

Company replied


Company details

  1. Watch Store
  2. Gift Shop
  3. Jewelry Store
  4. Watch Repair Service

Written by the company

🌟 Welcome to TicTacArea.com: The Epitome of Authentic Luxury in Online Shopping for Watches, Jewelry, and Designer Sunglasses! 🌟 Step into the realm of TicTacArea.com, where a legacy of over 30 years in fine jewelry and watchmaking intersects with the digital shopping revolution. As an esteemed branch of Perla Azabache SL, our online presence has been sculpting exquisite luxury shopping experiences for more than 25 years, delivering unparalleled elegance and quality across the globe. 🔹 Exclusive Range of Authentic Brands - We are proud to be official distributors of a wide array of prestigious brands. Our catalog features genuine watches and jewelry from Michael Kors, Fossil, Armani Exchange, Emporio Armani, Orient, Lladro, Hugo Boss, Tommy Hilfiger, Olivia Burton, Casio, Lacoste, Cluse, Swatch, Diesel, Philippe Plein, Versace, Orient Star, Doodle, Movado, MVMT, and Bering. In addition, we offer an extensive collection of designer sunglasses from leading names like Ray-Ban, Oakley, Gucci, Prada, Versace, Tom Ford, Dolce & Gabbana, Burberry, Saint Laurent, Fendi, Persol, Valentino, Maui Jim, Serengeti, Bvlgari, Michael Kors, Giorgio Armani, Balenciaga, Salvatore Ferragamo, and Marc Jacobs. Every product we sell is 100% original, ensuring you receive nothing but authenticity and excellence. 🔹 Unmatched Customer Assistance - At TicTacArea.com, customer satisfaction is paramount. As official distributors, we offer significant advantages in customer support. Each purchase comes with a valid warranty, and our customers have direct access to official brand services for any assistance or queries. This ensures not only the authenticity of your purchase but also a seamless after-sales experience. 🔹 A Personalized Online Shopping Journey - We strive to replicate the bespoke service of our physical stores in the digital space. Our expert team is readily available via email, phone, or live chat, offering personalized guidance through our diverse selections. We are dedicated to making your online shopping experience as intimate and fulfilling as an in-store visit. 🔹 Building Trust and Long-Lasting Relationships - At TicTacArea.com, we're not just about selling luxury items; we're about forging enduring relationships with our clients. We're a community for aficionados of exquisite craftsmanship and style, where every purchase is a step into a world of refined elegance. 🔹 Your Trust, Our Commitment - We understand the importance of trust in online luxury shopping. That's why we provide worldwide warranties, secure payment options, and a steadfast commitment to quality. Our customer-focused policies are designed to offer you peace of mind, reinforcing our position as your reliable partner in luxury. 🌟 TicTacArea.com is more than just a destination; it's an experience of timeless sophistication. With every tick, we promise authenticity, quality, and a touch of luxury. Visit us at TicTacArea.com and embark on a journey where every moment is an opportunity to experience elegance and style at its finest. 🌟⌚🕶️🛍️ 🌟 Bienvenue sur TicTacArea.com : L'apogée du luxe authentique dans le shopping en ligne pour montres, bijoux et lunettes de soleil de créateurs ! 🌟 Plongez dans l'univers de TicTacArea.com, où un héritage de plus de 30 ans dans la joaillerie fine et l'horlogerie se croise avec la révolution du shopping numérique. En tant que branche estimée de Perla Azabache SL, notre présence en ligne façonne des expériences de shopping de luxe exquises depuis plus de 25 ans, livrant une élégance et une qualité inégalées à travers le monde. 🔹 Gamme exclusive de marques authentiques - Nous sommes fiers d'être distributeurs officiels d'une vaste gamme de marques prestigieuses. Notre catalogue propose des montres et des bijoux authentiques de Michael Kors, Fossil, Armani Exchange, Emporio Armani, Orient, Lladro, Hugo Boss, Tommy Hilfiger, Olivia Burton, Casio, Lacoste, Cluse, Swatch, Diesel, Philippe Plein, Versace, Orient Star, Doodle, Movado, MVMT et Bering. De plus, nous offrons une vaste collection de lunettes de soleil de créateurs de grands noms tels que Ray-Ban, Oakley, Gucci, Prada, Versace, Tom Ford, Dolce & Gabbana, Burberry, Saint Laurent, Fendi, Persol, Valentino, Maui Jim, Serengeti, Bvlgari, Michael Kors, Giorgio Armani, Balenciaga, Salvatore Ferragamo et Marc Jacobs. Chaque produit que nous vendons est 100 % original, vous garantissant authenticité et excellence. 🔹 Assistance clientèle inégalée - Chez TicTacArea.com, la satisfaction du client est primordiale. En tant que distributeurs officiels, nous offrons des avantages significatifs en matière de support client. Chaque achat est accompagné d'une garantie valide, et nos clients ont un accès direct aux services officiels de la marque pour toute assistance ou question. Ceci assure non seulement l'authenticité de votre achat, mais aussi une expérience après-vente fluide. 🔹 Un parcours d'achat en ligne personnalisé - Nous nous efforçons de reproduire le service sur mesure de nos magasins physiques dans l'espace numérique. Notre équipe d'experts est facilement accessible par email, téléphone ou chat en direct, offrant des conseils personnalisés à travers nos sélections diversifiées. Nous nous engageons à rendre votre expérience d'achat en ligne aussi intime et satisfaisante qu'une visite en magasin. 🔹 Construire la confiance et des relations durables - Chez TicTacArea.com, nous ne vendons pas seulement des articles de luxe ; nous forgeons des relations durables avec nos clients. Nous sommes une communauté pour les aficionados de l'artisanat exquis et du style, où chaque achat est un pas dans un monde d'élégance raffinée. 🔹 Votre confiance, notre engagement - Nous comprenons l'importance de la confiance dans le shopping de luxe en ligne. C'est pourquoi nous proposons des garanties mondiales, des options de paiement sécurisées et un engagement ferme envers la qualité. Nos politiques centrées sur le client sont conçues pour vous offrir la tranquillité d'esprit, renforçant notre position en tant que partenaire fiable dans le luxe. 🌟 TicTacArea.com est bien plus qu'une destination ; c'est une expérience de sophistication intemporelle. À chaque tic-tac, nous promettons authenticité, qualité et une touche de luxe. Visitez-nous sur TicTacArea.com et embarquez dans un voyage où chaque moment est une opportunité de vivre l'élégance et le style à leur meilleur. 🌟⌚🕶️🛍️ 🌟 Bienvenidos a TicTacArea.com: El Epítome del Lujo Auténtico en Compras en Línea de Relojes, Joyas y Gafas de Sol de Diseñador! 🌟 Adéntrese en el mundo de TicTacArea.com, donde más de 30 años de herencia en joyería fina y relojería se cruzan con la revolución del comercio electrónico. Como parte integral de Perla Azabache SL, nuestra presencia en línea ha estado esculpiendo experiencias de compras de lujo exquisitas durante más de 25 años, entregando una elegancia y calidad sin igual a clientes en todo el mundo. 🔹 Gama Exclusiva de Marcas Auténticas - Nos enorgullece ser distribuidores oficiales de una amplia gama de marcas prestigiosas. Nuestro catálogo presenta relojes y joyas genuinas de Michael Kors, Fossil, Armani Exchange, Emporio Armani, Orient, Lladro, Hugo Boss, Tommy Hilfiger, Olivia Burton, Casio, Lacoste, Cluse, Swatch, Diesel, Philippe Plein, Versace, Orient Star, Doodle, Movado, MVMT y Bering. Además, ofrecemos una extensa colección de gafas de sol de diseñador de nombres líderes como Ray-Ban, Oakley, Gucci, Prada, Versace, Tom Ford, Dolce & Gabbana, Burberry, Saint Laurent, Fendi, Persol, Valentino, Maui Jim, Serengeti, Bvlgari, Michael Kors, Giorgio Armani, Balenciaga, Salvatore Ferragamo y Marc Jacobs. Cada producto que vendemos es 100% original, asegurándole autenticidad y excelencia. 🔹 Asistencia al Cliente Sin Par - En TicTacArea.com, la satisfacción del cliente es de suma importancia. Como distribuidores oficiales, ofrecemos ventajas significativas en soporte al cliente. Cada compra viene con una garantía válida, y nuestros clientes tienen acceso directo a los servicios oficiales de la marca para cualquier asistencia o consulta. Esto asegura no solo la autenticidad de su compra, sino también una experiencia fluida de posventa. 🔹 Una Experiencia de Compra en Línea Personalizada - Nos esforzamos por replicar el servicio personalizado de nuestras tiendas físicas en el espacio digital. Nuestro equipo de expertos está disponible a través de correo electrónico, teléfono o chat en vivo, ofreciendo orientación personalizada a través de nuestras selecciones variadas. Estamos dedicados a hacer que su experiencia de compra en línea sea tan íntima y satisfactoria como una visita en la tienda. 🔹 Construyendo Confianza y Relaciones Duraderas - En TicTacArea.com, no solo vendemos artículos de lujo; forjamos relaciones duraderas con nuestros clientes. Somos una comunidad para aquellos que aprecian la exquisita artesanía y el estilo, donde cada compra es un paso en un mundo de elegancia refinada. 🔹 Su Confianza, Nuestro Compromiso - Entendemos la importancia de la confianza en las compras de lujo en línea. Por eso ofrecemos garantías mundiales, opciones de pago seguras y un compromiso firme con la calidad. Nuestras políticas centradas en el cliente están diseñadas para ofrecerle tranquilidad, reforzando nuestra posición como su socio confiable en el lujo. 🌟 TicTacArea.com es más que un destino; es una experiencia de sofisticación atemporal. Con cada tic-tac, prometemos autenticidad, calidad y un toque de lujo. Visítenos en TicTacArea.com y embarque en un viaje donde cada momento es una oportunidad para experimentar la elegancia y el estilo en su máxima expresión. 🌟⌚🕶️🛍️


Contact info

4.2

Great

TrustScore 4 out of 5

2K reviews

5-star
4-star
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1-star

Replied to 84% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

TicTacArea were very professional…

TicTacArea were very professional helpful always sending Emails to keep me aware of when to expect my delivery. Also the product that was delivered was of the best quality. Would definitely use them again.

February 5, 2026
Unprompted review
TicTacArea.com logo

Reply from TicTacArea.com

Hi David,

Thank you very much for taking the time to leave such a thoughtful review. I am genuinely glad to read that you felt well informed throughout the whole process, because for us clear and honest communication is a key part of a good online shopping experience. International deliveries can sometimes depend on many factors outside anyone’s control, so we always try to stay one step ahead by sending updates and explaining what to expect and when.

I am also very happy to know that the product met your expectations in terms of quality. At TicTacArea.com we only work with new and authentic items, and we pay close attention to packaging and handling so everything arrives exactly as described. Comments like yours are especially important for us as an online watch store, where trust, reliability and product quality really matter, whether it is a watch, a watch strap or a specific replacement part.

Whenever you feel like shopping with us again, we will be here. If you need help choosing the right model, checking compatibility or simply want some advice before placing an order, just get in touch and we will be happy to help.

Thank you again for trusting TicTacArea.com.

Best regards,

Juan Angel Gomariz

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Rated 5 out of 5 stars

Great price

Great price - way cheaper than other online retailers.
Service, communication and delivery all excellent.
I highly recommend this company

February 5, 2026
Unprompted review
TicTacArea.com logo

Reply from TicTacArea.com

Hi Mr Gilchrist,

Thank you very much for sharing your experience. Reading comments like this honestly makes all the daily effort worthwhile. We know that when someone is shopping online, especially for watches and related accessories, price matters a lot, but it should never come at the expense of service or reliability. That balance is exactly what we try to achieve at TicTacArea.com, so it is great to hear that you noticed it.

We work hard to keep our prices competitive compared to other online retailers, but at the same time we put a lot of care into communication and order handling. Keeping customers informed, answering questions quickly and making sure deliveries are well managed is something we take very seriously, because we know it makes a real difference to the overall experience.

Your recommendation means a lot to us. If you ever decide to shop with us again, whether it is for another watch, a strap or a specific replacement part, we will be here to help and make the process just as smooth.

Thanks again for trusting TicTacArea.com.

Kind regards,

Juan Angel Gomariz

Rated 5 out of 5 stars

very good service and follow up on the…

very good service and follow up on the order. trusted site and invite everyone to purchase from them.

vraiment bon service recu ma montre au Canada vendu de l espagne.

Juan donne un bon service.

January 23, 2026
Unprompted review
TicTacArea.com logo

Reply from TicTacArea.com

Hi Richard,

Thank you so much for your message and for taking the time to share your experience. Reading reviews like yours honestly makes all the work behind the scenes worth it. I am really glad to know that you felt well looked after and that the follow up on your order met your expectations. That personal support during the whole process is exactly what we try to offer at TicTacArea.com, especially with international orders like yours from Spain to Canada.

It is great to hear that your watch arrived safely and that everything went smoothly. Buying a watch online from another country can sometimes feel uncertain, so knowing that you see us as a trusted site means a lot. We work hard to make sure every customer receives an original watch, properly packed, with clear tracking and real customer service behind the screen, not just an automated system.

Your recommendation to other buyers is the best compliment we could receive. Our goal has always been to offer a reliable online watch store where people can purchase authentic watches at good prices, with professional service and careful order handling from start to finish. Whether it is Canada, Europe or anywhere else, we treat every order with the same attention.

Thank you again, Richard, for your trust and your kind words. I will be here whenever you need advice on another watch or anything related to your order.

Juan Angel Gomariz
TicTacArea.com

Rated 5 out of 5 stars

I was so pleased

I was so pleased. I had this bracelet on my wrist for 2 years and gutted when it broke, but so very happy when I did an intert search and found this company with the same bracelet. They're really helpful and can 100% recommend them

January 21, 2026
Unprompted review
TicTacArea.com logo

Reply from TicTacArea.com

Hi Bev,

Your review truly made my day. I can completely imagine how frustrating it must have felt to have a bracelet you loved and wore for two years suddenly break. Pieces like that are not just accessories, they become part of your everyday life, so being able to find the exact same bracelet again is a special kind of relief. I am really glad your search led you to us.

One of the things we focus on at TicTacArea.com is keeping a wide range of original jewelry and watches available, including models that are not always easy to find locally. Many customers come to us after searching online for a specific bracelet or watch they already know and love, and it is always great when we can help them reconnect with a piece that means something to them.

Thank you as well for mentioning that we were helpful. Proper customer service, clear communication and careful handling of every order are just as important to us as offering authentic products at good prices. When someone takes the time to recommend us with such confidence, it really means a lot, because trust is everything when buying jewelry online.

Bev, I truly appreciate your kind words and your trust in our store. If you ever need help finding another bracelet, a gift, or even a specific watch model, I will be more than happy to assist you again.

Juan Angel Gomariz
TicTacArea.com

Rated 5 out of 5 stars

I highly recommend this site, you can order with complete confidence.

The service is always excellent. I've placed numerous orders on this site and have never had any problems.
The prices are great, and the team always responds very quickly to questions.

I highly recommend this site, you can order with complete confidence.

Many thanks.

Best regards from Switzerland

January 14, 2026
Unprompted review
TicTacArea.com logo

Reply from TicTacArea.com

Hi Cyril,

Thank you so much for this review. Reading messages like yours is honestly one of the best parts of our day, because it means we’re doing exactly what we aim for at TicTacArea.com: making online shopping feel simple, safe and genuinely pleasant.

What I appreciate the most is that your comment comes from real experience. You’ve placed several orders with us over time, and that kind of long term trust means everything. Anyone can have one good transaction, but consistency is what really matters. Knowing that you’ve ordered multiple times from Switzerland and everything has always gone smoothly tells future customers far more than any marketing text ever could.

We work hard on three things that you mentioned perfectly

Reliable service with no unpleasant surprises
Great prices without compromising authenticity or quality
Fast, human support whenever a question pops up

That last point is very important to us. When you contact a shop, you don’t want automated replies or vague messages. You just want a clear answer from someone who actually understands the product, the shipping process and your order. We try to respond quickly because we know that when you’re buying something special, especially watches, waiting for answers is frustrating.

Also, thank you for recommending us so openly. Reviews like yours help people feel confident ordering online internationally, and that’s exactly what we want: customers in Switzerland (and everywhere else) knowing they can order from TicTacArea.com with complete confidence.

Many thanks again, Cyril. It’s a real pleasure having you as a returning customer, and whenever you need your next watch, a gift, or simply advice before choosing, just write to us. We’ll be here.

Best regards,
Juan Ángel Gomariz
TicTacArea.com

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Rated 5 out of 5 stars

Great product

Great product, genuine leather, some pieces better than original. Takes a bit of time to get here in Canada but hey, it comes from oversea.

January 12, 2026
Unprompted review
TicTacArea.com logo

Reply from TicTacArea.com

Hi Michel,

Thank you so much for leaving this review. I’m genuinely happy to hear you’re pleased with the strap and that the leather quality impressed you.

Just to add a little important detail for anyone reading this: the watch straps we sell at TicTacArea.com are original, factory-made straps, sourced directly through the official supply chain. So what you’re feeling in hand, the leather, the finishing, the stitching, the overall fit, is exactly the quality the brand intended. In fact, many customers tell us the same thing you did: once it arrives and they install it, it feels even better than expected, sometimes even better than the worn strap they were replacing, simply because it’s brand new and perfectly shaped.

And yes, Canada is definitely not around the corner. International shipping always involves a bit of patience because the parcel has to cross borders, go through local processing, and sometimes customs takes its sweet time. We always dispatch quickly from our side, pack everything carefully, and provide tracking, but once it enters the international postal network, delivery times can vary a little. So I really appreciate your understanding on that point.

Thanks again, Michel, for your trust and for sharing your experience. Reviews like yours help other customers in Canada and worldwide feel confident ordering original watch straps online from TicTacArea.com. If you ever need help choosing the right strap size, lug width, buckle type, or finding the perfect match for your watch model, just reach out. We’ll be here.

Juan Angel Gomariz

Rated 5 out of 5 stars

The best service ever - TicTacArea

TicTacArea sales representatives in particular Juan was more than tremendously helpful, he made me feel like I’m the only person that matters to him right now. Feeling that you don’t find in many places these days. Because of his approach to the little problem which is the distance of where I am located and item itself I was looking to purchase I bought 2 of fantastic Lladro art sculptures.
Outstanding service is not enough if I say just that. Tremendous in every aspect of customer service, knowledge and understanding of my needs. Time difference was not an issue for Juan to make me informed of everything that was going on and resolution to little oopses that do happen in life. I’m extremely satisfied and can’t thank him enough for the effort and care he showed to a just an ordinary customer like I am. I will more that for sure return to purchase more items from TicTacArea from Juan. Just because of the services like he provided to me. I highly recommend for everyone who knows or those that would like to experience phenomenal customer service.

December 29, 2025
Unprompted review
TicTacArea.com logo

Reply from TicTacArea.com

Eli,
I’ve read your words a few times, slowly, because they’re the kind you don’t want to “skim and reply” to. Thank you for taking the time to write such a detailed review, and for trusting TicTacArea with not one but two Lladró art sculptures.
When someone chooses handmade porcelain that’s meant to be kept for years, displayed with pride, and maybe even passed down, I take that personally in the best possible way.

You mentioned something that really matters to me: feeling like you were the only person that mattered at that moment.
That’s exactly how it should feel when you’re buying something special online, especially when there’s distance involved and time zones trying to be “helpful” in the most inconvenient way.
The internet makes it easy to order, but it can also make things feel cold and automatic.
I never want TicTacArea to feel like that. A real person should be on the other side, reading properly, listening properly, and doing the small things that turn a purchase into a good experience.

And yes, you’re right about the little oopses. They happen in life, and they can happen in ecommerce too, even when you’re careful.
The important part is what happens next.
For us, that means clear updates, no vague answers, no disappearing for two days, no copy and paste replies.
Just honest communication and solutions that respect your time, your money, and your excitement about the piece you’re waiting for. If time difference wasn’t an issue, it’s because I’d rather answer you when you need it than let you sit there wondering what’s going on.

I also want to say something about what you bought, because it deserves it.
Lladró porcelain sculptures are not “just products”. They’re art. They have presence. Photos never fully capture the way the glazing, the tones, and the finishing look in real light. When someone chooses two pieces, it tells me you weren’t just shopping, you were curating. And being part of that decision, helping you choose, confirming details, and making sure everything is right from Spain to where you are, is honestly one of the most satisfying parts of my work.

At TicTacArea.com we’ve been selling watches, jewellery, and collectible gifts online for a long time, and we’ve learned that fast shipping and a good price are only part of the story. The rest is service you can feel.
Real product knowledge. Knowing how international shipping actually behaves. Understanding what a customer is really asking when they say, “I just want to be sure”.
And doing it properly, especially for premium gifts and collectible porcelain like Lladró.

Eli, thank you again for your trust, for your patience when needed, and for making my day with this review. And please don’t call yourself an “ordinary customer”.
Anyone who values beautiful things, asks smart questions, and cares about doing it right is exactly the kind of person we love helping.
I’ll be here whenever you feel like adding another Lladró piece to your collection, or if you ever need guidance with a gift idea, a limited edition, or even just a quick opinion before you decide.

Warm regards,
Juan Angel Gomariz
TicTacArea.com Customer Service Team

Rated 1 out of 5 stars

This company is a Scam

This company is a Scam. I placed an order 12/14 and choose express shipping which stated per website 48-96hrs. I received a tracking number through DHL immediately 12/15. When I went to track all it showed was the shipment info received. 12/19 I checked again and there had been no change so I submitted a email to info@tictacarea. I didn’t receive a response back until 12/22 which the owner im assuming stated that he didn’t know what happened and that it was shipped to allow 48 hours for them to investigate. 48 hours would’ve been 12/24, still no response. On 12/26 I sent another email as I still didn’t get an update on this order. After researching I noticed that all the low star reviews are actually real and the others are fake so I went ahead and disputed the charge with my bank & low and behold Chase told me that they have had several complaints with this vendor. Later in the day on 12/26 the owner sent a email back to the email I had sent earlier in the day before my dispute basically lying about someone stealing the package at the local DHL hub and how the DHL employee had been fired , you should really be ashamed of yourself. I’m sure he’ll respond to this trying to deny my claims likes he’s done on all the other negative reviews

Your response is hilarious and quite frank shows how unprofessional you are. The fact of the matter is I ordered 12/14 and paid express shipment. The order should have been to me 96hours later as your website states which is way before the “Christmas week” you speak of. & yes one of the largest banks in the US stated that they have received multiple disputes from this merchant, since in order for my to file a dispute and get my money back I have to give a explanation which is logged.Me and the customer service rep laughed at your made up excuse of an DHL employee stealing it. Instead of you trying to argue with everyone who has a negative review you need to do better as a business person.

December 14, 2025
Unprompted review
TicTacArea.com logo

Reply from TicTacArea.com

Dear Maronda,

Thank you for your review. At this point, it reads less like a customer experience and more like a seasonal satire, so let’s calmly walk other readers through the facts, with dates, context, and just enough irony to keep things festive.

You placed your order on 12/14.
A DHL express shipment was created on 12/15.
Then came Christmas week, a small detail that seems to have escaped your timeline.

Between 12/22 and 12/26, you expected real-time courier investigations, warehouse scans, customer service updates, and apparently full operational staffing on Christmas Eve, Christmas Day (12/25) and Boxing Day (12/26). Just to be clear for readers: we are a professional company, not a 24/7 holiday labour camp. Neither DHL nor investigation departments operate normally on those dates, something publicly documented and widely known outside of internet reviews.

Now, about the “scam” accusation.

Payments on www.TicTacArea.com are processed via Stripe, one of the largest and most regulated payment platforms in the world. We do not manually charge cards, we do not “hold” funds, and we certainly don’t run secret operations that somehow escape Stripe, DHL, and international regulators simultaneously. The idea is imaginative, but not factual.

Then comes our personal favourite line:

“Chase told me they have had several complaints with this vendor.”

We’re genuinely honoured. Apparently, the largest bank in the United States not only knows TicTacArea.com personally, but also shares internal merchant complaint statistics with individual customers, casually, by name, across all branches. One imagines a Chase employee whispering:
“Please hold, ma’am, let me brief you on that Spanish watch retailer again.”

Banks do not disclose that information. Ever. This statement is simply untrue, and readers are free to judge the credibility of the rest accordingly.

Now, let’s move to the grand finale, because this is where the irony really earns its paycheck.

The shipment was prepared and scheduled on Friday.
Today is Monday.
At your request, we stopped the shipment immediately.
And, brace yourselve, we issued a full refund of €102.43.

Yes. €102.43.
A staggering fortune. Clearly enough to justify “throwing away” over 30 years of business, thousands of international shipments, partnerships with DHL and Stripe, and more than 1,500 real customer reviews worldwide. One can only marvel at how fragile global commerce apparently is.

For clarity to future readers:
• Over 30 years of experience
• Worldwide shipping, every week of the year
• Only new, original products
• Transparent shipping & return policies clearly stated on www.TicTacArea.com

• More than 1,500 genuine reviews built over decades

Scam companies don’t refund immediately.
They don’t stop shipments on request.
They don’t survive three decades.
And they certainly don’t answer accusations line by line, with dates and receipts.

And now, the promised elegant “zasca”:

Trustpilot is a place for sharing experiences, not a stage for holiday impatience, fictional bank conversations, or personal frustration dressed up as fraud. Attempts to discredit us will always receive the same response: facts, transparency, and a little well-earned irony.

Kind regards,
TicTacArea.com
Thirty years strong , still standing after the great €102.43 catastrophe.

Rated 5 out of 5 stars

Worry free shopping …

Doing business over such a distance with a company that I had no experience of, is often a bit worrying. The people at tic-tac-Area kept me informed and were quick to respond to my questions. They were really friendly and helpful and delivered on time and I am really happy with my product.

December 16, 2025
Unprompted review
TicTacArea.com logo

Reply from TicTacArea.com

Hello,

Thank you very much for sharing such a thoughtful review. We truly appreciate you taking the time to explain how the experience felt from your side, because buying from a company abroad for the first time can understandably raise a few doubts.

Knowing that you felt well informed throughout the process and that our responses helped make everything smoother means a great deal to us. At TicTacArea.com we believe that clear communication and being available when questions arise are just as important as the product itself. When customers are thousands of kilometers away, trust is built one message at a time.

We are also very glad to read that everything arrived on time and that you are happy with your purchase. Behind every shipment there is a lot of care put into making sure the product is exactly as described, new, original and properly prepared for international delivery. After more than 30 years working in watches and jewellery and shipping worldwide, we have learned that peace of mind is often the most valuable part of the shopping experience.

Thank you again for placing your trust in us and for your kind words. It was a real pleasure assisting you, and we would be delighted to help you again whenever you need.

Warm regards,
Juan Angel Gomariz
TicTacArea.com

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Rated 1 out of 5 stars

Did not receive full order

I ordered 2 Casio watches and only received one. I contacted them, provided photos of all the contents in the package and they stopped responding. I would be wary of this seller. Their products seem legit but all is well if they send the correct order.

December 8, 2025
Unprompted review
TicTacArea.com logo

Reply from TicTacArea.com

Hello Tim,

Thank you for taking the time to leave a review. Reviews are always useful, especially when they help clarify facts for future customers. This one gives us a good opportunity to do exactly that.

First, the basics. We have carefully checked our records and there is no order in our system under this name, nor any documented case matching the situation you describe. At TicTacArea.com every order is logged, weighed, packed, photographed when necessary and traceable. When a customer contacts us by email, chat or phone with a real order number, there is always a record. Silence is not our style, and disappearing from a conversation would be a very strange business model after more than 30 years in the watch and jewellery sector.

Second, a small but important detail for readers. Trustpilot is not a customer service desk. It is not faster than contacting us, and it certainly does not replace sending an email with an order reference. Writing a public review without first using the proper channels does not speed things up. It usually means the opposite. If someone genuinely wants a solution, contacting the seller directly is still the most effective and sensible approach, even in 2025.

For context, TicTacArea.com has been shipping new and original Casio watches and other brands worldwide for decades. We send thousands of international orders every year, with clear shipping policies, clear return policies and more than 1500 real reviews from customers who actually bought from us. When a real issue exists, we investigate it using facts, not assumptions. Package weights, contents, logistics data and timelines are checked carefully. That is how problems are solved.

Our policies are publicly available on [www.TicTacArea.com](http://www.TicTacArea.com), written in plain language and applied with common sense. We do not improvise them after the fact, and we do not selectively apply them depending on where a comment is posted.

So, if there is a real order, we invite you to contact us directly through the official channels, using the email address and order number linked to the purchase. We will be happy to review it, as we always do. If not, then this review serves mainly as a reminder to other readers that facts matter, context matters, and that Trustpilot is not the right place for personal frustration or shortcuts.

We will always respond to attempts to discredit our work in the same way we have for over three decades: calmly, transparently, with data on the table and, when appropriate, with a touch of irony.

Juan Angel Gomariz
TicTacArea.com

Rated 5 out of 5 stars

Absolutely outstanding experience

Absolutely outstanding experience! Customer service was equally impressive: responsive, professional, and genuinely committed to satisfaction. I’m beyond pleased with my purchase and will definitely be returning for future timepieces. Highly recommended!

December 11, 2025
Unprompted review
TicTacArea.com logo

Reply from TicTacArea.com

Hi Pav,

Thank you for taking the time to write this. Reading “absolutely outstanding experience” (twice!) genuinely made my day, because it tells me we’re doing the two things that matter most at TicTacArea.com: taking care of the product, and taking care of the person buying it.

We try to keep customer service simple and human. Fast replies, clear answers, and real help from start to finish, whether it’s choosing the right watch, confirming stock, updating tracking, or making sure everything arrives exactly as expected. Online shopping should feel reassuring, not stressful, and I’m really happy you felt that commitment to satisfaction.

I’m also thrilled you’re beyond pleased with your purchase. We’re passionate about timepieces, and we love matching people with the right watch for their style and daily life, not just “selling a product”. If you ever want suggestions for your next watch, a different strap option, or a gift idea, just message us and we’ll happily help you pick something that fits perfectly.

Thanks again for recommending us, and for trusting TicTacArea.com for your watch purchase. We’ll be here whenever you’re ready for the next one.

Juan Angel Gomariz
Customer Service
TicTacArea.com

Rated 5 out of 5 stars

Exceptional buyer's experience

Exceptional buyer's experience, huge and different option of watches, REASONABLE-BELOW MARKET RELATED PRICES, SAFE AND SECURE PAYMENTS - TRANSACTION, QUICK DELIVERY WITH A TRACKING NUMBER

December 4, 2025
Unprompted review
TicTacArea.com logo

Reply from TicTacArea.com

Dear Deratech,

Thank you sincerely for taking the time to share your experience with us. Reading a review like yours really makes the long days at TicTacArea.com worthwhile.

I am very happy to hear that you enjoyed the whole process, from browsing our wide range of watches to receiving your order with a tracking number. We put a lot of effort into offering a large and varied selection of watches in our online watch shop while keeping our prices competitive and often below the usual market level, so it is great to see that this is exactly what you noticed.

Your comment about safe and secure payments is especially important to us. We know that buying watches online requires trust, which is why we work only with official brands and offer secure payment methods, along with careful order handling and international shipping with tracking. When a customer says clearly that the transaction felt safe and straightforward, that tells us we are on the right path.

Thank you as well for highlighting the quick delivery. We are always trying to improve our logistics so that orders from TicTacArea.com reach our customers as fast and as smoothly as possible, whether they are in Europe or on the other side of the world. Seeing that your watch arrived quickly and that you were able to follow the tracking without issues is exactly the experience we want every customer to have.

Reviews like yours help other watch enthusiasts feel more confident when they discover TicTacArea.com for the first time. They also help us grow and keep investing in better service, more models and an even better buying experience.

If you ever need anything else, information about a specific model or help choosing your next watch, you are very welcome to contact me directly through TicTacArea.com. It will be a pleasure to assist you again.

Thank you once more for your trust and for choosing TicTacArea.com for your purchase.

Best regards,
Juan Angel Gomariz
TicTacArea.com

Rated 5 out of 5 stars

Top-class support

I believed that I had been sent the wrong watch and raised a query to which I got a polite, comprehensive same-day response. In fact I had misjudged the situation as I had expected the watch dial to be a lighter blue than it actually was, which was my mistake. I was therefore happy to keep the watch and I can only commend the exemplary support demonstrated by this company. I wish more companies could be like them!

November 27, 2025
Unprompted review
TicTacArea.com logo

Reply from TicTacArea.com

Thank you so much, Phil. This is Juan Angel Gomariz writing, and it truly made my day to read your words. I’m glad we could clear up the doubt about the watch so quickly. These things happen to all of us, and I’m pleased that everything turned out just right in the end.

At TicTacArea.com we put a lot of care into giving real support, the kind that feels human and attentive, especially when it comes to watches and fine pieces that customers choose with such excitement. Knowing that our same day reply helped you enjoy your watch with confidence means a lot.

Your comment is the kind of feedback that reminds us why we’ve spent so many years working to offer trusted service in the world of watches, jewelry and collectable lines. Reviews like yours help other customers discover TicTacArea.com when they search for a reliable place to buy a new watch online, so thank you for taking the time to share your experience.

If you ever need anything else, whether it’s advice on a new model or details about any item on TicTacArea.com, I’ll be here and happy to help.

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Rated 5 out of 5 stars

Great service

The bespoke watch strap was safely received and fits perfectly.
Great service and great communication throughout the process.

November 23, 2025
Unprompted review
TicTacArea.com logo

Reply from TicTacArea.com

Hi Carter Family,

What a pleasure to read your review ,it honestly made our day! Knowing that your bespoke watch strap reached you safely and fits perfectly is exactly the kind of news that keeps our whole TicTacArea.com team smiling from ear to ear.

We put a lot of love into every order, from sourcing original pieces to packing and shipping worldwide, so hearing that our communication and service stood out to you means a lot. Thank you for trusting TicTacArea.com, your go-to place for genuine watch straps, accessories and authorised-brand products.

If you ever need help finding another strap, a rare model, or anything special for your collection, you know where to find us, always happy to help and always shipping worldwide with the same care.

Thanks again for choosing us!

Warm regards from Spain,
The TicTacArea.com Team

Rated 5 out of 5 stars

👌🏽👌🏽👌🏽👌🏽

The watch came quickly, was competitively priced and nicely packaged.

Nothing to complain, would recommend to friends and family.

November 19, 2025
Unprompted review
TicTacArea.com logo

Reply from TicTacArea.com

Hello Fahad,

Thank you so much for taking the time to share your experience. It is great to hear that your watch arrived quickly, at a good price and nicely packaged. Knowing that everything met your expectations means a lot to us because we put real care into every order.

Your recommendation to friends and family is something we truly value since it shows the trust you placed in us. If you ever need help choosing another piece or have any questions about our models or shipping, I will be here to assist you with the same level of attention.

Warm regards,
Juan Ángel
TicTacArea.com

Rated 5 out of 5 stars

Easy to order and a good competitive…

Easy to order and a good competitive price keep informed of every step during the delivery stage arrived ahead of predicted time all packed well top outfit

November 11, 2025
Unprompted review
TicTacArea.com logo

Reply from TicTacArea.com

Hi Robert,

Thanks a lot for your kind words. It’s always a great boost to the whole team here at TicTacArea.com to hear that everything went smoothly from start to finish. We do our best to offer not just competitive prices but also a seamless experience, keeping you informed every step of the way and making sure your order arrives safely and quickly, even beating the estimated time when we can.

We pay a lot of attention to how we pack and ship each item, especially when dealing with watches and delicate Lladro pieces, so knowing it all arrived in perfect condition really makes our day.

It’s a pleasure having customers like you who appreciate the work behind the scenes. Hope to see you again soon on TicTacArea.com, your go-to place for fine timepieces and collectibles, shipped worldwide with care and dedication.

Best regards from Spain,

Juan Ángel Gomariz
Customer Service
TicTacArea.com

Rated 5 out of 5 stars

Great service

Great service, fantastic speedy communications. Watch arrived early and as advertised. Really happy with product, service, price etc. Recommend. Will do business again.

November 10, 2025
Unprompted review
TicTacArea.com logo

Reply from TicTacArea.com

Hi Dermot,

Thank you so much for your kind words, really appreciated. It’s fantastic to hear that everything went smoothly and that your new watch made it to you even earlier than expected. We always try to keep our customers in the loop with fast and clear communication, so it's great to know that stood out.

At TicTacArea.com we put a lot of effort into offering original branded watches at unbeatable prices, and hearing that you’re happy with the product, service and overall experience makes it all worth it. We’re absolutely thrilled that you’d recommend us and look forward to helping you again whenever you’re ready to find your next timepiece.

If you ever need anything else, just drop us a line. Thanks again for trusting TicTacArea.com, where watches travel fast and customers come first.

Best Regards.
Juan Angel Gomariz.

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Rated 5 out of 5 stars

Timex Waterbury Pan Am Automatic

I have been looking for a Timex Waterbury Pan Am Automatic that has been out of stock everywhere including the Timex website.
It was £300 pounds on the Timex website when it finally came back in stock but was not discounted - so imagine my surprise in finding the watch here for £216. I was expecting an import fee on the doorstep, but no that was the full price. Watch is perfect and came with the correct box and tags. Very happy with this site - can't recommend them enough.

November 5, 2025
Unprompted review
TicTacArea.com logo

Reply from TicTacArea.com

Hi Ian,

Reading your review truly made my day.
What a great feeling to know that the elusive Timex Waterbury Pan Am Automatic finally found its way to you. And not just that, but at £216 with no hidden import charges or nasty surprises at your doorstep. Just how we like things to be, simple and transparent.

At TicTacArea.com we take pride in finding those rare timepieces, the kind that even the official brand sites can’t keep in stock. We’re thrilled to hear your watch arrived in perfect condition, complete with the correct box and tags, exactly as it should when you treat yourself to something special.

Thanks a lot for taking the time to share your experience. Reviews like yours not only help other watch enthusiasts feel confident shopping with us, but also help us continue to grow as a trusted source for original watches online, always at a fair price and with worldwide shipping you can count on.

Sending you our best from Spain to Lancs. Enjoy every tick and every tock of your new Waterbury Pan Am, and remember, for hard-to-find watches and unbeatable service, www.TicTacArea.com
is always here.

Cheers,
Juan Angel Gomariz

Rated 5 out of 5 stars

Top-Notch Customer Service

I recently ordered a Casio LTP-B165L-5BVEF from them. It was a pleasant experience doing business with them. The shipment arrived in California in about 10 days. Also, their customer service is top-notch. I highly recommend them.

October 28, 2025
Unprompted review
TicTacArea.com logo

Reply from TicTacArea.com

Thank you, Kamrul!:

I’m really glad you’re happy with your Casio LTP-B165L-5BVEF and that everything went smoothly from start to finish. We always do our best to make international shipping fast and reliable, and hearing that it reached California in perfect time is the best reward.

At TicTacArea.com we believe that good service shouldn’t just be about selling watches; it’s about making the whole experience enjoyable, from the first click to the moment you put the watch on your wrist.

Thanks again for your trust and kind words, and I hope your new Casio accompanies you for many years!

Regards
Juan Angel Gomariz

Rated 5 out of 5 stars

I wanted a certain Casio G-Shock…

I wanted a certain Casio G-Shock watches and they had the best price and fast shipping. They're also a pleasure to deal with. Very friendly and helpful employees. I highly recommend that you check what you're looking for there before making your decision to purchase a watch.

October 21, 2025
Unprompted review
TicTacArea.com logo

Reply from TicTacArea.com

Thank you so much, Yusha!

We’re really glad you found exactly the Casio G-Shock you were after and at the right price too. That’s always our goal at TicTacArea.com: to offer genuine watches, great value, and a smooth, friendly shopping experience from start to finish.

It’s wonderful to know that our team made the process easy and enjoyable for you. We believe buying a watch should feel as good as wearing it, and your words truly confirm we’re on the right track.

Enjoy your new G-Shock, and whenever you’re ready for your next one, you know where to find us ; TicTacArea.com, your trusted home for authentic watches worldwide.

Regards
Juan Angel Gomariz

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