Ordered a sample tile. Reasonable price. Delivered promptly. Exactly want we want so will be ordering.
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Slight change of plan as I needed a few extra tiles on top of the ones I had alreday received. Fortunately there were enough left (end of line), and not only were these delivered promptly, but Tile Jo... See more
Company replied
Badly packaged and left outside so no half the mosaic tiles were unusable.
Company replied
We had two separate batches of tiles for the refit of two bathrooms, at the same time. We were helped through the whole process, including choosing (massive range), and delivery was prompt and bang o... See more
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Company details
Written by the company
Looking for wall & floor tiles ? Whatever your style we have a tile ! We supply quality ceramic tiles, glass tiles, marble effect tiles, mosaic tiles, porcelain tiles, stone effect tiles and wood effect tiles for the wall and floor, to the public and the trade. We have tiles to suit all homes, budgets, interior and exterior styles. We regularly update our Tile Sale Clearance section featuring quality discounted and cheap tiles on sale. You can trust Tile Joint. The quality of our wall and floor tiles online and in-store paired with our industry expertise and superb customer service has been the secret to our success for over 18 years and counting! We supply wall and floor tiles via our high street tile shops and via our website www.tilejoint.com. Why not use our Tile Store Locater to find your nearest Tile Joint tile showroom around London and the South East in: Amersham Bucks, Welling and Tunbridge Wells in Kent, Cheam and New Haw near Addlestone in Surrey, and Portslade Brighton in Sussex. We develop long standing relationships with our customers to enable us to personally source the perfect tiles for renovation projects and home builds. In addition to residential use our trusted tile ranges are specified for commercial, hospitality, leisure and retail settings. In short, you can trust us – we are experienced tile experts !
Contact info
(Head Office) Unit E4 Larkfield Trading Estate, New Hythe Lane, ME206SW, Aylesford, United Kingdom
- 020 3960 5656
- sales@tilejoint.com
- tilejoint.com
I never received the tile
October 31, 2023
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Ordered a sample tile
Ordered a sample tile. Reasonable price. Delivered promptly. Exactly want we want so will be ordering.
November 10, 2023
The tile sample I received was lovely…
The tile sample I received was lovely and very generous. Thank you!
October 31, 2023
Reply from Tile Joint Ltd
Hello on this rainy morning ! thank you for providing such lovely feedback. We love seeing our tiles in their new homes, so please do email us photos of your finished tiled design (to sales@tilejoint.com) and we can add you to our "happy customer" instagram photo gallery. Thank you once again for choosing Tile Joint for your beautiful tile sample - we truly appreciate it.
Great place to shop
Great website, goo choice of tiles, speedy delivery, brilliant driver!! What more could you want?
August 2, 2023
Reply from Tile Joint Ltd
Thank you so much for leaving your 5 star feedback regarding the customer service you received from our wonderful sales and delivery teams. We love seeing our tiles in their new homes, so please do email us photos of your finished tiled design (sales@tilejoint.com). Thank you also so much for taking the time to review us - it means the world to us !
Great service
Quick delivery, driver helpful and polite will definitely recommend Tile Joint
July 30, 2023
Reply from Tile Joint Ltd
Thank you for leaving your 5 star feedback regarding the customer service you received from our wonderful delivery team. We love seeing our tiles in their new homes, so please do email us photos of your finished tiled design (sales@tilejoint.com). We truly appreciate you taking the time to review us - it means the world to us ! Thank you !
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Badly packaged and left outside so no…
Badly packaged and left outside so no half the mosaic tiles were unusable.
July 22, 2023
Reply from Tile Joint Ltd
We are sorry to hear about your damaged mosaic tile sheet, this does not represent the usual high standard of our delivery service. As we didn't have the opportunity to resolve this issue before you left your review, please contact the customer service web team to give us the opportunity to resolve this situation for you. Thank you.
Reply from Tile Joint Ltd
Thank you so much for leaving your 5 star feedback regarding the customer service you received from our wonderful sales and delivery teams. We love seeing our tiles in their new homes, so please do email us photos of your finished tiled design (sales@tilejoint.com). Thank you once again for choosing Tile Joint and taking the time to review us - it means the world to us !
Fast and reliable
June 26, 2023
Reply from Tile Joint Ltd
Good morning, thank you so much for leaving your 5 star feedback. We are delighted that you were impressed with our customer service. We love seeing our tiles in their new homes, so please do email us photos of your finished tiled design (sales@tilejoint.com). Thank you once again for choosing Tile Joint - it really does mean a lot to us.
Reply from Tile Joint Ltd
Thank you so much for taking the time to leave us your 5 star review, we truly appreciate it. Please do contact the web team again if we can be of any more help sourcing the right tile colours for you. Thank you for shopping with Tile Joint, it means the world to us !
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Reply from Tile Joint Ltd
Good morning, thank you so much for leaving your 5 star feedback. We are so delighted that you were impressed with both our customer service and our beautiful tiles. We love seeing our tiles in their new homes, so please do email us photos of your finished tiled design (sales@tilejoint.com). Thank you once again for choosing Tile Joint and taking the time to review us - it really does mean a lot to us.
Amazing!
Amazing!
The Customer Service from the team is the best I’ve ever received. They were helpful, generous, understanding and have first class communication. They responded to my call, messages and email ( yes I sent all three), making me feel that my request was ‘not a problem and could be solved’. On top of all that, the tiles are stunning, delivery was very fast and the delivery driver was friendly and very helpful ….: I can’t speak highly of them enough!
May 28, 2023
Reply from Tile Joint Ltd
Good afternoon, thank you so much for leaving your 5 star feedback regarding the fantastic customer service you received from our wonderful sales and delivery teams. We are delighted you were impressed with both our customer service and our beautiful tiles. We love seeing our tiles in their new homes, so please do email us photos of your finished tiled design (sales@tilejoint.com). Thank you once again for choosing Tile Joint and taking the time to review us - it really, really does mean a lot to us !
3no tiles damaged
May 8, 2023
Reply from Tile Joint Ltd
We are sorry to hear about your damaged mosaic tile sheet, this does not represent the usual high standard of our delivery service. As we didn't have the opportunity to resolve this issue before you left your review, please contact the customer service web team to give us the opportunity to resolve this situation for you.
Had a few problems with the delivery…
Had a few problems with the delivery and Craig sorted it out straight away. He answered my emails very promptly and made sure my tiles were delivered. Very impressed. Would definitely use again. Thank you Craig
May 16, 2023
Unprompted review
Reply from Tile Joint Ltd
Good morning, thank you for leaving your 5 star feedback regarding the fantastic customer service you received from our wonderful online team. We are delighted you were impressed with our customer service. We love seeing our tiles in their new homes, so please do email us photos of your finished tiled design (sales@tilejoint.com). Thank you once again for choosing Tile Joint - it really does mean a lot to us.
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Our experience with Ceramica has been fantastic
Our experience with Ceramica has been excellent from start to finish. They have a lovely collection of tiles and are very easy and prompt to deal with. Their prices were competitive and they ensured we received our tiles on time. Refund on returns was easy as well. We highly recommend this store.
May 8, 2023
Unprompted review
Reply from Tile Joint Ltd
Good afternoon, thank you so much for leaving such wonderful feedback regarding the customer service you received from our wonderful sales team at Ceramica Tiles. We love seeing our tiles in their new homes, so please do email us photos of your finished tiled design (sales@tilejoint.com). Thank you once again for choosing Tile Joint - it really and truly means a lot to us.
Reply from Tile Joint Ltd
Thank you so much for leaving us 5* feedback regarding our tiles and our fantastic customer service delivery team. We love seeing our tiles in their new homes, so please do email photos of your finished tiled design to sales@tilejoint.com. We really do appreciate you taking the time to review us - thank you again for choosing Tile Joint.
17 packs of tiles delivered today
17 packs of tiles delivered today, very well packed and look good quality,very happy.
April 16, 2023
Reply from Tile Joint Ltd
Good afternoon, thank you so much for leaving us your 5* feedback. We love seeing our tiles in their new homes, so please do email us photos of your finished tiled design to sales@tilejoint.com. Thank you once again for choosing Tile Joint - we really do appreciate you taking the time to review us.
Very easy to order and excellent…
Very easy to order and excellent delivery service. Would definitely use again.
March 5, 2023
Reply from Tile Joint Ltd
Good morning, thank you so much for leaving 5* feedback regarding the customer service you received from our wonderful sales and delivery team. We love seeing our tiles in their new homes, so please do email us photos of your finished tiled design (to sales@tilejoint.com) and then we can add you to our "happy customer" photo gallery :) Thank you once again for choosing Tile Joint - we really do appreciate you taking the time to review us.
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Excellent service
Slight change of plan as I needed a few extra tiles on top of the ones I had alreday received. Fortunately there were enough left (end of line), and not only were these delivered promptly, but Tile Joint went the extra mile, letting me have 5 extra tiles for free and sorting a slight confusion over the delivery charge. I can't recommend the team highly enough!
December 2, 2022
Reply from Tile Joint Ltd
Hello on this snowy morning :), thank you so much for providing such lovely feedback regarding the customer service you received from our wonderful online sales team. We love seeing our tiles in their new homes, so please do email us photos of your finished tiled design (to sales@tilejoint.com) and we can add you to our "happy customer" instagram photo gallery. Thank you once again for choosing Tile Joint for your beautiful tiles - we truly appreciate it.
Finally found my perfect tiles at an…
Finally found my perfect tiles at an amazingly cheap price & after making an error on my part in the ordering process was corrected immediately by using the “painless” chat service! Both the online & instore experience was wonderful & thoroughly recommend them!
December 1, 2022
Reply from Tile Joint Ltd
Good morning, thank you so much for providing your fantastic feedback regarding the customer service you received from our wonderful online and in store sales team. We love seeing our tiles in their new homes, so please do email us photos of your finished tiled design (to sales@tilejoint.com) and we can add you to our "happy customer" photo gallery :) Thank you once again for choosing Tile Joint - we really do appreciate it.
Excellent service
Speedy delivery. Great service when one box of tiles arrived completely broken, it was replaced without question.
November 24, 2022
Reply from Tile Joint Ltd
Good evening, thank you for your feedback regarding the customer service you received from our wonderful sales and delivery team. We are sorry for the unfortunate breakage. We love seeing our tiles in their new homes, so please do email us photos of your finished tiled design (to sales@tilejoint.com) so we can add you to our happy customer gallery ! Thank you once again for choosing and reviewing Tile Joint - we truly appreciate it.
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