Titancore UK Reviews 

151
•
TrustScore 1.5 out of 5

1.5

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Review summary

Created with AI, based on recent reviews

Evaluating 110 reviews, most reviewers were let down by their experience overall. Consumers frequently complained about very poor product quality, noting that the pans are definitely not non-stick and food burns easily during everyday cooking. Buyers also experienced frustrating delivery delays, stating that shipping took far too long and customer support was completely unhelpful when tracking packages. Some people were satisfied with the items, mentioning they received their orders in good condition and enjoyed using them for everyday meals. A few other people also felt that cooking actually worked well when starting on low heat or using enough oil during preparation.

What people talk about most

Product

People report negative experiences with the product, expressing deep dissatisfaction over poor quality,... See more

Quality

Reviewers mention negative feedback about quality, noting that the pans are not truly non-stick and cause... See more

Order

Reviewers highlight negative aspects of order experiences, expressing deep frustration over severely delayed... See more

Delivery service

Clients share negative opinions on delivery service, frequently reporting that orders take months to arrive... See more

Return policy

Customers consistently note negative experiences with return policy, reporting a severe lack of communication... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Ordered, eventually arrived on a slow boat from China. Seasoned as per instructions, heated up and oiled as per instructions - everything sticks to it. Warped within 3 weeks so does not sit flat o... See more

Rated 1 out of 5 stars

0 Stars, The pans are a total overpriced disappointment. Avoid at all costs if you are looking for a non stick Pan. Heat distribution is a total mess This pans actually ruin your food as it overheat... See more

Rated 1 out of 5 stars

Do not bother.bthese pans are told as a professional set, but are cheap rubbish. You can't return because it cost a fortune and they are not titanium. The one leaflet that comes with a an English tra... See more

Rated 1 out of 5 stars

It was going to be a gift for my daughter. I changed my mind after checking with her as she'd read the reviews and also wanted a different size frypan. The advertised 'special' was a scam. Their retur... See more


Company details

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1.5

Bad

TrustScore 1.5 out of 5

151 reviews

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1.5

All reviews

(151)

92 reviews in the last 12 months

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Rated 1 out of 5 stars

I haven't received my order-ordered…

I haven't received my order-ordered March 4, 2026. Today is March 26.

I just read the reviews for Titancore (132)OMG! People have waited, literally, months to receive the product and when it arrives it's garbage. It is NOT nonstick; parts are broken or missing; wrong items are sent; pots are stainless steel and not titanium; the product is from China; refunds are ignored or refused. I am not looking forward to getting my pans (if they ever arrive). I am seriously considering trying to get a class-action lawsuit going against this company!!

March 26, 2026
Unprompted review
Rated 2 out of 5 stars

I haven’t received my order yet

I haven’t received my order yet! They charged me on my credit card & it showed on my statement $79 for a small pan on 3/7/2026. If I still don’t receive it on March 25th as they estimated, how can I report to get my money back? Otherwise, I will ask my credit card company to dispute their claim.

March 24, 2026
Unprompted review
Rated 1 out of 5 stars

Slow shipping?

The item ordered on 8th March and 'Fulfilled' on 9th March has still not been delivered despite shipping estimate of 3-5 days. Chasing it goes round in circles.

March 24, 2026
Unprompted review
Rated 1 out of 5 stars

Cheap, cheap, cheap.....

It is not 100% titan as in description.
No free gift inside as promised.
The packaging do not correspond to what is promised.
Arrived with big delay.
Cheap, cheap, cheap................

March 24, 2026
Unprompted review
Rated 1 out of 5 stars

I don’t want to give any stars

I don’t want to give any stars. This pan is rubbish, I have tried every which way to cook without anything sticking,I have sent photos to company who still won’t refund my money or send me an address to return pan. Why is there nowhere we can turn to,to get recompense from these companies who have no qualms about cheating us. Why are trading standards not getting involved with goods like this being allowed into our country.

January 29, 2026
Unprompted review
Rated 1 out of 5 stars

The pan never was delivered

The pan never was delivered. It's almost two weeks past the scheduled delivery date and the tracker shows nothing since the order was received and my payment was accepted. Now the company says that no refunds are available once the order is received. So, as of now, no pan and no refund.

March 7, 2026
Unprompted review
Rated 1 out of 5 stars

Haven't received the pan i ordered

Haven't received the pan i ordered, 3 emails to "customer svc" no response & now titan wants a review!!??🤔
As my last email told them,
If my pan don't arive today then need to CANCEL MY ORDER!!

March 21, 2026
Unprompted review
Rated 1 out of 5 stars

No helpful Customer Service

I received the incorrect size pan in my order. I contacted customer service. The responses I have received have been repetitious, and have not resolved anything. I asked for a refund and a return shipping label. It’s been about a month and I haven’t received either. They send virtually same email when I ask for updates. WORST customer service.

March 6, 2026
Unprompted review
Rated 1 out of 5 stars

Save your money..

I tried to cancel my order 2 hrs after I ordered after reading some negative reviews .Was informed that the order had already been shipped and they couldn't refund my money .
.I received the shipping advice a couple of days later so that was false.I contacted the company numerous times to no avail.
I finally received my items a couple of weeks later.The chopping boards were ok...but the pan does not sit flat on the stove. You can actually spin it around on its own.I followed all the instructions for "seasoning" the pan but am very disappointed with it.
The" Lifetime Warranty " has about as much merit as the products

I ended up buying a much better pan from Target for way less.

January 28, 2026
Unprompted review
Rated 1 out of 5 stars

I have never received my order…

I have never received my order #7954!!!!! I have chatted with your bot, who keeps telling me a live human will contact me but no one does. The tracking info says order received March 3, ready March 4 and then nothing more.
HELP!!!!

March 19, 2026
Unprompted review
Rated 1 out of 5 stars

Poor customer service

I have sent multiple emails to the company requesting an update on my order. I still have not received a reply and no pans. Now I get an email requesting a review. well here is your review. Very poor customer service. Once you get peoples money you do not care.

March 2, 2026
Unprompted review

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