Jasmin was so lovely and accomodating. She patiently took us through all of the options that would match my engagement ring, and helped me visualise a bespoke design. Her service was fantastic -... See more

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
About TMC Fine Jewellers
Written by the company
At TMC Fine Jewellers®, we specialise in lab-grown diamond and moissanite engagement rings, fine jewellery and ceremonial rings. Founded in 2020 by husband and wife, Tom and Makayla, TMC Fine Jewellers® (formerly The Moissanite Company) is rooted in bespoke craftsmanship, ethical innovation, and attainable luxury. Every piece is meticulously crafted in Australia, for your forever.
Contact info
730 Brunswick Street, New Farm, 4005, Brisbane, Australia
- (07) 2140 7193
- info@tmcfinejewellers.com
- tmcfinejewellers.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
It was really nice the way TMC kept…
It was really nice the way TMC kept updates about the process of how the ring was made. Having one of the members (Poppy) reach out and give advice on the diamond itself made me really appreciative and glad that the TMC team wanted to make it as special for them as it was for me. Thank you guys for the journey (She LOVED it!)
Amazing service!
Had such a great experience ordering my rings, was such a fun and easy process and the staff were all so lovely! My rings are absolutely stunning and I’m obsessed with them
TMC have some of the best customer…
TMC have some of the best customer service I have ever experienced.
Very proud to say both my engagement and wedding rings are TMC!
10/10 Service
I have an awful memory, so I can't remember the name of the person who assisted me during my consultation - I think it was Rachelle. Or so I hope.
She was attentive, knowledgeable, and incredibly detail-oriented (unlike me), which really impressed me. Craftsmanship, pricing, brand and everything else aside, I tend to buy from people, and within five minutes I already felt ready to bring out the card. She made me feel like she was genuinely invested in this important milestone for us, and that meant everything :)
Well done, and keep up the incredible service!!
Lexie was great
Lexie was fantastic, she was patient and knowledgeable and would highly recommend 😊
Kira was extremely welcoming and the…
Kira was extremely welcoming and the overall ambience of the Paddington store felt very at home.
Kira assisted my partner and I talking us through the entire process and felt extremely comfortable. Given that we’ve had multiple experiences with other Jewllers TMC has by far been the most seamless, welcoming and fair priced Jewller we’ve been to.
Lovely experience at TMC
I had a lovely experience at TMC. Sammy was so knowledgeable and patient helping me explore different options. Definitely recommend.
Lexi was friendly and transparent…
Lexi was friendly and transparent during my consultation and didnt push any of the diamond industry rhetoric on me when selecting ring designs, which was a big plus for me. Overall great, very grounded experience that was a complete 180 to the conveyer belt style sales tactics from other jewellers.
Incredible customer service
Rachelle was amazing. She recommended a variety of rings and made the consultation very personal. We will definitely be using TMC for our engagement ring and wedding band purchases.
Very friendly staff
Very friendly staff! The girls were so helpful and friendly! I can’t wait to take the next step with them!
Kira answered all of my questions…
Kira answered all of my questions wonderfully. Not only was she very knowledgeable but very warm and welcoming.
Thank you Kira for all of the help 🤍

Reply from TMC Fine Jewellers
Amazing customer service
Rachelle was absolutely wonderful! She made me feel so comfortable and was just as excited as I was throughout the whole process. She really made such a difference and I would recommend her and TMC to everyone.

Reply from TMC Fine Jewellers
Lexie was fantastic
Lexie was fantastic. Made me and my guests feel welcome. Very knowledgeable and made something very important easy.

Reply from TMC Fine Jewellers
Great experience for ring designs and consultations
Sammy was very professional and helpful in assisting us with engagement ring designs. I received all designs and options and the estimates almost immediately afterwards and there was no pressure during the consultation to buy or make a quick decision. I felt very comfortable being there with my partner and am keen to explore further options with TMC.

Reply from TMC Fine Jewellers
Made us feel very welcome
Made us feel very welcome. Explained everything clearly and matched our excitement.

Reply from TMC Fine Jewellers
We attended the TMC pop up in Adelaide…
We attended the TMC pop up in Adelaide and fell in love with the range and the customer service was amazing! We finally decided to lock in my new engagement ring and the whole experience was wonderful and not a single issue! We will for sure be ordering our wedding rings from this company as well!

Reply from TMC Fine Jewellers
Absolutely love the finished product
Absolutely love the finished product. Was exactly what I imagined and the whole process was fantastic from the initial consultation through to the completed product. Loved getting updates along the way. Thankyou so much!
Jasmin made us feel really welcome and…
Jasmin made us feel really welcome and guided us through the process excellently. Really happy with responsiveness of the whole team and the commitment to creating quality pieces.
Great experience
The consultation was a very genuine experience. It was a no pressure environment and there were always options and advice for every direction the conversation went. Great service and great interaction. Glad we came here
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.