Toast Reviews 1,442

We love Toast!

Very easy for a mobile coffee service! We love the hand held device. My 9 and 11 year old son and daughter help at certain events, and they can operate and utilize the menu/card reader quite well!

Just another vc funded, outsourced dev tech company. Awful pos and end user experience. God help whichever restaurants depend on this garbage

We're absolutely obsessed with TOAST POS in our restaurant - it's a game-changer! From its intuitive design tailored to the food and beverage industry to the fantastic rewards program for our cherished guests, TOAST POS has truly transformed the way we operate and serve our customers.

One of the first things that struck us about TOAST POS is its front-facing interface. It's not just functional; it's also aesthetically pleasing. The sleek and modern design blends seamlessly with our restaurant's ambiance, enhancing the overall dining experience for our patrons. Plus, the rewards program is a hit! Our guests love earning and redeeming rewards effortlessly, keeping them coming back for more of our delicious offerings.

When it comes to versatility, TOAST POS shines. It allows us to accept all payment methods, including the convenience of tap-to-pay options. Our customers appreciate the hassle-free checkout process, making their experience with us all the more enjoyable. And speaking of convenience, the mobile order-to-go feature is a lifesaver for those on the go. Whether they're headed to a meeting or just in a hurry, our customers can still get their favorite coffee fix with ease.

Now, let's talk about the magic that happens behind the scenes. TOAST POS's backend is nothing short of remarkable. It provides us with a comprehensive analysis of our business on a daily, weekly, or monthly basis. This detailed insight helps us make informed decisions, optimize our operations, and stay ahead of the curve.

But that's not all; TOAST POS offers an exceptional recipe costing and inventory management system. Managing our ingredients and expenses has never been this efficient. It's the key to running a smooth operation, ensuring we're always well-stocked and our recipes are cost-effective.

Honestly, we could go on and on about TOAST POS because it truly has no equal in the restaurant industry. It has become an invaluable partner in our journey to providing exceptional dining experiences. If you're looking for a POS system that combines intuitive design, customer loyalty features, and robust backend support, TOAST POS is the only way to go. It's a game-changer, a must-have, and a true gem in the world of restaurant technology. We can't imagine running our restaurant without it!

We are a mid sized coffee shop with intentions to grow in our market and beyond. Toast has been awesome in allowing us to do our job without issues. The POS is straight forward and easy to use. We will absolutely use Toast for years to come.

Toast has been fantastic! It offers several features that allow us to compete with corporate brands without the additional costs.

When we opened our first coffee shop, I knew very little about Point of Sale (POS) systems for coffee shops. Thankfully, my co-worker understood them and helped set up our first one. We wanted to save money because we were quite small.

And so initially, we selected one of the Apple / IOS-based app POS systems. The options were fairly limited, but it was easy to use. The limiting and crippling factor with that POS system was that it was iPad based. Whenever Apple would release an update, our staff was prompted to update the iPad, even though the POS system wasn’t ready to operate on the updated version. In the end, we limped along, but were hoping to find something better.

We were determined to find a better solution for our second location a few years later. After researching and testing, we finally landed on Toast. I could not be happier. While it is not a perfect system, it is a vast improvement over the previous iPad-based system.

The Toast online ordering/app ordering function allows us to showcase images of our drinks and allows customers to order ahead.

The Toast system also functions offline, which is a lifesaver in a coffee shop. On occasion, the Internet provider’s system will go down, but Toast will allow your team to keep taking orders and serving customers.

We have also utilized their gift card system, allowing us to sell both electronic and physical gift cards. These have been great revenue boosters.

While the initial capital investment is more than an iPad-based system, the Toast system and hardware are well worth the investment.

Anytime our team has had an issue, the support team has been able to quickly help us. We highly recommend that you consider the Toast POS system for your coffee shop.

Need a short-cut to cash out customers when working short staff.
Not enough time to go through entire menu for a small black hot coffee.

Great coffee and toast - lovingly prepared!