Tiles R Us AB Reviews 1,922

TrustScore 3.5 out of 5

3.7

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Rated 4 out of 5 stars

Tiles R Us AB offers a fantastic selection of high-quality tiles with excellent service from start to finish. Although I experienced a delay in delivery, the team was helpful. Their quick delivery and... See more

Rated 5 out of 5 stars

This is the best place to find out what is the best for your house with very high quality. The customer care is stunning and the advice is valuable indeed.

Rated 1 out of 5 stars

Products seemed very nice on website, however delivery time stated there is very misleading. I was ordering tiles for my kitchen, counting on the delivery stated there +/- 1 day. Then I have received... See more

Company replied

Company details

  1. Construction Company

Information provided by various external sources

KÖP KAKEL HOS EN RIKTIG KAKELSPECIALISTEN Tiles R Us kan alltid erbjuda unika kakel fynd – vi gör det både prisvärt och enkelt för er!Tiles R Us är Sverige bästa kakel butik på nätet – en välsorterad webshop för kakel, mosaik & klinker. Som kund hos oss handlar du säkert, enkelt och alltid fraktfritt. Hos oss hittar ni ett brett utbud för alla kakelmiljöer som badrum & kök men även frostfria klinker plattor för utomhusmiljö som uterum eller terrass.


Contact info

3.7

Average

TrustScore 3.5 out of 5

2K reviews

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Hasn’t replied to negative reviews

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Rated 4 out of 5 stars

Tiles R Us AB offers a fantastic…

Tiles R Us AB offers a fantastic selection of high-quality tiles with excellent service from start to finish. Although I experienced a delay in delivery, the team was helpful. Their quick delivery and accurate product descriptions make them a solid choice. Overall, a great experience deserving four stars.

November 7, 2024
Unprompted review
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Rated 1 out of 5 stars

Products seemed very nice on website

Products seemed very nice on website, however delivery time stated there is very misleading. I was ordering tiles for my kitchen, counting on the delivery stated there +/- 1 day. Then I have received message that tiles were shipped however only to DSV company and as they cannot quaranty the delivery (as now goods are owned by transport company), they only recommend contact DSV in order to make sure that storage at stock in DSV should be paid as well, as it takes certain weeks to deliver it (Ljungby). I have cancelled order as I could wait with kitchen rebuilding due to this. I dont like this approach

October 18, 2021
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Reply from Tiles R Us AB

Hi thanks for you comment on the matter. I agree with you regarding DSV company and their rules. As for all these issues we had with them we have chosen to stop our corporation with them! Sorry for any trouble caused for you!

regards Customer service Tiles R Us

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Rated 5 out of 5 stars

I like everything about them

I like everything about them. They have a large offer on the website, fast delivery times and the best customer service ever.
Keep up the good job! Amazing experience 👏

July 4, 2020
Unprompted review
Rated 3 out of 5 stars

Poor communication

Poor communication. Received two bills and an email stating the purchase was completed, - but no notification of expected delivery. Had to call to get an idea when to expect the shipment, - and still waiting for it to show up.

August 29, 2019
Unprompted review
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Reply from Tiles R Us AB

We highly appreciate and thank you for taking time to leave a review. This help us to evolve and to be better towards you as our customer.

I can see that you have mailed us regarding your order were you ask us when to expect delivery. The mail was answered within 10 minutes. Maybe the response was received in junk-mail?

The wares that you purchased has an estimated delivery time 10-15 working days. Estimated delivery time is shown on every product page.

If you are still having trouble with your order, you are most welcome to contact our customer service at 040 -76543 or info@tilesrus.se and they will help you.

Thank you again for contacting us regarding your concerns.

Best Regards
Tiles R Us

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Rated 1 out of 5 stars

One month late delivery more over…

One month late delivery more over received a different design than the picture. We got no warning on late delivery or the different design. I had to put my time to chase the case. In the end, we had no time to return as the renovation project began, so stuck with bad design. Not recommended.

February 14, 2018
Unprompted review
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