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Rated 1 out of 5 stars

Disgraceful company who have actually accused me of fraud even though I have been unable to sign up with the website or even complete any surveys with them! They won't tell me what fraud I've c... See more

Rated 1 out of 5 stars

I once almost gave up doing those surveys because you didn't get your rewards Then they became more reliable but now they are as bad as ever. I have completed more than 10 surveys without rece... See more

Rated 3 out of 5 stars

Great survey experience, But payout require too much patience. I am associated with Toluna for the last five months. Toluna offers a genuinely great experience with high quality surveys and a very use... See more

Rated 1 out of 5 stars

It's a scam, they asked me to join a drinks diary, which I did, accumulating £70 reward points. This took time daily, multiple times a day. They then contacted me saying I had been withdrawn,... See more

Company details

  1. Market Researcher

Information provided by various external sources

Toluna, the easiest way to ask and answer questions and get rewarded for sharing your opinions.


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1.5

Bad

TrustScore 1.5 out of 5

122 reviews

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1.5

All reviews

(122)

10 reviews in the last 12 months

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Rated 2 out of 5 stars

Screening out far too long into survey.

Plenty of surveys, but too many of them screen you out very late on, when you've already spent a long while entering data. No point complaining to Toluna abut this either as they always have an answer that exonerates themselves & puts the blame on the survey taker

May 3, 2019
Unprompted review
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Rated 4 out of 5 stars

I love Toluna.

I love Toluna.
The surveys are frequent and interesting.
The points soon mount up and you can exchange them for cash straight into your Paypal account or for vouchers to spend at a variety of retailer.
They also have a daily game where you can earn more points just for spinning a wheel. Extra games throughout the year too - Easter Christmas etc.
I have been a member for a few years and havent been disappointed by anything. Thanks Toluna

May 3, 2019
Unprompted review
Rated 5 out of 5 stars

Great for surveys but an even better community

I've been using Toluna for several years now, it's much more than just another online survey site it's also a great community. People of all different ages,sex, backgrounds that discuss just about everything.
The rewards aren't bad either, it used to take a while to actually receive them but that seems to have improved recently.
I would certainly recommend using it and hope to continue doing so myself in the future.

May 3, 2019
Unprompted review
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Rated 5 out of 5 stars

New to Surveys Toluna is the first place to try !!!!!!

I can safely say this site is the best around and the only one i could truely recommend to a person interesting in doing surveys
,it was the first i joined two years ago , it has never let me down ,i have earned quite a lot over the two years in vouchers, but moneys a option to

And theres staff +a great manager who will always get back as quick as possible with any questions that the influencer asks !

And a very big added bonus i met a community of caring folk who i can say now are my friends and welcome any new person into the fold
in a helpful caring and advisory way if they have any issues starting up

I can say also i joined other sites over them two years
Total let downs and even quite sinister some

Toluna deserves the 5 stars

if there was ten up, i would hit ten ,thats a fact !!!

May 3, 2019
Unprompted review
Rated 5 out of 5 stars

Toluna is great

I have been a member of toluna since 2009 and have always enjoyed taking part ,The rewards are for everyone ,from paypal to amazon vouchers /vouchers for TK max /argos etc .You also can be a member of the community with lots of lovely members to interact with .Payments always arrive .I usually go for paypal payments which are paid out at £35 ,and the longest i have waited for a payment is 6 weeks .So join up join in and earn yourself a little bit of cash .all welcome

May 3, 2019
Unprompted review
Rated 2 out of 5 stars

Survey length to award should be balanced.

Over the last year the points awarded per survey have fallen to a point that the length of time taken is not worth the effort.
Still have a good choice of rewards that are paid promptly.
This site needs to re-evaluate it`s points per survey to help members reach rewards with reasonable effort.

May 3, 2019
Unprompted review
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Rated 4 out of 5 stars

A variety of surveys.

A variety of surveys.
Interesting topics, surveys, games.
Various incentives via vouchers, BACS, gifts.
Entertaining polls and tickbox analysis.

May 3, 2019
Unprompted review
Rated 4 out of 5 stars

One of the best survey sites

I’ve been a member of Toluna for about two years. The site has vastly improved over this time and there’s rarely any glitches now. Some days I manage to complete around 5 surveys but there are opportunities for earning with quick polls etc. Rewards are paid out quicker than they used to be and there’s something to suit everyone. The Toluna online community is friendly and it’s well worth signing up.

May 3, 2019
Unprompted review
Rated 4 out of 5 stars

They have improved.

They have improved so much in the last few months. I am now actively taking surveys from them before i would not since they would very much advertise one of their surveys as10 minutes long but you end up doing 30 minutes or more. I guess they have realised that people are not fools and now they surveys last as long as advertised generally.

May 3, 2019
Unprompted review
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Rated 4 out of 5 stars

One of the best survey sites

One of the best survey sites. The number of survey offered is very good and reward orders are fulfilled promptly. The site rarely goes down. One minor complaint is that you can spend quite a while on a survey and get no recompense whatever because the sample size has been met before you get to the end. I appreciate that the client isn't going to pay for unwanted results but there should be a way to alleviate this.

May 3, 2019
Unprompted review
Rated 5 out of 5 stars

Great community

Great community - good selection of surveys, topics, polls etc. Only problem is that rewards take ages to arrive but you do get great rewards. All in all a good place to earn rewards for those little extras. Would 100% recommend.

May 3, 2019
Unprompted review
Rated 5 out of 5 stars

Trusted site with quick payouts as a rule

Site has improved immensely in past few months as regards to paying out rewards quickly. Plenty of varied content from games to creating content and doing surveys. Friendly bunch of people - some of us have been with Toluna for many years now.I have no hesitation in saying - give it a go if you are interested in earning some rewards and chatting to others.

May 3, 2019
Unprompted review
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