Tokyo-Tiger Reviews 1,580

TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Looking at 1,038 reviews, reviewers had a great experience with this company. Customers consistently praise the quality of the products, highlighting the excellent fabric and print quality, and how well items wash. Many people appreciate the unique and vibrant designs, finding them comfortable and stylish. Reviewers are also very satisfied with the customer service, noting the helpfulness and quick responses from the support team, especially when addressing issues or providing updates. However, some customers experienced issues with order and delivery times, with some orders taking longer than expected. There are also mentions of sizing discrepancies, with some finding items run small compared to standard sizes, and a few people reported that the quality of certain items, particularly prints, was not as durable as anticipated, fading after washing.

What people talk about most

Product

Reviewers mention positive feedback about product quality and design. Many customers praise the beautiful... See more

Quality

Users describe positive interactions with quality. Many customers praise the beautiful quality of items,... See more

Order

Customers consistently note ambiguous experiences with order. Many reviewers express satisfaction, praising... See more

Delivery service

Reviewers highlight ambiguous aspects of delivery service. While some customers experienced fast delivery,... See more

Customer service

Clients share ambiguous opinions on customer service. Many reviewers praise the excellent and responsive... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Designs and shirt quality are terrific, no doubt about that at all. The order did take longer than I expected though and at the three-week mark I'd still only received an order confirmation but no oth... See more

Company replied

Rated 4 out of 5 stars

The designs on the long-sleeved t-shirts are gorgeous. But the quality of the one with the blue cat isn't great and it already faded after the first wash… I usually avoid buying clothes from China bec... See more

Company replied

Rated 3 out of 5 stars

The designs look great but I don’t love the stiff plasticky feel of them. The t-shirts are reasonable quality, soft though a little thin. Website design could be better. It would be much easier if... See more

Company replied

Rated 5 out of 5 stars

The items are all great quality and the VIP WhatsApp service which trouble shoots allows you to contact someone directly with no waiting on a phone or for an email. The replacement service for items t... See more

Company replied


Company details

Written by the company

Satisfy everyone's love of Japanese culture Tokyo-Tiger brings Japanese culture to your doorstep,no matter where you are in the word.It offers a wide selection of beautiful Japanese-styled design that bring honor to all who wear it.The styles from Japan are probably the most popular for graphic clothing. Our mission is to create impressive, unique designs that bring pride and happiness in owning them. No matter if you are a fan of game and food or something more traditional like the Ukiyo-e, you can always find something you like. Offering you things that only the Japanese aesthetic has the power to create.A collection where we wanted to mix all that Japan can offer us in terms of unique things. Between culture or art, any fan of Japanese styles will be able to find a graphic tshirts that suits them. By offering you quality products, affordable shipping and impeccable service, we want to help you discover Japan and its unique culture. Thank you for choosing Tokyo-Tiger. We appreciate your support and hope you enjoy our products as much as we enjoy creating them.


Contact info

3.9

Great

TrustScore 4 out of 5

2K reviews

5-star
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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

My wife loved her new shirts

My wife loved her new shirts! They are adorable.

May 17, 2026
Unprompted review
Tokyo-Tiger logo

Reply from Tokyo-Tiger

Dear customer,

That’s so sweet — thank you! 😊
We’re thrilled your wife loves her new shirts! Nothing makes us happier than seeing our designs bring a smile.
Thanks for choosing Tokyo Tiger! 💛🐯👕

Best regards,
Tokyo‑Tiger Customer Service Team

Rated 5 out of 5 stars

Another order arrived

Another order arrived, another happy day!!! These shirts make me smile every time I wear them or my kids are wearing them. A little internal giggle every single time!! A shout out and thanks to Takaki for all the top-notch service and response as I was anxious to get the order!!

May 18, 2026
Unprompted review
Tokyo-Tiger logo

Reply from Tokyo-Tiger

Dear customer,

That’s absolutely wonderful to hear! 😊
We’re so happy your whole family is smiling in their shirts — and that they bring you those sweet little moments of joy every time. That’s exactly why we do what we do!
And thank you for the kind shoutout to Takaki — we’ll make sure he gets your message! 💛
Here’s to many more happy deliveries and giggles ahead! 🐯👕✨

Best regards,
Tokyo‑Tiger Customer Service Team

Rated 5 out of 5 stars

Super happy

I'm super happy with my shirts and I will be ordering more. The quality is great, they wash well, and fit as expected. Thanks Takaki and Tokyo Tiger!

May 4, 2026
Unprompted review
Tokyo-Tiger logo

Reply from Tokyo-Tiger

Dear customer,

Thank you so much! 😊
We’re thrilled you’re loving your shirts — and that they’re holding up perfectly wash after wash!
Thanks for the sweet shoutout to Takaki — we’ll pass it right along! 🐯💛
Can’t wait to see your next order! 💙👕

Best regards,
Tokyo‑Tiger Customer Service Team

Rated 4 out of 5 stars

It's okay

It's okay. Takaki was helpful on WhatsApp. I approving material quality and price quality ratio

May 18, 2026
Unprompted review
Tokyo-Tiger logo

Reply from Tokyo-Tiger

Dear customer,

Thank you so much! 😊
We’re glad Takaki could assist you on WhatsApp — and we truly appreciate your approval of both the material quality and the value for price!
Your support means a lot to us. 💛🐯✨

Best regards,
Tokyo‑Tiger Customer Service Team

Rated 5 out of 5 stars

Ace stuff

Pretty quick service excellent item

May 8, 2026
Unprompted review
Tokyo-Tiger logo

Reply from Tokyo-Tiger

Dear customer,

Thank you so much! 😊
We’re thrilled you loved the item and the speedy service — really appreciate you taking the time to let us know! 💛👕✨

Best regards,
Tokyo‑Tiger Customer Service Team

Rated 1 out of 5 stars

Their customer service is basically nonexistent

Their customer service is basically nonexistent, i paid extra for the express shipping, and i’ve been waiting for one and a half week and even emailed them, yet i still haven’t heard anything back from them nor did i get the product that i ordered.

May 18, 2026
Unprompted review
Tokyo-Tiger logo

Reply from Tokyo-Tiger

Dear customer,

We’re truly sorry to hear about your experience — this is absolutely not the level of service we aim to provide, and we sincerely apologize for the delay and lack of communication.
First, express shipping orders are typically delivered within 5-7 business days. There may have been an issue with tracking updates, inventory, or an internal oversight on our part — and we take full responsibility.
To make this right immediately:
1. Please reply with your order number (or the email used to place the order).
2. We’ll track your package in real time, escalate it with our shipping partner, and give you a clear delivery estimate within 24 hours.
You deserve better — and we’re committed to fixing this now. Thank you for giving us the chance to make it right.

Best regards,
Tokyo‑Tiger Customer Service Team

Rated 5 out of 5 stars

You'll love your new shirt

The product is great. I had difficulties with the delivery service but Tokyo-Tiger fixed the problem. Appreciated.

May 6, 2026
Unprompted review
Tokyo-Tiger logo

Reply from Tokyo-Tiger

Dear customer,

Thank you so much! 😊
We’re delighted that you’re happy with the shirt and really appreciate you sharing that, even though there were some delivery issues, Tokyo‑Tiger was able to fix the problem for you. Your understanding and kind review mean a lot to us. 💛👕✨

Best regards,
Tokyo‑Tiger Customer Service Team

Rated 5 out of 5 stars

Saw it, loved it, bought it, loved it more and ordered more !

Outstanding ! These shirts are unbelievable, the delivery went smoothly and quickly. No nonsens, not many mails, just a quick delivery of original shirts, perfect impression and very good quality. I was so happy I immediately ordered some more !

May 8, 2026
Unprompted review
Tokyo-Tiger logo

Reply from Tokyo-Tiger

Dear customer,

Thank you so much! 😊
We’re thrilled you loved the shirts, the smooth delivery, and the quality — and that you’ve already ordered more! 💛👕✨

Best regards,
Tokyo-Tiger Customer Service Team

Rated 3 out of 5 stars

I ordered 3 T-shirts size small

I ordered 3 T-shirts size small. They came from 2 different vendors: 2 from one, 1 from another. Although they each said small as the size; 2 were much smaller than the other one. I should have sent them back since I am sure all will shrink somewhat when washed, but I am wearing one now. And sending seemed more trouble than it was worth even though they weren’t cheap.
The 2 that were small measured 15 inches across the shoulders and 16 inches from side to side. The other was 16+ across the shoulders and 19 side to side.

May 10, 2026
Unprompted review
Tokyo-Tiger logo

Reply from Tokyo-Tiger

Dear customer,

Thank you so much for your honest feedback—we sincerely apologize.
This situation should not have occurred. We are investigating this matter with our production partners to ensure that sizing is more standardized in the future. Please send us your product size measurements, and we will confirm as soon as possible.
customer@tokyo-tiger.com
Thank you again for giving us this opportunity, and thank you for wearing our T-shirt today.

Best regards,
Tokyo-Tiger Customer Service Team

Rated 5 out of 5 stars

Great clothing with humorous design

I love the humor of the design offerings from Tokyo-Tiger and the clothing is well-made and very high quality. Communication is excellent throughout the process. Delivery is surprisingly quick to the U.S. also.

May 14, 2026
Unprompted review
Tokyo-Tiger logo

Reply from Tokyo-Tiger

Dear customer,

Thank you so much! 😊
We’re thrilled you love the humor, quality, and fast delivery — and that our communication hit the mark!
Thanks for supporting Tokyo-Tiger! 💛🐯✨

Best regards,
Tokyo-Tiger Customer Service Team

Rated 5 out of 5 stars

Now fully convinced !

Frankly speaking, I hesitated a bit before ordering, not 100% reassured by the feedbacks about the site and its products. But the jerseys looked awesome so I finally ordered… and my experience is a real 5 stars success : beautiful clothes, delivery time in the standard, and Takaki at customer service fully focused on my experience ! Thanks for everything, I’ll come back for sure 😁

April 30, 2026
Unprompted review
Tokyo-Tiger logo

Reply from Tokyo-Tiger

Dear customer,

Thank you so much! 😊
We’re honored your experience turned into a 5-star success — and we’ll be sure to pass your kind words on to Takaki!
Can’t wait to welcome you back! 💛👕✨

Best regards,
Tokyo-Tiger Customer Service Team

Rated 5 out of 5 stars

Fun products

Fun products, good quality. Quick shipping.

May 17, 2026
Unprompted review
Tokyo-Tiger logo

Reply from Tokyo-Tiger

Dear customer,

Thank you! 😊
So glad you’re loving the fun designs, quality, and fast shipping! 💛👕✨

Best regards,
Tokyo-Tiger Customer Service Team

Rated 5 out of 5 stars

Unique merchandise that make for…

Unique merchandise that make for fantastic gifts

May 17, 2026
Unprompted review
Tokyo-Tiger logo

Reply from Tokyo-Tiger

Dear customer,

Thank you! 😊
So happy you think our designs make fantastic gifts — that’s what we love to hear! 💛🎁✨

Best regards,
Tokyo-Tiger Customer Service Team

Rated 5 out of 5 stars

Sheer quality

The Tokyo Tiger t-shirts stand out for their superb finishing. No cheap images ironed onto the fabric with a household iron — nope, these are proper, high-quality t-shirts through and through. The slogans are hilarious and show a humor so dry that you’ll want to grab a bottle of bone-dry white wine to go with them and throw in a proper party. Premium quality, not cheap — but then you actually get something that’s worth wearing. I'll order again. For sure. Next time I'll probably buy one of their caps.

May 17, 2026
Unprompted review
Tokyo-Tiger logo

Reply from Tokyo-Tiger

Dear customer,

Thank you for such a brilliant (and brilliantly funny!) review! 😊
We’re thrilled you appreciate the quality, the dry humor — and the wine-worthy slogans! 🍷🐯
Can’t wait to send you a cap next time! 💛✨

Best regards,
Tokyo-Tiger Customer Service Team

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service! Miranda is the best!

April 22, 2026
Unprompted review
Tokyo-Tiger logo

Reply from Tokyo-Tiger

Dear customer,

Thank you so much! 😊
We’re thrilled you had a great experience — and we’ll be sure to pass your kind words on to Miranda! 💛✨

Best regards,
Tokyo-Tiger Customer Service Team

Rated 1 out of 5 stars

Never delivered or refunded

Never delivered or refunded

May 7, 2026
Unprompted review
Tokyo-Tiger logo

Reply from Tokyo-Tiger

Dear customer,

We’re truly sorry this happened — you absolutely shouldn’t be left without your order or a refund.
To resolve this immediately, please reply with: customer@tokyo-tiger.com
Your order number
The email address used to place the order
This isn’t the experience we want for anyone, and we’re committed to making it right. Thank you for giving us the chance to fix it.

Best regards,
Tokyo-Tiger Customer Service Team

Rated 5 out of 5 stars

14 jerseys, am officially addicted!

I have now ordered 14 jerseys from Tokyo-Tiger for myself, my daughter, son-in-law and friend and I absolutely can’t fault them, the quality is beautiful, they wash really well, the sizes are accurate, although we have ordered larger because we want that baggy look, I’m officially addicted! some of them are hilarious, I often get complimentary comments when I wear them out, my friend has gone on to order for her daughter too. Delivery is fine, not really quick but to be expected. I haven’t had to use customer support yet so can’t comment on that, however I have received some really good discounts after my first order.

May 4, 2026
Unprompted review
Tokyo-Tiger logo

Reply from Tokyo-Tiger

Dear customer,
Wow, so happy to know you’re totally obsessed with our jerseys 🥰
We’re thrilled you love the great quality, perfect sizing and fun designs, and glad they stay nice after washing.
Thanks for recommending us to your family and friends! We really appreciate your long-term support ✨
We’ll keep offering nice discounts and better items for you.

Best regards,
Tokyo-Tiger Customer Service Team

Rated 5 out of 5 stars

No problems here.

No problems here. Their customer service was a little difficult to follow, but they actually corrected the wrong address I'd put in, and delivered the products to my current apartment. Their stuff isn't the best quality, but it is very affordable, so you get what you pay for. The designs are incredibly cute too, and I was super impressed that they came through on the free delivery when I have had other companies based in North America fail to do the same. Would order again, for sure. (Also, for Western customers, the XXXL fits an XXL perfectly, so I'd suggest ordering a size larger than you would from typical sizings on our side of the pond.)

May 11, 2026
Unprompted review
Tokyo-Tiger logo

Reply from Tokyo-Tiger

Dear customer,
Thanks a lot for your honest review 🥰
We really appreciate you understanding our small flaws and loving our lovely designs.
Glad we fixed your address smoothly and fulfilled free delivery for you.
We will keep improving and look forward to your next order ✨

Best regards,
Tokyo-Tiger Customer Service Team

Rated 5 out of 5 stars

Bought 3 mesh shirts

Bought 3 mesh shirts. Order went through right away, and shipped flawlessly. Thank you for a great customer experience

April 28, 2026
Unprompted review
Tokyo-Tiger logo

Reply from Tokyo-Tiger

Dear customer,

Thank you so much for your kind review 🥰
We’re thrilled your three mesh shirts ordered and shipped so smoothly ✨
It’s such a pleasure to bring you a great shopping experience 🙌

Best regards,
Tokyo-Tiger Customer Service Team

Rated 5 out of 5 stars

The clothing I received

The clothing I received
Fitted really well, looks great
And true too my size, Thanks
Tokyo tiger 🐯 Highly recommend to anyone who likes
Fun t shirts

May 12, 2026
Unprompted review
Tokyo-Tiger logo

Reply from Tokyo-Tiger

Dear customer,

Thank you for your lovely review 🐯
We’re so happy the shirts fit perfectly and match your size really well 🥰
It means a lot that you highly recommend our fun tees ✨

Tokyo-Tiger Customer Service Team

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