Tommy Swiss Reviews 310

TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

Accidentally made order while looking out for orders and found you guys are located in Melbourne which caused problem. Tried to see contact but found only Gmail as to way for communication no any... See more

Company replied

Rated 1 out of 5 stars

Do not order from this company! We ordered a bed weeks ago and have received no communication from the company whatsoever. Their courier has reported the item damaged in transit 10 days ago and have n... See more

Company replied

Rated 5 out of 5 stars

I was worried as you can only contact them through email but they actually replied with a detailed and helpful answer within the hour. I was relieved and impressed by their efficiency. Quality is also... See more

Rated 5 out of 5 stars

Ordering was easy & staff very helpful with exact measurements. Purchased two items separately as we were so impressed with quality of the first item, exactly what we expected. Easy to assemble. Our... See more

Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Living Room Furniture Store

About Tommy Swiss

Written by the company

Tommy Swiss is a vertically integrated online furniture retailer shaking things up. We believe furniture prices have been too expensive for too long. By cutting out the middlemen, we are able make great quality furniture at unbelievably low prices


Contact info

4.1

Great

TrustScore 4 out of 5

310 reviews

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Rated 5 out of 5 stars

Awesome product

Awesome product. Fast delivery!!! My bed was exactly as seen in the pictures. Easily to assemble! I will be getting another one for the spare room. Cannot recommend highly enough.

October 24, 2018
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Rated 5 out of 5 stars

Fantastic

Brought a fabric bed head it was perfect what I saw is what I got it came quickly too love it

October 24, 2018
Unprompted review
Rated 5 out of 5 stars

GR8 LOOKING & VERY FUNCTIONAL BED

Really great bed, setup was a little confusing at first and didn't come with instructions, but a bit of perseverance and you'll get it setup in no time. Great design, looks good and functions really well. Really happy with this product.

October 9, 2018
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Rated 5 out of 5 stars

Good service

Good service. Happy with product. However I hate using courier serviice tbecause they never prearrange a date & time - they obviously think everyone just sits all day at home and don’t work! As I work 5 days a week, goods arrive when I’m not home and no ability to prearrange someone else to be there for me. Then I have to make other arrangements to collect goods from depot.

September 6, 2018
Unprompted review
Rated 5 out of 5 stars

Great product

Great product, fast delivery, easy to set up and exactly what I wanted. Love it thanks

August 30, 2018
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Rated 3 out of 5 stars

Please read before opening!

Beautiful bed but check to make sure you have all the bits. Don’t waste time going through the packaging looking for instructions as there are none. You will find them on the internet, very annoying.
It is nearly 5 hours of my life that I won’t get back, putting it together! I must say my language was explosively colourful.
The gas lift parts did not work and it did take time to get them replaced. However, it’s a lovely bed.

August 30, 2018
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Rated 4 out of 5 stars

Bedhead

The original bedhead I ordered was delayed significantly and I had no contact from Tommy Swiss to let me know. I had to chase several times. In the end they offered to send me an alternative bedhead which was in stock. This arrived promptly. The item is fantastic and a great price. Their customer service is lacking however otherwise I would have given them 5 stars

August 30, 2018
Unprompted review
Rated 5 out of 5 stars

Great quality

Great quality. I have purchased all bed frames from them and they never disappoint

August 29, 2018
Unprompted review
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