Tile Joint Ltd Reviews 54

TrustScore 4.5 out of 5

4.4

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See what reviewers are saying

Rated 5 out of 5 stars

Ordered a sample tile. Reasonable price. Delivered promptly. Exactly want we want so will be ordering.

Rated 5 out of 5 stars

Slight change of plan as I needed a few extra tiles on top of the ones I had alreday received. Fortunately there were enough left (end of line), and not only were these delivered promptly, but Tile Jo... See more

Company replied

Rated 1 out of 5 stars

Badly packaged and left outside so no half the mosaic tiles were unusable.

Company replied

Rated 5 out of 5 stars

We had two separate batches of tiles for the refit of two bathrooms, at the same time. We were helped through the whole process, including choosing (massive range), and delivery was prompt and bang o... See more

Company replied

Company details

  1. Tile Store
  2. Building Materials Store
  3. Building Materials Supplier
  4. Do-it-Yourself Shop
  5. Flooring Store

Written by the company

Looking for wall & floor tiles ? Whatever your style we have a tile ! We supply quality ceramic tiles, glass tiles, marble effect tiles, mosaic tiles, porcelain tiles, stone effect tiles and wood effect tiles for the wall and floor, to the public and the trade. We have tiles to suit all homes, budgets, interior and exterior styles. We regularly update our Tile Sale Clearance section featuring quality discounted and cheap tiles on sale. You can trust Tile Joint. The quality of our wall and floor tiles online and in-store paired with our industry expertise and superb customer service has been the secret to our success for over 18 years and counting! We supply wall and floor tiles via our high street tile shops and via our website www.tilejoint.com. Why not use our Tile Store Locater to find your nearest Tile Joint tile showroom around London and the South East in: Amersham Bucks, Welling and Tunbridge Wells in Kent, Cheam and New Haw near Addlestone in Surrey, and Portslade Brighton in Sussex. We develop long standing relationships with our customers to enable us to personally source the perfect tiles for renovation projects and home builds. In addition to residential use our trusted tile ranges are specified for commercial, hospitality, leisure and retail settings. In short, you can trust us – we are experienced tile experts !


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

54 reviews

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Rated 5 out of 5 stars
Tile Joint Ltd logo

Reply from Tile Joint Ltd

Thank you so very much for taking the time to leave feedback regarding the fantastic customer service you received from our wonderful sales and delivery team. Please do get in touch again if we can be of any more help with your tiling project. Thank you once again for choosing Tile Joint - we truly appreciate it.

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Rated 5 out of 5 stars

Good selection of tiles

Good selection of tiles. Helpful to have free samples which arrived quickly and with satisfactory packaging. Yet to make a choice but would be happy to use tile joint again.

November 4, 2022
Tile Joint Ltd logo

Reply from Tile Joint Ltd

Thank you so much for taking the time to leave feedback regarding the customer service you received from our wonderful sales and delivery team for your tile samples. Please do get in touch if we can be of any more help with your tiling project. Thank you once again for choosing Tile Joint - we really appreciate it.

Rated 5 out of 5 stars

I amazing service very helpful

I amazing service very helpful. I have order extra tiles and they were happy to deliver with my previous order.

November 3, 2022
Tile Joint Ltd logo

Reply from Tile Joint Ltd

Good evening, thank you so much for your fantastic feedback regarding the customer service you received from our wonderful sales and delivery team. We love seeing our tiles in their new homes, so please do email us photos of your finished tiled design (to sales@tilejoint.com) and we can add you to our customer photo gallery. Thank you once again for choosing Tile Joint - we truly appreciate it.

Rated 5 out of 5 stars

Great selection and quality of tiles.

Great selection and quality of tiles. Great service and fast delivery. Thank you for transforming my house.

October 3, 2022
Tile Joint Ltd logo

Reply from Tile Joint Ltd

Thank you for taking the time to leave your fantastic feedback regarding the customer service you received from our wonderful delivery team. Thank you once again for choosing Tile Joint - we truly appreciate it.

Rated 5 out of 5 stars
Tile Joint Ltd logo

Reply from Tile Joint Ltd

Hello, and thank you so much for taking the time to leave feedback regarding the customer service you received from our wonderful sales and delivery team. Please do send us photos of your finished tiled design (to sales@tilejoint.com) as we love seeing our customer projects. Thank you once again for choosing Tile Joint - we really appreciate it.

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Rated 5 out of 5 stars

Samples delivered swiftly

September 16, 2022
Tile Joint Ltd logo

Reply from Tile Joint Ltd

We really appreciate you taking the time to review us, and providing positive feedback regarding the customer service and delivery you received regarding your tile samples. Please let us know if we can be of any more help in your tile decision making process ! Thank you once again for choosing Tile Joint.

Rated 5 out of 5 stars
Tile Joint Ltd logo

Reply from Tile Joint Ltd

We really appreciate you taking the time to review us, and providing positive feedback regarding the customer service and delivery you received from our wonderful sales team. Please let us know if we can be of any more help. Thank you once again for choosing Tile Joint.

Rated 5 out of 5 stars

Everyone was super helpful from first…

Everyone was super helpful from first contact to delivery.
Very patient whilst I ummed and ahhed over designs, gave advice on every aspect I asked about. Would highly recommend!

September 3, 2022
Tile Joint Ltd logo

Reply from Tile Joint Ltd

Thank you so much for your fantastic feedback regarding the customer service you received from our wonderful sales team. Please do get in contact again if you need any further help. Thank you once again for choosing Tile Joint - we can't wait to see your finished design !

Rated 5 out of 5 stars

I phoned Tile Joint

I phoned Tile Joint. The gentleman j spoke to was kind and professional, I needed a sample and no questions, I got it free post the next day. Great service.

August 22, 2022
Tile Joint Ltd logo

Reply from Tile Joint Ltd

We truly appreciate you taking the time to review us, and providing positive feedback regarding the customer service and delivery you received for your tile sample. Please let us know if we can be of any more help. Thank you once again for choosing Tile Joint.

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Rated 5 out of 5 stars

Excellent customer service°°°

Every tile shop should have a 'John', let us walk around without any fuss, excellent service, especially advice, we would thoroughly recommend this shop with a huge amount of choice.
Thank you!

August 13, 2022
Unprompted review
Tile Joint Ltd logo

Reply from Tile Joint Ltd

Thank you so much for taking the time to review us, and providing such glowing feedback regarding the customer service you have received from Tile Joint. If you need any further help we will be more than happy to help you via our web chat or pop into our New Haw, Addlestone store and speak to John again !! . Thank you once again for choosing Tile Joint.

Rated 5 out of 5 stars

Great service

July 18, 2022
Tile Joint Ltd logo

Reply from Tile Joint Ltd

Thank you for taking the time to review us, and providing positive feedback regarding the customer service you have received from Tile Joint. If you need any further help we will be more than happy to help you via our web chat or via our email sales@tilejoint.com. Thank you once again for choosing Tile Joint.

Rated 5 out of 5 stars

Fast delivery of samples

Fast delivery of samples, which are very useful. Still deciding but they certainly help.

June 16, 2022
Tile Joint Ltd logo

Reply from Tile Joint Ltd

Thank you for taking the time to review us, and providing positive feedback regarding the customer service and delivery you received for your tile samples. Please let us know if we can be of any more help by sourcing an alternative colour, style or finish for you that is maybe not currently on our website ? We will be more than happy to help you via our web chat or via our email sales@tilejoint.com. Thank you once again for choosing Tile Joint.

Rated 5 out of 5 stars

Good Quality.

Samples were ordered and delivered quickly. Unfortunately they were not exactly what I was looking for.

May 22, 2022
Tile Joint Ltd logo

Reply from Tile Joint Ltd

Thank you for taking the time to review us, and providing positive feedback regarding the customer service you received for your tile sample order. We are sorry to hear that in this instance the tile sample was not suitable. Can we help further by sourcing an alternative colour, style or finish for you that is not currently on our website ? If so please email sales@tilejoint.com, or contact us via our web chat. Thank you once again for choosing Tile Joint.

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Rated 5 out of 5 stars

Very Satisfied

From Ordering to Delivery we were very happy with the service provided by the Tile Joint people. They were not required to advise us on the amount of peripheral materials required for our bathroom project but they did out of the goodness of the service they provide. We were so grateful for this. On top of all this the quality of the tiles we purchased are second to none. We will be using Tile Joint again for future projects.

April 29, 2022
Unprompted review
Tile Joint Ltd logo

Reply from Tile Joint Ltd

Thank you so much for taking the time to review us. We are delighted to hear your positive feedback regarding the customer service you received from our experienced sales and delivery team for your bathroom project. We always love to see customer photos of finished tile projects, so if you would like to send photos to us please email sales@tilejoint.com. Thank you once again for choosing Tile Joint.

Rated 5 out of 5 stars

Great service

Great service, quick and efficient. Tiles are great too!

April 21, 2022
Tile Joint Ltd logo

Reply from Tile Joint Ltd

Thank you so much for taking the time to review us. We are delighted to hear your positive feedback regarding the professional customer service you received from our experienced sales and delivery team. We always love to see customer photos of finished tile projects, so if you would like to send photos to us please email sales@tilejoint.com. Thank you once again for choosing Tile Joint.

Rated 5 out of 5 stars

Awesome tiles and great service

We had two separate batches of tiles for the refit of two bathrooms, at the same time. We were helped through the whole process, including choosing (massive range), and delivery was prompt and bang on time. The tiles are beautiful, very classy and expensive looking, despite a very reasonable cost. Totally impressed and have already recommended to several friends. Thank you :-)

April 12, 2022
Unprompted review
Tile Joint Ltd logo

Reply from Tile Joint Ltd

Thank you so much for taking the time to review us. We are delighted to hear your positive feedback regarding the professional customer service you received from our experienced sales and delivery team. Thank you for recommending us to others too ! We always love to see customer photos of finished tile projects, so if you would like to send photos to us please email sales@tilejoint.com or post an additional product review. Thank you once again for choosing Tile Joint.

Rated 5 out of 5 stars

Very smart looking tiles

Very smart looking tiles - absolutely fantastic once on the downstairs WC walls and floor… totally transformed!

April 11, 2022
Unprompted review
Tile Joint Ltd logo

Reply from Tile Joint Ltd

Thank you so much for taking the time to review us. We are delighted to hear your positive feedback regarding the transformation of your WC with our wall and floor tiles. We always love to see customer photos of finished tile projects, so if you would like to send photos to us please email sales@tilejoint.com or post an additional product review. Thank you once again for choosing Tile Joint.

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Rated 5 out of 5 stars

Highly recommend

Great selection of tiles to suit all types of rooms. Very professional service and no hard sell to go for the most expensive tile, and all delivered on time. Highly recommend them.

April 5, 2022
Unprompted review
Tile Joint Ltd logo

Reply from Tile Joint Ltd

Thank you so much for taking the time to review us. We are delighted to hear your positive feedback regarding the professional customer service you received from our experienced sales team. We always love to see customer photos of finished tile projects, so if you would like to send photos to us please email sales@tilejoint.com or post an additional product review. Thank you once again for choosing Tile Joint.

Rated 5 out of 5 stars

Amazing service & choice

The guys here are so helpful and they have an amazing selection of tiles. We have just refitted our bathroom and are very happy with the result. Their service from ordering to delivery was brilliant so we would highly recommend them.

April 4, 2022
Unprompted review
Tile Joint Ltd logo

Reply from Tile Joint Ltd

Thank you so much for taking the time to review us. We are delighted to hear your positive feedback regarding the customer service you received from our experienced sales and delivery team. We always love to see customer photos of finished tile projects, so if you would like to send photos to us please email sales@tilejoint.com or post an additional product review. Thank you again for choosing Tile Joint.

Rated 5 out of 5 stars

The sample was delivered quickly and…

The sample was delivered quickly and looks good. We may well place an order.

April 4, 2022
Tile Joint Ltd logo

Reply from Tile Joint Ltd

Thank you so much for taking the time to review us. We are delighted to hear your positive feedback regarding the customer service you received regarding your sample. Please do contact us on our web chat if we can be of any more help to you. Thank you for choosing Tile Joint for your sample we greatly appreciate it.

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