YouGov Reviews 108,857

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 25,386 reviews, reviewers overwhelmingly had a great experience with this company. Many customers enjoy the platform for its reliable surveys and the opportunity to share their opinions on various topics, including current events and public figures, which they find engaging and insightful. People appreciate the ease of navigating the surveys and the consistent delivery of interesting content. The payment process is generally fast and accurate, with many users successfully receiving gift cards and other rewards, often noting the good selection and quick redemption. However, some customers also noted that accumulating enough points for a payout can take a significant amount of time, and some surveys, particularly those concerning products or services, can be repetitive and annoying. A few other people also felt that some survey questions were one-sided or did not allow for alternative views. Additionally, a minority of people experienced issues with account access, such as not receiving login verification emails, or delays in receiving their earned payouts and gift cards.

What people talk about most

User experience

Customers had positive experiences with user experience, finding the surveys interesting, easy to access, and... See more

Website

Clients share positive opinions on the website, with many considering it a solid, reliable, and dependable... See more

Social media

Consumers find social media to be a positive platform, appreciating the opportunity to express their views on... See more

Payment

Users describe positive interactions with payment, appreciating the ability to receive compensation for their... See more

Product

People report ambiguous experiences with product, particularly regarding gift cards. Many customers praise... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Solid, reliable survey site. It takes a while to earn enough for that minimum $15 payout, but it's nice to do surveys here and there and watch it accumulate. I especially like the daily questions on v... See more

Company replied

Rated 5 out of 5 stars

You Gov sets the Example of how they treat their members and provide beyond expectations customer service. Any interactions with You Gov... someone got back to me in less then 2 hours. The surveys... See more

Company replied

Rated 5 out of 5 stars

I enjoy YouGov Surveys. There are so many topics that keep me interested in sharing my opinions and point of view. The questions are all in plain English and the directions clear and easy to follow.... See more

Company replied

Rated 5 out of 5 stars

I love the YouGov page. It asks for my opinion on timely, germane topics, and my thoughts on public figures. I advise reading each question carefully before attempting to answer. Just redeemed my firs... See more

Company replied


Company details

  1. Market Researcher

About YouGov

Written by the company

Get Paid to Share Your Opinions

YouGov is a world-leading public opinion and data company with a global community of over 26 million panel members.

Our research is driven by our members, who share their opinions via YouGov surveys on a huge range of topics to earn points that can be redeemed for cash and gift card rewards.

Being a YouGov member is a great way to earn money online by taking our paid surveys.

Give Your Voice Real Power

It's also a great way to make your voice heard on the issues you care about, as the results of YouGov polls are frequently featured in the media and contribute to research that informs governments, major corporations, and brands on how to make better decisions.

Take Part in World-Class Research

The research we do is widely used because of its accuracy, which is owed to the great diversity of backgrounds found among our members, allowing our surveys to be answered by a representative sample of any given population. Therefore, our polls are extremely reliable in capturing public opinion on a topic, such as a country’s voting intentions, a demographic’s view of a company, or what the world thinks about current affairs and the biggest global news stories.

With YouGov, you get paid to shape the world.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

109K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

The problems I'm having with my account just falls on deaf ears.

Well here we go again - I now cannot update my Google account and every week I miss out on 250 points. YouGov's site has been acting very slow, and many times I can't even log in, and when I do and go to their Support page to bring this issue to their attention they now have a third-party 'firewall' which thinks my account is a threat and blocks me from accessing it. Fortunately I had saved an email directly from their Customer Support and have been in touch with them, but, as always, they're pointing the finger at me, telling me it's a problem on my end. NOT TRUE!!! I HADN'T MADE ANY CHANGES TO MY COMPUTER IN BETWEEN THE LAST TIME IT WORKED UPDATING GOOGLE! The prblem is theirs to fix, and they never believe me until several months go by and all of a sudden the issue 'magically' goes away and, I repeat, didn't do anything differently to fix it. YouGov, PLEASE FIX THIS ISSUE NOW! One more thing: every time they respond through Trustpilot in their responses to me they always tell me to give me the case number BUT I NEVER GET A CASE NUMBER FROM THEM. It's just another way of them stalling and shirking their responsibilities.

June 21, 2026
Unprompted review
Rated 5 out of 5 stars

Great experience.…

I always have a nice experience doing the surveys. They are interesting.

June 14, 2026
YouGov logo

Reply from YouGov

Hello,

Thank you for the review!

We’re really pleased to hear that you enjoy our surveys.

Your feedback is important to us, and we really appreciate the time you take to participate in our research.

Kind regards,
The YouGov support team

Rated 4 out of 5 stars

I like the direction

I like the direction

June 20, 2026
YouGov logo

Reply from YouGov

Hello,

Thank you for taking the time to leave such a positive review. We’re happy to have you as a YouGov member and want to thank you for the time you take to complete our surveys.

Kind regards,
The YouGov support team

Rated 5 out of 5 stars

Interesting topics

Interesting topics. Food for thought.

June 15, 2026
YouGov logo

Reply from YouGov

Hello,

Thank you for the review!

We’re really pleased to hear that you enjoy our surveys.

Your feedback is important to us, and we really appreciate the time you take to participate in our research.

Kind regards,
The YouGov support team

Rated 5 out of 5 stars

Good surveys

June 13, 2026
YouGov logo

Reply from YouGov

Hello,

Thank you for the review!

We’re really pleased to hear that you enjoy our surveys.

Your feedback is important to us, and we really appreciate the time you take to participate in our research.

Kind regards,
The YouGov support team

Rated 5 out of 5 stars

I get to voice my opinion and earn…

I get to voice my opinion and earn great rewards for doing so

June 18, 2026
YouGov logo

Reply from YouGov

Hello,

Thank you for the review!

We’re really pleased to hear that you enjoy our surveys.

Your feedback is important to us, and we really appreciate the time you take to participate in our research.

Kind regards,
The YouGov support team

Rated 5 out of 5 stars

Your opinion literally pays, I recommend YouGov to anyone

My first purchase made my experience great,
Proven me it was no tricks and scams and I urge you to take it seriously, it’s worth it

June 20, 2026
YouGov logo

Reply from YouGov

Hello,

Thank you for the review!

We’re really pleased to hear that you enjoy our surveys.

Your feedback is important to us, and we really appreciate the time you take to participate in our research.

Kind regards,
The YouGov support team

Rated 4 out of 5 stars

The surveys were good and simple

The surveys were good and simple, and eventually I received a $15 gift card. I did not receive the $300 that I was told I was getting in the beginning.

June 14, 2026
YouGov logo

Reply from YouGov

Hello,

Thank you for such a positive review.

We’re glad to hear that you’re happy with your reward, and we want to thank you for participating in our research.

Kind regards,
The YouGov support team

Rated 5 out of 5 stars

I enjoy all the questions and like…

I enjoy all the questions and like helping companies

June 18, 2026
YouGov logo

Reply from YouGov

Hello,

Thank you for the review!

We’re really pleased to hear that you enjoy our surveys.

Your feedback is important to us, and we really appreciate the time you take to participate in our research.

Kind regards,
The YouGov support team

Rated 5 out of 5 stars

You feel that your opinion matters

You feel that your opinion matters

June 21, 2026
YouGov logo

Reply from YouGov

Hello,

Thank you for the review!

We’re really pleased to hear that you enjoy our surveys.

Your feedback is important to us, and we really appreciate the time you take to participate in our research.

Kind regards,
The YouGov support team

Rated 5 out of 5 stars
YouGov logo

Reply from YouGov

Hello,

Thank you for the review!

We’re really pleased to hear that you enjoy our surveys.

Your feedback is important to us, and we really appreciate the time you take to participate in our research.

Kind regards,
The YouGov support team

Rated 5 out of 5 stars

I do enjoy surveys from YouGov

I do enjoy surveys from YouGov! I usually will put forth what l think! Truthfully l will do one every day! I love sitting and taking time to think of my responses to the survey!

June 21, 2026
YouGov logo

Reply from YouGov

Hello,

Thank you for the review!

We’re really pleased to hear that you enjoy our surveys.

Your feedback is important to us, and we really appreciate the time you take to participate in our research.

Kind regards,
The YouGov support team

Rated 5 out of 5 stars

Not a waste of time

Always provides points even when I don't qualify. YouGov does not waste my time and their rewards are very good.

June 21, 2026
YouGov logo

Reply from YouGov

Hello,

Thank you for taking the time to leave such a positive review. We’re happy to have you as a YouGov member and want to thank you for the time you take to complete our surveys.

Kind regards,
The YouGov support team

Rated 5 out of 5 stars

It’s fun looking at the questions and…

It’s fun looking at the questions and working out how they affect me.

June 14, 2026
YouGov logo

Reply from YouGov

Hello,

Thank you for the review!

We’re really pleased to hear that you enjoy our surveys.

Your feedback is important to us, and we really appreciate the time you take to participate in our research.

Kind regards,
The YouGov support team

Rated 5 out of 5 stars

The surveys are fun to fill out

The surveys are fun to fill out. All kinds of topics so it never gets boring. I get all excited when I see an email from them in my box.

June 14, 2026
YouGov logo

Reply from YouGov

Hello,

Thank you for the review!

We’re really pleased to hear that you enjoy our surveys.

Your feedback is important to us, and we really appreciate the time you take to participate in our research.

Kind regards,
The YouGov support team

Rated 5 out of 5 stars

I got my first gift card !

I got my first gift card !

June 14, 2026
YouGov logo

Reply from YouGov

Hello,

Thank you for such a positive review.

We’re glad to hear that you’re happy with your reward, and we want to thank you for participating in our research.

Kind regards,
The YouGov support team

Rated 5 out of 5 stars

No gimmicks

Most of the surveys are interesting and I love being able to give my opinion and have it actually make a difference. I feel like I'm being heard.

June 20, 2026
YouGov logo

Reply from YouGov

Hello,

Thank you for the review!

We’re really pleased to hear that you enjoy our surveys.

Your feedback is important to us, and we really appreciate the time you take to participate in our research.

Kind regards,
The YouGov support team

Rated 5 out of 5 stars

My favorite survey site

The surveys are always interesting, never seem to be biased one way or another, and questions are easy to understand. At the end of every survey, an option to express additional comments is provided. Unlike other survey platforms, YouGov doesn't waste your time by asking the same questions, redirecting to other areas to 'see if you qualify'. This is one of the BEST and my absolute favorite

June 21, 2026
YouGov logo

Reply from YouGov

Hello,

Thank you for taking the time to leave such a positive review. We’re happy to have you as a YouGov member and want to thank you for the time you take to complete our surveys.

Kind regards,
The YouGov support team

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