Tokyo-Tiger Reviews 1,626

TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Looking at 1,070 reviews, reviewers had a great experience with this company. Customers are really happy with the product quality and the appealing designs, often describing them as superb and durable. Many appreciate the unique and creative artwork, finding the clothes comfortable and stylish. However, some people were dissatisfied with the sizing, noting that items often run small compared to standard sizes and advising to size up. There were also occasional issues with order delivery, with some customers experiencing delays or problems with tracking. A few reviewers also mentioned concerns about the quality of some prints fading after washing or the material feeling thin.

What people talk about most

Product

People report positive experiences with product, often praising the great quality, unique designs, and... See more

Quality

Customers consistently note positive experiences with quality, praising the good materials, printing, and... See more

Order

Consumers find order experiences to be ambiguous. Many customers praise the ease of ordering, quick delivery,... See more

Delivery service

Customers had ambiguous experiences with delivery service. Many reviewers praised the fast and quick... See more

Customer service

Reviewers highlight ambiguous aspects of customer service. Many customers praise the excellent and responsive... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Designs and shirt quality are terrific, no doubt about that at all. The order did take longer than I expected though and at the three-week mark I'd still only received an order confirmation but no oth... See more

Company replied

Rated 4 out of 5 stars

The designs on the long-sleeved t-shirts are gorgeous. But the quality of the one with the blue cat isn't great and it already faded after the first wash… I usually avoid buying clothes from China bec... See more

Company replied

Rated 4 out of 5 stars

Update 2: TT has delivered the shirts that were lost on initial shipment. Thank you Update: After neg review, TT has reached out to repro & resend my order, 2-3 wait. I'll update again when... See more

Company replied


Company details

Written by the company

Satisfy everyone's love of Japanese culture Tokyo-Tiger brings Japanese culture to your doorstep,no matter where you are in the word.It offers a wide selection of beautiful Japanese-styled design that bring honor to all who wear it.The styles from Japan are probably the most popular for graphic clothing. Our mission is to create impressive, unique designs that bring pride and happiness in owning them. No matter if you are a fan of game and food or something more traditional like the Ukiyo-e, you can always find something you like. Offering you things that only the Japanese aesthetic has the power to create.A collection where we wanted to mix all that Japan can offer us in terms of unique things. Between culture or art, any fan of Japanese styles will be able to find a graphic tshirts that suits them. By offering you quality products, affordable shipping and impeccable service, we want to help you discover Japan and its unique culture. Thank you for choosing Tokyo-Tiger. We appreciate your support and hope you enjoy our products as much as we enjoy creating them.


Contact info

3.9

Great

TrustScore 4 out of 5

2K reviews

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Replied to 99% of negative reviews

Typically replies within 24 hours

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Rated 3 out of 5 stars

So close but far too small

Love the design and feel of the shirts but sadly the sizes I found way off. Always order big to make sure but these are at least 2 sizes smaller than usual fitment and therefore useless
Gifted them to someone

May 9, 2026
Unprompted review
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Reply from Tokyo-Tiger

Dear customer,

Thanks again for your kind words about the design and fabric — we’re so glad you liked those parts! We truly apologize that the sizing was so inconsistent with your expectations, especially since you proactively ordered larger. That’s definitely not the experience we want you to have.
We really appreciate your honesty and the fact that you still found a good home for the shirts by gifting them. As a small token of our apology, we’d love to offer you a discount on your next order, along with personalized size guidance to ensure a perfect fit next time.
Just let us know if you’d like to take us up on that — no pressure at all. Either way, thank you for giving us feedback that helps us do better

Best regards,
Tokyo-Tiger Customer Service Team

Rated 5 out of 5 stars

Washed shirts are great quality with…

Washed shirts are great quality with unique designs. Takaki also showed great customer service when answering my questions about the product delivery.

Overall good experience 🤙

April 23, 2026
Unprompted review
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Reply from Tokyo-Tiger

Dear customer,

Thanks for the great feedback! 🙌
Glad the washed shirts hold up well and you love the unique designs. 🤙
And big thanks for shouting out Takaki — amazing customer service is what we aim for. 😊

Best regards,
Tokyo-Tiger Customer Service Team

Rated 4 out of 5 stars

Sizing of mesh polos is off

Sizing of mesh polos is off. XL is more like a L. Probably best to go up a size if you like a looser fit.

May 23, 2026
Unprompted review
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Reply from Tokyo-Tiger

Dear customer,

Thanks for the honest feedback. 🙏
Sorry the sizing of the mesh polos ran smaller than expected. 😕
Going up a size for a looser fit is a good tip — we appreciate you sharing that for other customers. ✅

Best regards,
Tokyo-Tiger Customer Service Team

Rated 5 out of 5 stars

Been buying T-Shirts from here for a…

Been buying T-Shirts from here for a few years now and always pleased with the product. My favourite had been changed sadly but Takaki (in Customer Services) managed to get me two of my favourites done specially which was brilliant. Great product and great service.

May 10, 2026
Unprompted review
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Reply from Tokyo-Tiger

Dear customer,

Thanks for sticking with us for years — that means a lot. 🙌
Sorry your favorite tee changed, but so glad Takaki could step in and sort out two special ones for you. 😊
Great product and great service is exactly what we're here for. ✅

Best regards,
Tokyo-Tiger Customer Service Team

Rated 5 out of 5 stars

Good quality materials and printing, very happy

Good quality materials and printing, súper helpful customer service, Takaki helped me track my order and cleared up my questions quickly. Very happy and I will buy again.

May 22, 2026
Unprompted review
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Reply from Tokyo-Tiger

Dear customer,

Thanks for the awesome review! 🙌
So glad you're happy with the quality of materials and printing. 😊
And big shoutout to Takaki for the super helpful customer service. ✅
We can't wait to have you buy again!

Best regards,
Tokyo-Tiger Customer Service Team

Rated 5 out of 5 stars

I absolutely love these jerseys and…

I absolutely love these jerseys and tees.
Quality, breathable and beautiful.
I get compliments everywhere I go.

Big fan!!!

May 22, 2026
Unprompted review
Tokyo-Tiger logo

Reply from Tokyo-Tiger

Dear customer,

That's amazing to hear — thank you! 🙌
Love that you're getting compliments everywhere you go. 😎
Quality, breathable, and beautiful is exactly what we aim for. ✅

Best regards,
Tokyo-Tiger Customer Service Team

Rated 5 out of 5 stars

Was not sure about this company at all…

Was not sure about this company at all but still ordered.
Should not have worried, fast postage, excellent quality and very happy, will buy again definitely.

May 15, 2026
Unprompted review
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Reply from Tokyo-Tiger

Dear customer,

Thanks for giving us a shot — and we're so glad you did! 🙌
Fast postage, excellent quality, and a happy customer is all we can ask for. 😊
See you next time for sure. ✅

Best regards,
Tokyo-Tiger Customer Service Team

Rated 4 out of 5 stars

Lovely product

Lovely product, hopefully my daughter will love it for her birthday. Price is superb too

May 15, 2026
Unprompted review
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Reply from Tokyo-Tiger

Dear customer,

Thanks for your kind words! 🙌
So glad you found the product lovely and the price superb. 😊
We really hope your daughter loves it on her birthday — what a sweet gift. 🎂✅

Best regards,
Tokyo-Tiger Customer Service Team

Rated 5 out of 5 stars

The t-shirts and other items I buy from…

The t-shirts and other items I buy from Tokyo tiger are always amazing quality, quick delivery and it's easy to track where they are also the team are very kind and friendly especially takaki

May 22, 2026
Unprompted review
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Reply from Tokyo-Tiger

Dear customer,

Thanks so much for your continued support! 🙌
Amazing quality, quick delivery, easy tracking, and a kind team — that's the full package. 😊
And Takaki will be thrilled to hear the shoutout. ✅

Best regards,
Tokyo-Tiger Customer Service Team

Rated 5 out of 5 stars

Very happy with my purchase

Very happy with my purchase! Wesley helped me with a couple of questions I had through Instagram and I found the perfect shirt! I've only worn it once but got 3 compliments from strangers. Highly recommended!

May 17, 2026
Unprompted review
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Reply from Tokyo-Tiger

Dear customer,

That's a win! 🙌
So glad Wesley could help you find the perfect shirt — and three compliments in one wear? That's the dream. 😎✅

Best regards,
Tokyo-Tiger Customer Service Team

Rated 5 out of 5 stars

I have now placed 4 orders with…

I have now placed 4 orders with Tokyo-Tiger and I just LOVE their 'washed t-shirts'. The material is so nice and production of the ones I have ordered are outstanding! I can see an order #5 in my future. I get routine emails for updates but they do lack in communications when it comes to keeping the buyer up-to-date. There's been only one time (1st order) where I did need customer service and they responded quickly to resolve the issue. My last order I got about 10 days ago, Takaki was very good with keeping in touch. I did find that after the 1st order, if you pay for Priority shipping, I get my items almost twice as fast. I am on the east coast of the US. I wish I knew how to use my points. I think there is around 1700 attached to my account. I want to use them when I order but I can't figure out how to do it. I want to find a way to use them to pay for the t-shirts. So, great job, Tokyo-Tiger. I WILL be back!

May 20, 2026
Unprompted review
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Reply from Tokyo-Tiger

Dear customer,
So glad you love our washed tees and satisfied with four orders🛍️
Appreciate your kind feedback on service and shipping experience🚚
We'll optimize daily order notification better📩

Feel free to reach out if you need guidance on redeeming account points. Looking forward to your fifth purchase soon!

Best regards,
Tokyo-Tiger Customer Service Team

Rated 5 out of 5 stars

Color and design accuracy

Orders look like the picture, true to size as well. Cute designs, not as expensive, and order tracking on time

May 21, 2026
Unprompted review
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Reply from Tokyo-Tiger

Dear customer,
Happy the color and design match the photos perfectly🎨
Nice to know the sizing fits well and designs are lovely👕
Smooth order tracking and affordable price bring great shopping experience📦

Best regards,
Tokyo-Tiger Customer Service Team

Rated 2 out of 5 stars

Didn't like the fabric (the texture)…

Didn't like the fabric (the texture) and the drawing in the tshirt is very different than in the pictures. Due to the fabric also.

May 21, 2026
Unprompted review
Tokyo-Tiger logo

Reply from Tokyo-Tiger

Dear customer,
We apologize the fabric texture fails to meet your preference😕
Sorry that the printed pattern differs from the displayed pictures🖼️
We will improve material and printing quality seriously📝

Please contact support@tokyo-tiger.com to deal with your concerns.

Best regards,
Tokyo-Tiger Customer Service Team

Rated 5 out of 5 stars

Just great

Well, this was my second order at Tokyo Tiger and I was absolut satisfyed again. There are a lot of cool things on their webside and this time again, the quality is great. Worth it's price for sure.
The payment was fast, safe and easy!
When it comes to the delivery service, they make it different and, in my opinion, better than the most. You can contact them via WhatsApp and a service worker will help you with all your questions. Instead of looking yourself for the delivery status or what ever. In my case, this time the name of the worker was Takaki. The answers always came fast and got the informations I wanted. It's very cool to have some real person looking after your requests you Put out there in WhatsApp.
Thanks again Takaki. :D

May 19, 2026
Unprompted review
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Reply from Tokyo-Tiger

Dear customer,
Happy to gain your repeated recognition🌟
Pleased that you approve of product quality and cost performance💯
Glad our convenient payment and thoughtful service bring you nice experience💬

Thanks for praising Takaki's timely and attentive reply. We will keep offering considerate service all the time and welcome your next shopping.

Best regards,
Tokyo-Tiger Customer Service Team

Rated 4 out of 5 stars

4 start because not send to me the…

4 start because not send to me the track order to my email that was really helpfully
Quality it's really good
I don't know if my order arrive fast for the pay expedite delivery I'll try new order
Asesor miranda she was helpfull

May 19, 2026
Unprompted review
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Reply from Tokyo-Tiger

Dear customer,

Thank you so much for your honest 4-star review! 🙏We’re really glad you are satisfied with the product quality.
We sincerely apologize for forgetting to send the tracking number to your email, that was our oversight. We will fix this issue right away.
Hope your expedited delivery arrives smoothly, and thank you for your kind praise for Miranda. Looking forward to your next order soon!

Best regards,
Tokyo‑Tiger Customer Service Team

Rated 5 out of 5 stars

Good prices and great selection

Good prices, quite fast shipping to UK, VIP service on WhatsApp for order updates was useful (thanks Takaki!)

March 23, 2026
Unprompted review
Tokyo-Tiger logo

Reply from Tokyo-Tiger

Dear customer,

Thank you so much! 😊
We’re thrilled you enjoyed the great prices, speedy shipping to the UK, and found our WhatsApp VIP updates helpful — Takaki says a big thank you too! 💛
It’s customers like you who make what we do so rewarding. See you next time! 🐯✨

Best regards,
Tokyo‑Tiger Customer Service Team

Rated 5 out of 5 stars

Easy to order

Easy to order, quick delivery and high quality shirts….what more can you ask for! Any questions I asked were answered clearly and in good time by Takaki.

May 6, 2026
Unprompted review
Tokyo-Tiger logo

Reply from Tokyo-Tiger

Dear customer,

Thank you so much! 😊
We’re so glad your experience was smooth from start to finish — easy ordering, fast delivery, top-quality shirts, and clear support from Takaki (we’ll pass along your kind words!).
Honestly? We couldn’t ask for a better customer than you! 💛🐯✨
Thanks for choosing Tokyo-Tiger!

Best regards,
Tokyo‑Tiger Customer Service Team

Rated 5 out of 5 stars

Support staff are very attentive and…

Support staff are very attentive and the shirt is great quality and a good price

May 19, 2026
Unprompted review
Tokyo-Tiger logo

Reply from Tokyo-Tiger

Dear customer,

Thank you so much! 😊
We’re thrilled you’re happy with both the quality and price of your shirt — and we’ll make sure our support team gets your kind words!
Customers like you make all the hard work worthwhile. Thanks for choosing Tokyo-Tiger! 💛👕✨

Best regards,
Tokyo‑Tiger Customer Service Team

Rated 5 out of 5 stars

Happy with my orders

I was a bit worried when I first ordered since I had never heard of them. I’ve now ordered twice- very happy with both orders. Good quality and fun designs!

May 15, 2026
Unprompted review
Tokyo-Tiger logo

Reply from Tokyo-Tiger

Dear customer,

Thank you so much! 😊
We’re so glad you took the chance on us — and even happier that you’ve loved both orders!
Knowing you’re enjoying the quality and fun designs means the world to us. Thanks for being part of the Tokyo-Tiger family! 💛🐯✨

Best regards,
Tokyo‑Tiger Customer Service Team

Rated 5 out of 5 stars

Good quality

Ordered 4 things, the quality is really good as I think , gonna order some some )

May 7, 2026
Unprompted review
Tokyo-Tiger logo

Reply from Tokyo-Tiger

Dear customer,

That’s awesome — thank you! 😊
So glad you’re happy with the quality of all 4 items… and we can’t wait for your next order! 💛👕✨

Best regards,
Tokyo‑Tiger Customer Service Team

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