From start to finish Tolley's were helpful, quick to respond to enquiries. Very helpful with adapting design and made an excellent job of the finished product. I used this company 10 years ago and th... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
First class from initial enquirie to recieving the goods. Dealt with by a real human being without a script and only happy to help us achieve our goal of purchasing some badges. Simply the best way to... See more
Company replied
We order embroidered badges every year and every time they are always of the best quality. Dealing with Tolley staff is always so easy. Nothing is too much trouble and they are truly professional to... See more
Company replied
The team at Tolley badges have been brilliant with their support though the badge making process for our Guide County trip! They were able to give us an accurate quote, support with design recommend... See more
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Company details
Information provided by various external sources
Est 1964. Tolley Badges is one of the largest suppliers of quality machine embroidered badges, woven badges and metal badges in the United Kingdom.
Contact info
Enville Road 51-55, DY7 6BX, Kinver, United Kingdom
- 01384 878550
- info@tolleybadges.co.uk
- tolleybadges.co.uk
5.0
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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Updated custom badge in new Scouting colours
We were guided brilliantly in getting a recreation of a previous custom badge with updated colouring and couldn't be happier with the result.
March 16, 2026
Reply from Tolley Badges
Thank you so much for your very kind feedback. It was a pleasure being of service. We look forward to producing more order for you in the future.
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The speed in dealing with our order.
The speed in dealing, producing and sending our order. The simplicity of the system, (no going round in circles) and personal feel of it all.
March 17, 2026
Reply from Tolley Badges
Thank you so much for your wonderful review. It was a pleasure being of service.
Reply from Tolley Badges
Thank you for your great feedback. Lovely to read you are really pleased with your badges :)
Tolley is a great company to work with
Tolley is a great company to work with
Always know what you are asking for and are ready to help
Their products are first class
March 13, 2026
Reply from Tolley Badges
Thank you Lynn. It is always a pleasure being of service. Thank you for your orders with us and lovely feedback.
Hannah was brilliant made my order so…
Hannah was brilliant made my order so simple and easy. The delivery came just on time too and the badges are incredible quality once again. Thank you all.
March 10, 2026
Reply from Tolley Badges
Thank you for your kind feedback. I shall pass on your feedback to Hannah and the rest of the team. Thank you again :)
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Reply from Tolley Badges
Thank you so much for your lovely feedback and order with us :)
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Very impressed by the time taken to produce so many badges made for us despite
2 different designs on each 1/2 of the badges.
We have used this company several times & have never been disappointed. Will continue to use them.
February 5, 2026
Reply from Tolley Badges
Thank you so much for your great feedback. It was a pleasure producing your badges for you. Thank you for your continued support and orders with us.
Superb
Lovely people, great service, and fantastic end-product (bespoke scout badge for our 100th anniversary). Highly recommend!!
February 3, 2026
Reply from Tolley Badges
Thank you so much for your lovely feedback Jo. We really appreciate your kind words and order with us.
Excellent sevice & top quality product
First time using Tolley badges and it's been a great experience from start to finish. Really easy to deal with and I'm extremely pleased with the quality of the badges that we received.
January 27, 2026
Reply from Tolley Badges
Thank you so much for your lovely review and order with us. It was a pleasure producing your order for you. We hope we can be of service in the future for you.
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Very helpful
Very helpful when communicating by email. Efficient service and badges received earlier than expected. Very happy with whole experience.
January 5, 2026
Reply from Tolley Badges
Thank you so much for your great feedback and order with us. It was a pleasure.
Very professional staff
Very professional staff under very trying circumstances. Excellent turn round and superb product
February 10, 2026
Reply from Tolley Badges
Thank you so much for your 5 star rating and great feedback. I am not sure what you mean about "trying circumstances". I have looked through your order notes and looks like everything went nice and smoothly. I am glad you are pleased with our service and production :) Thanks again.
A fantastic company
A fantastic company, great badges and at a good price. Easy to order. I don’t use any other business for badges I only use Tolley badges.
January 12, 2026
Reply from Tolley Badges
Thank you so much for your wonderful feedback. I shall pass on your kind words to the team. Thank you for your orders with us. It is always a pleasure.
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Brilliant as usual.
Brilliant as usual.
The only thing I would say is that the order took a bit longer than I was expecting, otherwise service was up to its usual high standard.
Customer care is wonderful and very easy to contact and speak to them.
January 23, 2026
Reply from Tolley Badges
Thank you so much for your great review and feedback. It was a pleasure producing your neckers for you. We wanted to make sure we was sending out the highest of quality of production as neckers are a relatively new production for us. This is why it took a bit longer than normal. I am sure that future orders will be much quicker. Thank you again, we look forward to producing more orders for you in the future.
was so easy to order and recd our…
It was so easy to order and recd our badges.
Thank you
January 29, 2026
Reply from Tolley Badges
Thank you so much for your kind words and order with us.
We were very pleased with the badges
We were very pleased with the badges. They took our Cub design and did a clear image of it. The finished badges were good quality.
January 2, 2026
Reply from Tolley Badges
Thank you so much for your great feedback and rating. It was a pleasure producing your order for you.
Great company you can speak to them…
Great company you can speak to them easily. Ordered was completed quickly and good price.
January 22, 2026
Reply from Tolley Badges
Thank you for your wonderful feedback and your order with us. It was a pleasure. We look forward to providing more badges or branding goods for you in the future.
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Reply from Tolley Badges
Thank you. It is always a pleasure :)
Respond to enquiries promptly
Respond to enquiries promptly, friendly staff and prompt delivery.
January 12, 2026
Unprompted review
Reply from Tolley Badges
Thank you so much for your great feedback and order with us. :)
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