Tom’s Carnivores Reviews 

110
TrustScore 5 out of 5

4.8

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Rated 4 out of 5 stars

Quick delivery and great packaging so my plant wasn’t damaged in transit. Could have done with a guide for how to care for my plant as I’d never had a carnivorous plant before.

Rated 5 out of 5 stars

The website was very easy to use. There are printable care instructions for each type of plant. Delivery was very quick and the plants were very securely packaged. Would certainly recommend this selle... See more

Rated 5 out of 5 stars

My plants (Venus flytrap & Sundew) arrived quickly & were well packaged. They looked a little sad at first but soon picked up once I had stood their pots in water. I gently removed some of the old par... See more

Rated 5 out of 5 stars

Items were delivered in good time and arrived in great condition. All the plants are doing well and I'm very pleased with them. A little more expensive than typical online retailers, but for the qua... See more

Company details

  1. Garden Center

Written by the company

Whether you're a long-time greenhouse grower or just curious about Venus flytraps, visit Tom's Carnivores for plant sales, guides, interviews, & more.


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4.8

Excellent

TrustScore 5 out of 5

110 reviews

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4.8

All reviews

(110)

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Rated 5 out of 5 stars

Plant care

Not only did items arrive very quickly, they were very carefully packed so that there was no damage at all to plants.

December 10, 2022
Rated 5 out of 5 stars

Great plant, fast delivery

Plant looks great, delivery was much faster than I expected! I ordered weeks in advance to give it time to arrive. Will make a great Christmas gift for my sister who collects plants

December 5, 2022
Rated 4 out of 5 stars

Perplexed

It was all fine, except that I couldn't understand why I was sent a plant care guide with a different company's name, address and logo on it. It left me unsure about the identity of the company from which I had made my purchase.

November 20, 2022
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Reply from Tom’s Carnivores

Hey Bruno! Glad your plants arrived safely. To explain why the care guide had a different address: some of my plants are supplied from stock shared with another nursery. More accurate labeling and care guides are coming next year - I'm working on it now! Thanks again for your order.

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Rated 2 out of 5 stars

A sad little plant

A sad little plant, more leaves were broken off than still attached when I received my parcel and opened it it appeared to have been violently shaken. I was not sure what was the right way up when I unpacked it as it just appeared to be a tube of mud. I had to take a paintbrush to uncover the plant in the end and it still has 4 or so leaves attached so I will try and save it

Tom had been really helpful as the first plant sent out was not delivered by the courier (I live in a flat so you have to type the flat number to ring the doorbell, which seems to be beyond most couriers except the lovely postman), but the plant could have been packed a little better and parcel could have been marked with a way up or to say it is fragile which may have prevented this.
I don't regret buying from a small company but I was disappointed with what I received.

November 28, 2022
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Reply from Tom’s Carnivores

Hi Lydia. I'm so sorry your plant arrived damaged - this is very unusual, as is hopefully clear from my other reviews. DPD are usually great, but even they get it wrong sometimes.

On the rare occasions this happens, I always offer a refund or replacement while I sort it out with the courier. I only wish you'd contacted me before sharing your negative experience - I respond to all customer emails, and would've done everything I could to set things right. I'm still happy to do this, if you email me! :-)

Rated 5 out of 5 stars

Excellent information

Plants were well packaged delivered quickly and provided excellent information on care and why they weren’t currently looking their best (dormant for winter)

December 2, 2022
Rated 5 out of 5 stars

I usually don't go out of my way to write reviews…

I usually don't go out of my way to write reviews, but I had an amazing experience as a buyer! The plants arrived extremely quickly (so much so that I was kind of amazed) and they were packaged safely arriving in perfect condition. Considering the time of year, the plants themselves were also in great shape. Each of them also came with care/info sheets. Thank you for a wonderful buying experience!! Highly recommend! :)

December 1, 2022
Unprompted review
Rated 5 out of 5 stars

Pitcher plant and compost.

Packaging was excellent. Delivery was very speedy. Plant itself looks excellent for the time of year. specialised compost looks excellent pricing is reasonable for quality products.

November 21, 2022
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Rated 5 out of 5 stars

Sundews

Plants packaged in a novel and very clever way to prevent any damage or soil getting on the leaves. Care guides also included.
The only confusing thing was the plants coming from a different company stock-South West Carnivorous Plants. Must be a partnership. Healthy plants and very happy customer.

November 4, 2022
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Reply from Tom’s Carnivores

Glad you liked the packaging and care guides! And you're correct - some plants are supplied from stock shared with another nursery. More accurate labeling is coming next year. Thanks again for your order!

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Rated 5 out of 5 stars

I bought my second plant from Tom and…

I bought my second plant from Tom and it arrived in excellent condition and certainly will buy more plus I sent him an Email about a certain group of plants that I
am interested in and got a prompt and useful reply from him.
Regards Alan James.

October 11, 2022
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Rated 4 out of 5 stars

Well packaged

Well packaged, despatched promptly. Actual plants are a bit smaller than I was expecting for the price, but they look healthy.

September 26, 2022
Rated 5 out of 5 stars

Highly recommended

Great price, nice that there is the option to purchase a group. Well packaged. Delivery was quick. Great to get progress updates. Tom’s will be my go to supplier. Great care information to.

September 29, 2022

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