Tidalravesports Reviews 259

TrustScore 4 out of 5

4.1

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the quality of the products, particularly the paddleboards, noting their durability and stunning designs. Many people are thrilled with their purchases, highlighting the exceptional value of the overall bundles, which often include numerous useful accessories that other companies typically sell separately. However, some customers have experienced issues with delivery, with orders not arriving as quickly as promised or encountering problems with the delivery process itself. There are also occasional reports of dissatisfaction with customer service, with some individuals finding it difficult to get a response or resolve issues with their orders.

What people talk about most

Product

Consumers generally express high satisfaction with the product, particularly praising the quality and design... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the vibrant designs,... See more

Delivery service

Clients share ambiguous opinions on delivery service. While some customers experienced quick delivery, with... See more

Customer service

Reviewers highlight ambiguous aspects of customer service. Many customers praise the excellent and... See more

Order

Customers had ambiguous experiences with order. While some reviewers praised the quick delivery and easy... See more

Based on these reviews

Rated 4 out of 5 stars

I love the board and everything that comes with it, I had an amazing paddle at the weekend. The only downside was that the paddle itself needs tightening and I didn’t have a screwdriver handy to do so... See more

Rated 4 out of 5 stars

I’m absolutely thrilled with my purchase! The hold-all is good quality and lots of add ons. However, it did state next day delivery but once I’d ordered and paid the delivery was 10 days, sure enough,... See more

Rated 4 out of 5 stars

When my board encountered an issue, the support team was exceptionally accommodating. With the phone lines now open, everything is back to normal and running smoothly!

Company replied

Rated 5 out of 5 stars

Absolutely fantastic I bought Tropica paddle board from Rave, and I must admit - it looks even better than on pictures !! It's eye catching, looks great on my social reels, feels solid and well built... See more


Company details


Contact info

4.1

Great

TrustScore 4 out of 5

259 reviews

5-star
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1-star

Replied to 13% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

The paddle board is ace

The paddle board is ace, can’t wait to get out and use it!! It was delivered so quickly!

March 30, 2026
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Reply from Tidalravesports

Thank you for your feedback

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Rated 5 out of 5 stars

brilliant paddle board

Fantastic company with brilliant paddle boards that are very vibrant and great to use that come with great accessories

April 9, 2025
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Reply from Tidalravesports

Thank you for your review

Rated 5 out of 5 stars

Great products & service

Bought a Tidal Rave SUP a few years back and absolutely love it! Have taken it all over the UK and the design / quality is admired by all.
Recently one of the clips that locks in the fins broke - and so I emailed Tidal Rave to see if I could purchase some more (don't stock on their website)
The customer response was prompt, and within a couple of days they had sent me a fresh set of clips free of charge.
Not only would I recommend Tidal Rave products to anyone, but the customer service is excellent too!

March 16, 2026
Unprompted review
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Reply from Tidalravesports

Thank you George for your feedback, so pleased the team could help

Rated 5 out of 5 stars

Rave review

Processed and delivered really quickly. Good comms throughout and really pleased with the items

February 9, 2026
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Reply from Tidalravesports

We’re pleased everything arrived on time and as expected

Rated 5 out of 5 stars

The best board on the market (IMO)

When I met my partner, he had a Tidal Rave board. I fell in love with the design initially but the actual board is built so well and you cannot fault the amount of extras that come with the board! We take our friends dog out all the time and he loves to sit or lay down on the grip foam and enjoy the view. I have been waiting just over a year for the design/size I wanted to come back into stock which is the only downfall of the brand, but having used other brands in the past, I knew I was happy to wait for this brand to be back in stock. I am thrilled with my new board and I cannot wait to keep using it.

January 19, 2026
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Reply from Tidalravesports

We’re grateful you chose us and took the time to leave a review

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Rated 4 out of 5 stars

When my board encountered an issue

When my board encountered an issue, the support team was exceptionally accommodating. With the phone lines now open, everything is back to normal and running smoothly!

January 16, 2026
Unprompted review
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Reply from Tidalravesports

Thank you for the feedback Ryan. Good to hear the Team resolved your issue

Rated 3 out of 5 stars

Unfortunate

I did not like that it arrived 2 days later than scheduled and then the box was wet and damaged on delivery. The inner box was also damaged.

The product appears to be intact but as this is a present, it is disappointing.

November 27, 2025
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Rated 1 out of 5 stars

Very disappointed with the service and lack of communication

I ordered an ice bath as a Christmas gift and the item was marked as delivered by DX. However, when I got home from work, the parcel was nowhere to be found. I’ve spent the last four days trying to get in touch with the company, but my emails have been ignored and every time I call, I’m left on hold as “number 1 in the queue” for around 40 minutes with no answer.

I’ve now opened a PayPal case in the hope of at least getting my money back. Very disappointed with the service and lack of communication.

November 24, 2025
Rated 2 out of 5 stars

Pitty it’s broke

unfortunately pump broke just shows 1 psi all the time. And the finish on the board is tacky and poorly done, bubbles all over. For £300 I would 100% not recommend. Seems to be flashy with little quality. This was supposed to be a Xmas present. Should of just got the aqua one

November 4, 2025
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Reply from Tidalravesports

Hi Gary, I am sorry to hear that your pump is not working. I have emailed you so that we can find a resolution

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Rated 5 out of 5 stars

Definitely a standout board, Wow!

Not had chance to get out on my new board yet but I know a lot of people who have purchased from TidalRave, so this review is purely based on my purchase and outstanding reviews from fellow paddlers. Item was received and straight out of the box it’s such an impressive board let alone all the accessories that came with it, only issue I had was that the main fin was missing but customer services were straight on it, very apologetic and more than happy to help and the item was received two days later so thank you to the team for a great turnaround. Can’t wait to get it out on the water.

October 7, 2025
Rated 3 out of 5 stars

Waited since August for board website…

Waited since August for board website not really telling you but spoke to someone and said that the will not be in till then so got on Friday 10th Oct blew up Saturday good board but the print writing down the side of the board all cracked and unreadable so shame about this

October 10, 2025
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Reply from Tidalravesports

HI, I am sorry to hear that there is an issue with your board. I have now emailed you so that we can find a resolution

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Rated 5 out of 5 stars

I ordered two boards …

I ordered two boards and it was very easy to do. They were delivered when they said they would be. Although I’ve not used them I have taken them out the box and everything is there and the boards are amazing. Looking forward to using them when the weather is better.

October 7, 2025
Rated 5 out of 5 stars

Amazing boards. Brilliant company

The ease of ordering and the quality of the products is amazing! Some of the best boards we have seen and the designs are stunning and unique. Plus all the extras make it so worthwhile and we will definitely stand out when on the boards! We did have an issue with delivery - which was totally not tidal raves fault - and they sent a replacement board within 24hours. The customer service is absolutely outstanding. I will not let the issues of the delivery company put me off and will be ordering from here again.

October 10, 2025
Unprompted review

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