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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, highlighting the excellent quality and delicious taste of the teas and coffee. Many people appreciate the smooth and rich flavors, with several mentioning specific blends like the Welsh Black Tea and Winter Warmer as favorites. The attractive and unique packaging designs are also frequently noted and enjoyed by consumers. However, some customers also noted that while the Tokyo Blossom tea has a lovely initial flavor, it can leave a strange aftertaste, which some described as medicinal.

What people talk about most

Product

Customers consistently note positive experiences with product. Reviewers frequently praise the delicious... See more

Quality

Reviewers highlight positive aspects of quality. Customers consistently praise the delicious taste of the... See more

Based on these reviews

Rated 5 out of 5 stars

Absolutely gorgeous tea! We ordered the Welsh Black Tea, and the Tokyo Blossom and it’s safe to say we’ve found our new staples! The Tokyo Blossom is so smooth, with just enough cherry fo... See more

Company replied

Rated 5 out of 5 stars

Ordering was easy, tea delivered on time, packaged beautifully and the tea tasted wonderful. I was after a strong tea and was recommended by Tidy Tea to try the Welsh Black. If you like strong flavour... See more

Company replied

Rated 5 out of 5 stars

Met Huw when he came on the What's Your Stori? Podcast (Episode 57 if you want to listen in 😜). Their Welsh Black Tea is now my absolute favourite! Deliciousness every single time. PLUS everything is... See more

Company replied

Rated 5 out of 5 stars

Nice easy shopping experience. This was a return purchase of the winter warmer tea as it is perfect and cosy on a cold evening. Haven’t yet tried the Welsh black tea but looking forward to it.

Company replied


Company details

  1. Tea Manufacturer

Written by the company

Truth be told our family has history of producing awesome drinks – you could say we have be brought up on it! Our Dad and his Dad would deliver milk straight from our own cows around the Lampeter area – the time when milk bottles could be recycled and the delivery van was electric! As farmers we never set out to start our own company. It just seemed the natural progression from our passions; working with the land and with nature – not against it, our passion for sustainable production systems and of course a Tidy cup of tea that gives the farmers a fair price. Little did we know that having an idea was the easy part of the business! We had developed a lush range of tea blends, all Plastic & GMO Free but now came the hard bit…branding, production and all the boring legal stuff oh and not to forget this website. We are proud of what we have developed and hope you will be equally impressed. Be social and joins us on our adventure #WeDoTea


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

37 reviews

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Rated 5 out of 5 stars

Absolutely love these teas and the…

Absolutely love these teas and the coffee bags are amazing. Love all of them but the Tokyo Blossom is beautiful - unlike anything else. So warming and balanced. Just a hint of cherry.. It’s nice to support a Welsh business, my mum had just visited and never enjoys a cup of tea usually but has been converted by the Tidy black tea (alongside a slice of Victoria sponge of course!)

Keep up the good work, I would like to see more of the Earl Grey as it’s always sold out at my local stockists in Llandudno (it’s amazing!)

I also love the design of the packaging, if you did mugs with the illustrations on I’d buy them! So beautiful

April 6, 2026
Unprompted review
Rated 5 out of 5 stars

Beautiful tea

Beautiful tea, I've never had such a lovely earl grey, so floral and luxurious, a real treat. The welshcakes are fab too, warmed up with butter on top and you're in heaven. Just gorgeous.

February 27, 2026
Rated 5 out of 5 stars

Great service

Great service

February 21, 2026
Tidy Tea logo

Reply from Tidy Tea

“Thank you for the 5★. We’re so glad you’re happy with our service - it really means a lot 😊

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Rated 5 out of 5 stars

Great service and delivery

Great service and delivery. Most importantly the tea tastes amazing.

February 8, 2026
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Reply from Tidy Tea

Ah, that’s so lovely to hear - thank you! We’re really glad everything arrived smoothly, and even happier that you’re loving the tea ☕ That’s what it’s all about for us. We really appreciate your support!

Rated 5 out of 5 stars

It was easy to order from the website

It was easy to order from the website. The order was dispatched quickly and arrived quickly! The items were well-packaged and the individual items look attractive. I cannot comment on the quality of the tea as it was purchased as a gift.

February 13, 2026
Tidy Tea logo

Reply from Tidy Tea

Thank you so much - that’s so lovely to hear! We’re delighted everything arrived quickly for you. We hope the gift is truly enjoyed ☕✨ We really appreciate your support.
Team Tidy x

Rated 5 out of 5 stars

Deliciousness every single time

Met Huw when he came on the What's Your Stori? Podcast (Episode 57 if you want to listen in 😜). Their Welsh Black Tea is now my absolute favourite! Deliciousness every single time. PLUS everything is recyclable

January 15, 2026
Tidy Tea logo

Reply from Tidy Tea

Ah this made us smile - thank you! It was such a pleasure chatting on the podcast, and we’re absolutely thrilled that Welsh Black Tea has become your favourite ☕🖤 ‘Deliciousness every single time’ is exactly what we aim for! Thanks so much for your support!

Rated 5 out of 5 stars

Lovely tea

Lovely tea, speedy delivery and well packaged.

January 7, 2026
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Reply from Tidy Tea

Thank you so much for your 5* review! We’re really pleased to hear you had a great experience

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Rated 5 out of 5 stars

Delicious 😋

This tea is lovely and a perfect gift for tea lovers.

December 11, 2025
Tidy Tea logo

Reply from Tidy Tea

Thanks so much for the kind words - we’re glad the tea made a lovely gift!

Rated 5 out of 5 stars

Nice easy shopping experience

Nice easy shopping experience. This was a return purchase of the winter warmer tea as it is perfect and cosy on a cold evening. Haven’t yet tried the Welsh black tea but looking forward to it.

November 29, 2025
Tidy Tea logo

Reply from Tidy Tea

Thanks so much for your kind feedback! We’re glad you enjoyed the Winter Warmer and hope you love the Welsh Black tea too.

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Rated 5 out of 5 stars

Will be ordering again

Will be ordering again, great quality tea and Welsh cakes 🤤

October 28, 2025
Tidy Tea logo

Reply from Tidy Tea

That’s wonderful to hear - thanks for sharing! We’re so pleased you loved the tea and Welsh cakes

Rated 5 out of 5 stars

Really lovely tea

Really lovely tea! Fast delivery! Love the box designs!

October 25, 2025
Tidy Tea logo

Reply from Tidy Tea

What a lovely review - thank you! We’re delighted you enjoyed.

Rated 5 out of 5 stars

Great experience from a small business.

Great experience from a small business.
Ordered two lots of tea and arrived on time and are really good. Recommended ⭐️⭐️⭐️⭐️⭐️

October 15, 2025
Tidy Tea logo

Reply from Tidy Tea

Thanks so much for your kind words and recommendation! We’re really pleased you enjoyed the teas and had a great experience with us.

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Rated 5 out of 5 stars

Absolutely gorgeous tea!

Absolutely gorgeous tea!

We ordered the Welsh Black Tea, and the Tokyo Blossom and it’s safe to say we’ve found our new staples!

The Tokyo Blossom is so smooth, with just enough cherry for flavour, but not to be overpowering.

The Welsh Black Tea embodies everything you would want from a traditional cup of tea!

Not to mention the funky packaging, it’s as if you can read a story relating to each flavour on the box!

Definitely will be repurchasing!

October 25, 2025
Unprompted review
Tidy Tea logo

Reply from Tidy Tea

Thanks for taking the time to share this - what a great review! We’re so pleased you loved both the Tokyo Blossom and the Welsh Black Tea.

Rated 5 out of 5 stars

What a beautiful tea

What a beautiful tea! The packaging alone is beautiful but the flavour of the black tea is gorgeous! I will be ordering again!

October 16, 2025
Tidy Tea logo

Reply from Tidy Tea

Thanks for sharing such kind feedback! We’re so pleased you loved the tea and the packaging, and really appreciate your support.

Rated 5 out of 5 stars

Delicious Black Welsh tea

Delicious Black Welsh tea, fast delivery. Will order again.

October 15, 2025
Tidy Tea logo

Reply from Tidy Tea

We’re so glad to hear this - thanks so much for the great review! We look forward to welcoming you back again soon

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