Ti-GO Bikes Reviews 158

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting their durability and suitability for children. Many appreciate the comfort and effective protection offered, which gives them peace of mind. The delivery service is frequently highlighted as quick and efficient, and the company's customer service is consistently described as excellent and responsive. However, some customers were not happy with the quality of certain products, finding them to be less robust than expected and lacking features typically found in adult versions. A few also mentioned that the shipping costs seemed excessive for the size of the package.

What people talk about most

Product

Customers had positive experiences with product quality and design. Many reviewers highlighted that the... See more

Quality

Reviewers highlight positive aspects of quality. Customers are pleased with the quality of products, noting... See more

Delivery service

Reviewers mention positive feedback about delivery service. Customers appreciate the quick delivery, with... See more

Service

Clients share positive opinions on service, consistently praising the excellent and quick service received.... See more

Based on these reviews

Rated 5 out of 5 stars

Very quick and it does exactly what is advertised. My grandson feels safe and secure in his body armour. He is doing more and more tricks on his scooter and even used the body armour for horse ridin... See more

Company replied

Rated 5 out of 5 stars

Can't recommend Ti-go enough, my son hated the cheap plastic pads on the market and wouldn't wear them, he wanted some like mine so purchased the pads and body armour, he loves it! I feel if he fell o... See more

Company replied

Rated 5 out of 5 stars

Great company. Website is easy to order from, i ordered late on a Wednesday night, needed item by early Saturday morning. Paid for quick delivery. Was delivered Friday morning. Super happy with produc... See more

Company replied

Rated 5 out of 5 stars

Products dispatched immediately and this was my second purchase, both time despatched on the same day I placed the order. Quality of the product is very good, these are designed for little rippers,... See more

Company replied


Company details

  1. Sportswear Store
  2. Bicycle Store

Written by the company

Riding, Scooting and skating, Ti-GO Bikes gives young children the opportunity to ride and gain confidence with our range of clothing and tech. From Bikes to pads we have your rider covered with our built in technologies to maximise performance and comfort. A family run, passionate and exciting brand who aim to keep riding riding earlier, safer and more awesome!


Contact info

4.8

Excellent

TrustScore 5 out of 5

158 reviews

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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Excellent service

Excellent service , great people and top stuff

November 24, 2023
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Reply from Ti-GO Bikes

Thank you for this awesome review, Filip! We are happy to hear that you received 5 Star service and products from us!

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Rated 5 out of 5 stars

Great company!

Great comms, good deals, lovely supportive staff. Fast postage

November 24, 2023
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Reply from Ti-GO Bikes

Thank you for this top review, Amy! We really appreciate it!

Rated 5 out of 5 stars

Great wee company

Excellent products. Decent prices too. Perfect items to keep my small grandson warm and dry on his daily cycle to school. Quick delivery and nice personal touch from them by including a small packet of sweets for my grandson! Shows they are paying attention to the order they are packing. Would deffo recommend and will use them again as my grandson grows. Well done Ti-go

November 24, 2023
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Reply from Ti-GO Bikes

Thank you for this awesome review, Lindsay! We are so pleased to hear that your grandson is enjoying his new, warm gloves, and of course the sweets too! Reviews like yours really make a difference :o)

Rated 5 out of 5 stars

Love this top

Love this top. It’s warm, looks great and washes really well. My son loves it, he never takes it off 👍🏻

November 6, 2023
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Reply from Ti-GO Bikes

Thank you for the review! We are so happy to hear that your son loves his new top so much!

Rated 5 out of 5 stars

Easy process, great product

Original order was delivered quickly but was incorrect, very simple and easy process to get the correct item sent and return the incorrect one. No issues with paying again and no refund until the other one was returned like some companies. Great quality item that looks fab.

November 6, 2023
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Reply from Ti-GO Bikes

Thank you for this awesome review! I am so pleased that you were happy with the efficient customer service and quick turn around!

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Rated 5 out of 5 stars

My son hasn't seen it yet as it's a…

My son hasn't seen it yet as it's a Christmas present but the quality is amazing and it looks fantastic and the delivery service was very fast.

November 3, 2023
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Reply from Ti-GO Bikes

Thanks for the lovely review, Sarah. We are so pleased to hear that you are happy with our service and products. We are sure that he is going to LOVE it!

Rated 5 out of 5 stars

Excellent so far

Excellent so far, ordered some gloves for my little lad's birthday and they arrived very swiftly and look great. Thank you.

Also really liked the personal video msg from the founder on the website, made it feel like I'm buying from a real person/family. Fully support. great stuff.

October 26, 2023
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Reply from Ti-GO Bikes

Wow, thank you for this awesome review! We are so pleased to hear that your son was happy with his birthday present. As a family run business, we like to add a personal touch for our customers, so we are glad to hear that the video message is achieving this :o)

Rated 5 out of 5 stars

Great communication.

Great communication from order to delivery. Very refreshing for communication to be so good. 10/10.

October 6, 2023
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Reply from Ti-GO Bikes

Thank you for scoring us a big, fat 10/10! We really appreciate it, and are so happy that you were impressed with our service and products!

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Rated 5 out of 5 stars

Informed of progress of delivery &…

Informed of progress of delivery & arrived within 3 days of ordering 😁 good service

October 2, 2023
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Reply from Ti-GO Bikes

Thank you for this amazing review, we are so pleased to hear that we have impressed you with our speedy delivery and communication. Can't wait to help you again!

Rated 5 out of 5 stars

Excellent process all round

Process of ordering and delivery very straightforward and delivered when they said it would be. Bike is great and grandaughter age 2 loves it!
Also ordered Lycra top and bike gloves ( can’t believe they could be made so small🤣)both of which went down brilliantly- now she can ride like Dad!

August 28, 2023
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Reply from Ti-GO Bikes

We are so pleased to hear that your granddaughter is loving her Ti-GO bike and all of her matching accessories! We look forward to helping you again in the future!

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Rated 5 out of 5 stars

Good products at a reasonable price

Good products at a reasonable price. Fast delivery.

August 28, 2023
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Reply from Ti-GO Bikes

Thank you for this amazing review Tony, it really goes a long way! We look forward to providing you with more riding products in the future!

Rated 5 out of 5 stars

Great product

Great product, my 5yo was really happy with his arm and knee protection.

July 16, 2023
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Reply from Ti-GO Bikes

Thank you for taking the time to leave this awesome review! We love hearing how much the little ones enjoy using our protection when they're out and about exploring!

Rated 1 out of 5 stars

Ordered over 2 weeks ago and the bikes…

Ordered over 2 weeks ago and the bikes still haven’t arrived… left a message on the website phone number and no one has got back to me.

July 31, 2023
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Reply from Ti-GO Bikes

Thank you for this feedback.

Rated 5 out of 5 stars

Excellent product!

Excellent product and brilliant customer service. Great quality and for the fact my son doesn’t want to take them off, safe to say super comfy as-well :)

July 24, 2023
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Rated 5 out of 5 stars

Excellent gloves

Excellent gloves, speedy service - thanks for such a quick turnaround!

July 16, 2023
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Reply from Ti-GO Bikes

Thank you for leaving such a wonderful review! We are so glad to hear you were happy with your gloves and our service! We hope to see you again soon!

Rated 5 out of 5 stars

Speedy delivery, well packaged.

Item was received very quickly and exactly as described.
I ordered 2 pairs of children's gloves and sizing was perfect.
Will definitely use again.

July 11, 2023
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Reply from Ti-GO Bikes

Thank you for this lovely review, Caroline! We are so pleased to hear that everything was perfect with your gloves.

We look forward to providing you and your family with all your riding needs again!

Rated 5 out of 5 stars

Great customer service

Great customer service. I didn’t know what size to order and the online chat was amazing giving advice. Product is“awesome”as my 8 year old puts it. Good quality hoodie.

June 25, 2023
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Reply from Ti-GO Bikes

Hi Vicki,

Thank you so much for your lovely review!

We are so happy to hear that our advice was helpful to you and that your son is enjoying his 'awesome' new hoodie!

We look forward to providing you and your family with all your riding needs in the future.

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