Accidentally made order while looking out for orders and found you guys are located in Melbourne which caused problem. Tried to see contact but found only Gmail as to way for communication no any... See more
Company replied
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Accidentally made order while looking out for orders and found you guys are located in Melbourne which caused problem. Tried to see contact but found only Gmail as to way for communication no any... See more
Company replied
Do not order from this company! We ordered a bed weeks ago and have received no communication from the company whatsoever. Their courier has reported the item damaged in transit 10 days ago and have n... See more
Company replied
I was worried as you can only contact them through email but they actually replied with a detailed and helpful answer within the hour. I was relieved and impressed by their efficiency. Quality is also... See more
Ordering was easy & staff very helpful with exact measurements. Purchased two items separately as we were so impressed with quality of the first item, exactly what we expected. Easy to assemble. Our... See more
Written by the company
Tommy Swiss is a vertically integrated online furniture retailer shaking things up. We believe furniture prices have been too expensive for too long. By cutting out the middlemen, we are able make great quality furniture at unbelievably low prices
60 Fenton Street, 3166, Huntingdale, Australia
Replied to 100% of negative reviews
Typically replies within 24 hours
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Awesome product. Fast delivery!!! My bed was exactly as seen in the pictures. Easily to assemble! I will be getting another one for the spare room. Cannot recommend highly enough.
Brought a fabric bed head it was perfect what I saw is what I got it came quickly too love it
Really great bed, setup was a little confusing at first and didn't come with instructions, but a bit of perseverance and you'll get it setup in no time. Great design, looks good and functions really well. Really happy with this product.
Excellent service and products. Would have no hesitation in buying from Tommy Swiss again.👍👍
Good service. Happy with product. However I hate using courier serviice tbecause they never prearrange a date & time - they obviously think everyone just sits all day at home and don’t work! As I work 5 days a week, goods arrive when I’m not home and no ability to prearrange someone else to be there for me. Then I have to make other arrangements to collect goods from depot.
Tommy Swiss products represent great value for money in a crowded marketplace.
Their customer service is second to none.
Highly recommended in all aspects.
Great product, fast delivery, easy to set up and exactly what I wanted. Love it thanks
Beautiful bed but check to make sure you have all the bits. Don’t waste time going through the packaging looking for instructions as there are none. You will find them on the internet, very annoying.
It is nearly 5 hours of my life that I won’t get back, putting it together! I must say my language was explosively colourful.
The gas lift parts did not work and it did take time to get them replaced. However, it’s a lovely bed.
Prompt delivery, item was as per description and photos on website. Excellent quality and looks fabulous!
Excellent product, highly recommended at a fraction of the cost you would get from a shop.
best mattress I have bought. Amazing value for money too. Will definitely purchase again.
Fast shipping, great product. Looks very nice. Not excellent quality but for the price I would buy again.
The original bedhead I ordered was delayed significantly and I had no contact from Tommy Swiss to let me know. I had to chase several times. In the end they offered to send me an alternative bedhead which was in stock. This arrived promptly. The item is fantastic and a great price. Their customer service is lacking however otherwise I would have given them 5 stars
Definitely will shop here again, fabulous service
Great quality. I have purchased all bed frames from them and they never disappoint
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