Tokyo-Tiger Reviews 1,639

TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Looking at 1,108 reviews, reviewers had a great experience with this company. Customers consistently praise the quality of the products, highlighting the good fabrics, superb finishing, and high-quality prints that wash well and maintain their appearance. Many appreciate the unique and cool designs, often receiving compliments when wearing the items. The customer service is frequently described as helpful, reactive, and efficient, with specific mentions of quick problem resolution and good communication regarding orders and delivery. Reviewers also note that delivery is often quick and smooth, with some expressing pleasant surprise at the speed. However, some people mentioned issues with sizing, finding that items run small and recommending ordering one or two sizes up, especially for women's and mesh jersey items. A few other people also felt that the material could sometimes feel thin or plasticky, and some experienced problems with stitching or prints fading after washing. There were also occasional concerns about communication gaps and delayed deliveries for some orders.

What people talk about most

Product

Clients share positive opinions on product quality, often praising the good quality fabrics, prints, and... See more

Quality

Customers consistently note positive experiences with quality, praising the perfect quality, good quality for... See more

Order

People report ambiguous experiences with their orders, with some customers praising perfect quality, quick... See more

Delivery service

Users describe ambiguous interactions with delivery service, with some customers reporting overall... See more

Customer service

Reviewers highlight ambiguous aspects of customer service, with many praising the prompt, courteous, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Positive points : - great choice of designs - good quality fabrics - fast shipping. I’ve been positively surprised. - customer service reactive and really willing to help. A big thumbs up to M... See more

Company replied

Rated 4 out of 5 stars

Designs are cool and I found the fit to be best if you go one up from what you normally wear. Material is light and airier than what I would normally find for mesh shirts purchased at local retail. Ov... See more

Company replied

Rated 3 out of 5 stars

The designs look great but I don’t love the stiff plasticky feel of them. The t-shirts are reasonable quality, soft though a little thin. Website design could be better. It would be much easier if... See more

Company replied

Rated 3 out of 5 stars

I'm a bit disappointed with the material and finish of this cardigan, especially for the price. It's poorly stitched and constructed, the bands the buttons are on a raw, wonky, and badly stitched. It... See more

Company replied


Company details

Written by the company

Satisfy everyone's love of Japanese culture Tokyo-Tiger brings Japanese culture to your doorstep,no matter where you are in the word.It offers a wide selection of beautiful Japanese-styled design that bring honor to all who wear it.The styles from Japan are probably the most popular for graphic clothing. Our mission is to create impressive, unique designs that bring pride and happiness in owning them. No matter if you are a fan of game and food or something more traditional like the Ukiyo-e, you can always find something you like. Offering you things that only the Japanese aesthetic has the power to create.A collection where we wanted to mix all that Japan can offer us in terms of unique things. Between culture or art, any fan of Japanese styles will be able to find a graphic tshirts that suits them. By offering you quality products, affordable shipping and impeccable service, we want to help you discover Japan and its unique culture. Thank you for choosing Tokyo-Tiger. We appreciate your support and hope you enjoy our products as much as we enjoy creating them.


Contact info

3.9

Great

TrustScore 4 out of 5

2K reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 4 out of 5 stars

So the jersey took forever to get here…

So the jersey took forever to get here through customs. But it did show up and it is nice and looks as the picture portrayed. The onky issue is a 5xl is not a 5xl. Im a bigger guy but I wear 4xl usually and the 5xl is tiny. I did talk to support and were working on a fix.

May 1, 2026
Unprompted review
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Reply from Tokyo-Tiger

Dear Customer,

Thank you so much for your honest and thoughtful review! 🙏
We’re really sorry your jersey was held up for so long in customs, but we’re glad it finally arrived and matches the description perfectly.
We completely understand your frustration with the sizing issue. It’s definitely disappointing that the 5XL runs way too small, especially since you normally wear a 4XL. Thank you for reaching out to our support team, and we’re committed to getting this properly sorted out for you.
We’ll also forward your feedback to our product team to adjust our plus-size standards, so the sizing fits true to size for larger body types moving forward.
We truly appreciate your patience and understanding!

Best regards,
Tokyo-Tiger Customer Service Team

Rated 5 out of 5 stars

Good quality

Easy to use website. Great quality product too. T-shirt material was lovely and thick, and washes well

April 24, 2026
Unprompted review
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Reply from Tokyo-Tiger

Dear Customer,

Thank you so much for your kind review! 😊
We’re thrilled you find our website easy to use and love the great quality of your T-shirt. It makes us happy to hear the material is nice and thick, and that it washes really well too.
We truly appreciate your support and hope to see you shop with us again soon!
Best regards,
Tokyo-Tiger Customer Service Team

Rated 5 out of 5 stars

The first 2 shirts I got didn’t fit me…

The first 2 shirts I got didn’t fit me correctly and I was unhappy about it but the team got back to me right away when I was emailing them and they were able to fix everything for me (Miranda, Vivi, Wesley, and ending it with Takaki). I just received my new shirts and they fit perfectly. I LOVE them. Thank you so sooo much! It delivered pretty fast too. The quality is great. A bit on the thinner side for the jerseys but definitely airy. So that’s nice.

May 7, 2026
Unprompted review
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Reply from Tokyo-Tiger

Dear Customer,

Thank you so much for this wonderful and heartfelt review! 💛
We’re truly sorry your first two shirts didn’t fit well at first, but we’re so glad our team—Miranda, Vivi, Wesley, and Takaki—replied promptly and sorted everything out for you perfectly.
It makes us incredibly happy to hear the new shirts fit you flawlessly, arrived quickly, and that you love the great quality. We totally agree the jerseys are lightweight and nicely airy for comfortable everyday wear.
Thank you again for your patience and kind support. We absolutely love having you as a customer and can’t wait to assist you again soon! 😊

Best regards,
Tokyo-Tiger Customer Service Team

Rated 5 out of 5 stars

Good quality and very beautiful clothes

May 7, 2026
Unprompted review
Tokyo-Tiger logo

Reply from Tokyo-Tiger

Dear Customer,

Thank you so much! 😊
We're thrilled to hear you love the quality and design—your kind words truly mean a lot to us!
Thanks for supporting Tokyo Tiger. Happy wearing! 💛👕✨

Best regards,
Tokyo-Tiger Customer Service Team

Rated 5 out of 5 stars

Mesh Jersey

Love the product, my order was shipped and received quickly! Great patterns and accurate sizing.

April 17, 2026
Unprompted review
Tokyo-Tiger logo

Reply from Tokyo-Tiger

Dear Customer,

Thank you so much! 😊
We’re so happy to hear you love the product—great patterns, accurate sizing, and fast shipping? That’s music to our ears! 🎶
Thanks for your support and trust in Tokyo Tiger. Enjoy every wear! 💛👕✨

Best regards,
Tokyo-Tiger Customer Service Team

Rated 5 out of 5 stars

I have 5 t-shirts from Tokyo tiger

I have 5 t-shirts from Tokyo tiger. I wear one every day. The amount of people who stop my in the street or shops to tell me they love my t-shirt is amazing. It really gives me a lift I need. If that doesn't convince you they are great then I will tell you the quality is brilliant and the fit is great. Designs are perfect. Special thanks to Miranda from customer service for her support

May 6, 2026
Unprompted review
Tokyo-Tiger logo

Reply from Tokyo-Tiger

Dear Customer,

Wow—thank you for this absolutely heartwarming message! 💛
Knowing that your Tokyo Tiger tee gives you a daily boost—and even sparks joy in strangers on the street—is everything we design for. You’re not just wearing a T-shirt; you’re sharing a little spark of fun and confidence with the world. 🌟
We’re so glad the quality, fit, and designs hit the mark for you—and we’ll be sure to pass your kind words along to Miranda! She’s smiling extra wide today 😊
Thank you for being part of our community. Keep shining—one awesome tee at a time! 🐯👕✨

Best regards,
Tokyo-Tiger Customer Service Team

Rated 5 out of 5 stars

Awesome jersey!

I ordered a jersey. When I received it, it was just as good as the pictures! I loved it so much that I ordered another one! Awesome product! 💯😎

May 6, 2026
Unprompted review
Tokyo-Tiger logo

Reply from Tokyo-Tiger

Dear Customer,

That’s awesome—thank you! 😎💯
We’re so happy your jersey matched the photos (and your expectations!) and that you loved it enough to order another one. That truly means the world to us!
Thanks for your support—and enjoy rocking both jerseys! 🙌👕✨

Best regards,
Tokyo-Tiger Customer Service Team

Rated 5 out of 5 stars

Good quality clothing

Excellent service i ordered a t shirt which was to small due to different sizing clothing, which is nothing to do with tokyo tiger, the contacted me and sent me the correct size free of charge. Great to deal with in all levels and good quality clothing, thanks for really good service.

May 7, 2026
Unprompted review
Tokyo-Tiger logo

Reply from Tokyo-Tiger

Dear Customer,

Thank you so much for your kind words! 😊
We’re thrilled we could get the right size to you—and even happier that you’re loving the quality and experience with Tokyo-Tiger.
Customers like you make it all worthwhile. Thanks again for your trust and support! 💛👕✨

Best regards,
Tokyo-Tiger Customer Service Team

Rated 2 out of 5 stars

Standard shirt quality, shirts are really small

Shirts quality is pretty standard. Sizes are very small compared to sizes in Canada. I usually wear L and XL and I ordered XL just in case and its like smaller than usual L in Canada. Also shrinked even more after wash / dry so now I cannot really wear them unless I lose a lot of weight

On the good side, delivery was pretty fast and followed instructions. Also designs are dope I wish they would align their Chinese manifacturers with NA standards when shipping to NA.

April 25, 2026
Unprompted review
Tokyo-Tiger logo

Reply from Tokyo-Tiger

Dear Customer,

We're sorry the sizing didn't fit. While we provide a detailed size chart, we understand it can still be confusing.

We always recommend washing in cold water and air drying to minimize shrinkage. Nevertheless, we understand your dissatisfaction—we sincerely apologize that these T-shirts are now unwearable.

If you would like, please reply with your order number, and we will personally investigate how to resolve this matter properly—whether it's exchanging for a larger size or other solutions that suit your needs.customer@tokyo-tiger.com
Thank you again for liking our designs and giving us this opportunity. We are committed to providing better service to the global community!

Best regards,
Tokyo-Tiger Customer Service Team

Rated 5 out of 5 stars

These t's are classy,funny and a great…

These t's are classy,funny and a great conversation starter.
Made of good material,XL runs a bit big ,first wash will be a true test of longevity.

May 6, 2026
Unprompted review
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Reply from Tokyo-Tiger

Dear Customer,

Thank you so much for your kind words! 😊
We’re thrilled you’re loving the style, humor, and quality—and great to know the XL is running a bit roomy for you (a helpful note for fellow shoppers!).
Fingers crossed your first wash goes smoothly—just remember: cold water + gentle cycle + air dry will help keep that print sharp and fabric soft for a long time!
Thanks again for supporting us. Enjoy starting those conversations! 💬👕✨

Best regards,
Tokyo-Tiger Customer Service Team

Rated 5 out of 5 stars

These shirts are amazing

These shirts are amazing, cute, the colors are vibrant and are even better in person! This is my second order! My first was the Catzilla PJ's, this time I ordered the Racoon & the black cat eating Ramen. Can't wait to get more!! Delivery time was reasonable and the quality is fantastic!

May 6, 2026
Unprompted review
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Reply from Tokyo-Tiger

Dear Customer,

Aww, thank you! 😻🍜
We’re absolutely purring with joy to hear you love your shirts—even more in person! So glad the colors popped and the quality met (or exceeded!) your expectations. And Catzilla PJs + raccoon + ramen cat? You’ve got incredible taste! 🖤🐾
Thanks for coming back for a second order—that means the world to us. We can’t wait to create more fun, vibrant designs for you!
Happy wearing… and happy eating (ramen included)! 💛👕✨

Best regards,
Tokyo-Tiger Customer Service Team

Rated 5 out of 5 stars

Great shirts

May 1, 2026
Unprompted review
Tokyo-Tiger logo

Reply from Tokyo-Tiger

Dear Customer,

Thank you! 😊
So glad you're loving your shirts—thanks for the support! 💛👕

Best regards,
Tokyo-Tiger Customer Service Team

Rated 5 out of 5 stars

Really well made

Really well made, great quality cotton, comfy and a good fit. Definitely would recommend. Miranda in customer services was also very helpful and polite when I had a query.

May 4, 2026
Unprompted review
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Reply from Tokyo-Tiger

Dear Customer,

Thank you so much! 😊
We’re thrilled to hear you love the quality, comfort, and fit—and truly appreciate the recommendation. It means a lot!
Thanks for supporting us—happy wearing! 💛👕

Best regards,
Tokyo-Tiger Customer Service Team

Rated 2 out of 5 stars

Poor Quality and Scrunched Up.

Not the best experience over all. I first saw this shop advertised over Facebook and I loved one of the shirts. Come payday I ordered one almost immediately. However upon arrival I was left deeply disappointed. The shirt was scratched up inside a bag meaning it was heavily wrinkled and the material is so thin and poor. The pattern is nowhere near as detailed as the pictures showed. Really disappointing and sadly won't be shopping here again.

May 6, 2026
Unprompted review
Tokyo-Tiger logo

Reply from Tokyo-Tiger

Dear Customer,

Thank you for sharing your honest feedback — we truly appreciate your time and are genuinely sorry your experience didn’t meet expectations.
We’ve already reached out to you via email (please check your inbox, including spam/junk folders) to better understand the issue and make things right. Your order matters to us, and we’d like the chance to address the concerns about wrinkling, fabric thinness, and print detail directly.
While our standard tees use lightweight, breathable cotton (common for graphic tees), we always aim for clarity in product photos and quality in execution—so your note helps us improve.
We hope you’ll give us a moment to respond properly via email. Thank you again for your honesty.

Best regards,
Tokyo-Tiger Customer Service Team

Rated 5 out of 5 stars

Love the clothes from Tokyo Tiger

Love the clothes from Tokyo Tiger. They are cute and of good quality. Their customer service is excellent and I particularly thank Tsubaki for their communication about my order.

April 27, 2026
Unprompted review
Tokyo-Tiger logo

Reply from Tokyo-Tiger

Dear Customer,

Thank you so much for your kind words! 💛
We’re absolutely delighted to hear you love the designs, quality, and especially the support from Tsubaki—she’ll be thrilled to know she made a difference!
Thanks for trusting Tokyo Tiger; we can’t wait to serve you again soon! 😊🐯✨

Best regards,
Tokyo-Tiger Customer Service Team

Rated 5 out of 5 stars

Amazing designs

Amazing designs, very comfortable Tshirts and hoodies. Good quality, warm, great prints. I’m sure these will get a laugh out of people when i’m out and about.

Takaki was very helpful when it came to order tracking, let me know that my order was on the way, and invited me to get in touch if anything went wrong.

I’ll be buying again in the future.

May 1, 2026
Unprompted review
Tokyo-Tiger logo

Reply from Tokyo-Tiger

Dear Customer,

Thank you so much for your wonderful review! 😊
We’re absolutely thrilled you love the designs, comfort, and quality—and that the prints are ready to turn heads (and spark some laughs!) out in the wild. 🎉
It means a lot that you appreciated Takaki’s support too—she’s always happy to help!
Can’t wait to welcome you back for your next order. Thanks for being part of our community! 💛👕✨

Best regards,
Tokyo-Tiger Customer Service Team

Rated 5 out of 5 stars

Summer-Ready Tees That Stand Out

Nice tees for summer. Lots of cool, unique designs that make you stand out.

April 21, 2026
Unprompted review
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Reply from Tokyo-Tiger

Dear Customer,

Thank you! 😊
So glad you’re loving the tees—perfect for summer and packed with personality! Thanks for rocking our unique designs and standing out in style! 🌞👕✨

Best regards,
Tokyo-Tiger Customer Service Team

Rated 5 out of 5 stars

Love the quality and finish,will…

Love the quality and finish,will purchase more as presents to my grand-children

April 12, 2026
Unprompted review
Tokyo-Tiger logo

Reply from Tokyo-Tiger

Dear Customer,

That’s so wonderful to hear! 😊
We’re thrilled you love the quality—and what a thoughtful idea to gift them to your grandchildren! They’re lucky to have someone so caring (and stylish!) in their lives.
Thank you for your support, and we hope your grandkids love their tees just as much! 💛👕

Best regards,
Tokyo-Tiger Customer Service Team

Rated 5 out of 5 stars

Amazing quality

Fast delivery, the T-shirt is amazing quality and fit and I love the colour .

May 4, 2026
Unprompted review
Tokyo-Tiger logo

Reply from Tokyo-Tiger

Dear Customer,

Thank you so much! We're thrilled to hear you love the quality, fit, and color—and that your T-shirt arrived quickly too! 😊👕✨

Best regards,
Tokyo-Tiger Customer Service Team

Rated 5 out of 5 stars

My shirt is better than expected

My shirt is better than expected. I originally ordered a Medium and when I realized my mistake customer services promptly changed to XS with no problems. I’m 5’2” about 110 lbs and the XS fits slightly oversized which is what I wanted. I recommend Tokyo Tiger for their original designs and cool style. I love my shirt.

May 1, 2026
Unprompted review
Tokyo-Tiger logo

Reply from Tokyo-Tiger

Dear Customer,

Thank you so much for your wonderful review! 😊
We’re thrilled your shirt exceeded expectations—and that our team could quickly help switch your size to the perfect fit. At 5’2” and 110 lbs, an XS giving you that slightly oversized look is exactly what we love to hear!
Thanks for recommending Tokyo Tiger and for celebrating our original designs with us. We’re so glad you love your shirt—it was made for someone just as cool as you! 💥👕

Best regards,
Tokyo-Tiger Customer Service Team

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