I have bought several items from Tiny Land for my grandchildren—a mud kitchen, a play kitchen, various toys, and a chair. All have good quality and are made in a thoughtful manner. My interactions wit... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Placed an order today. Had to change the address, I contacted customer service via email and received a response within minutes, problem solved! Can't wait for our granddaughter to receive her outdoo... See more
The tent we purchased from Tiny Land is perfect for our living room. It is aesthetically pleasing and my daughter LOVES going in and out, playing pretend with her stuffies, and putting her books in... See more
This toy kitchen is fantastic! It’s sturdy, engaging, and the adjustable height is a big plus for growing kids. One year old grandson already loves it-especially the sounds & lights, and ice maker. On... See more
Company details
- #13 of 23 best companies in Children's Toys Store
- #12 of 13 best companies in Rug Store
- #1 of 1 best companies in Warehouse store
Written by the company
Tiny Land founded in 2014 with Neo and Cherie began to realize the meaning of the tiny land for each kid in their childhood. Tiny Land is aiming to share the passion for providing safe, high-quality home furnishings to the kids all over the world, and let the kids run on their imagination in their small territory.
Contact info
1370 Omalley Way, 91786, Upland, United States
- customer_care@tinylandus.com
- tinylandus.com
4.4
Excellent
1K reviews
Replied to 25% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great Customer Service Experience!
Great Customer Service Experience!
Ivonne was so helpful, friendly, kind and professional and was able to provide me with a quick answer about a shipment (three items) that were to be delivered on different dates. I honestly can't believe how quickly they arrived (in just a matter of days from order placement). Excellent first time experience with this company. Thank you!
April 9, 2026
Unprompted review
Good & honorable company
Great instruction manual and protective packaging. The 3 magnets were missing, and the company quickly sent them.
April 1, 2026
Unprompted review
I love that our customers can order…
I love that our customers can order directly through our website! Love your products!
March 9, 2026
The refrigerator went together pretty…
The refrigerator went together pretty well, except for the bottom right corner split when I was screwing it together. I used a regular screwdriver, not a drill. The catches lined up evenly and so did screw holes. My grandkids will love it.
March 9, 2026
Elaine
Elaine, the customer service agent at Tiny Land was a wonderful, kind, sweet and efficient agent! She was seriously one of the nicest people I've ever dealt with online. She made my first time experience shopping at Tiny Land so wonderful, I wish more people were like her! Truly a caring person!
April 1, 2026
Unprompted review
Chris was super helpful and went above…
Chris was super helpful and went above and beyond to have a replacement piece expedited to repair my toy kitchen. Great experience!
April 2, 2026
Unprompted review
Great customer service
Great customer service. Super fast and professional.
April 2, 2026
Unprompted review
Ordered the mud kitchen for my kids
Ordered the mud kitchen for my kids.
Kitchen arrived with few default I emailed right away with pictures like twice as I was building it and I think I got someone fixing both my issue in less than 5 min.
The customer service is the best I’ve ever dealt with for that a big 5 stars.
April 1, 2026
Unprompted review
I love Tiny Land and their products for…
I love Tiny Land and their products for our home—they fit perfectly in our playroom. I recently had a question about one of their products and reached out to customer service. Ritz responded right away and helped resolve my issue so quickly. I truly appreciate how they make you feel taken care of and go above and beyond with their service.
March 31, 2026
Unprompted review
Amazing customer service!!
March 29, 2026
Unprompted review
My grandkids love it
February 24, 2026
I would give it zero stars if possible
I would give it zero stars if possible. I have given them EVERY chance to fix a broken door on a play kitchen from a Christmas gift. It arrived broken, and they said the part was backordered and they said it will ship on March 1st. Just received a door today, March 26th, and it is broken. They should have sent an entire new kitchen back on 12/26 when I called to tell them the door was broken upon opening the box Christmas Eve.
December 25, 2025
Unprompted review
Just very unique and well made product.
February 27, 2026
Never received my item
Never received my item. Waiting for a credit to my Credit Card
February 25, 2026
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