Great service! Received regular email updates (without having to chase for them myself) on when out-of-stock items would be back in stock and available for shipment. Really impressed with a company... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Information provided by various external sources
Tooled-Up are the online arm of Lee Industrial which was established in 1976. We stock a huge range of tools and accessories including hand tools, power tools, garden tools, automotive tools, plumbing tools and work wear. Browse here for further product information and availability, or to buy now.
Contact info
78 Suez Road, EN3 7PS, Brimsdown
- 0844 335 3902
- sales@tooled-up.com
- www.tooled-up.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Smooth order process
Smooth order process, fast delivery and a great price.
Got a great deal on a Makita impact…
Got a great deal on a Makita impact driver. Had a question after my order and my email was responded to within 5 minutes! Received next day and was very happy with the whole ordering process.
First class company
First class company, so helpful. Goods ordered, arrived within a couple of days, fully tracked. Goods just as described. Can highly rec. This company
Excellent experience
This was my second order. The website description of the products is clear and it was easy to find exactly what I wanted and to check that it was the right product (I needed a replacement battery pack; I already had the equipment and the battery charger). The order was dealt promptly, I received emails updating me on its progress, and it arrived on the promised date. Will definitely use Tooled-Up again.
Supplied an excellent pair of large…
Supplied an excellent pair of large garden gloves
Refused a legal cancellation
I cancelled an online order in writing within 14 days after testing the sprinkler once and finding it didn't suit my water supply. Tooled-Up refused the return because the item had been "used", even after I pointed out their legal obligations.
Under the Consumer Contracts Regulations 2013, a retailer can deduct for any loss in value from use but can't refuse a cancellation, and their own Terms of Trade (clause 5) say the same. Don't expect them to honour your statutory rights. If it happens to you, contact Citizens Advice or Trading Standards.
Good service
From order to delivery could not have gone smoother, goods arrived in pristine condition and in good time, 👍
Tooled Up - Huge range of tools and sundries.
Tooled Up have a very extensive range of tools and sundries. I ordered 125mm sanding discs for drills. The order arrived promptly. I can recommend both Tooled Up and Stanley 125mm sanding discs which are of very good quality. I will use Tooled Up again.
Great service from a company highly responsive to customer needs
Great service! Received regular email updates (without having to chase for them myself) on when out-of-stock items would be back in stock and available for shipment.
Really impressed with a company that's so vigilant and responsive to customer needs. Competitive pricing too was the icing on the cake.
No more backache
Fast delivery - great piece of kit.
Super sharp loppers and saw.
Great price and super fast delivery…car ramp extensions
Great price and super fast delivery also a very good
quality product for the money.
Quick delivery and really good…
Quick delivery and really good communication regarding the status of my order - would defo use this supplier again
Get kitted out with Tooled Up
The company gets your order to you fast and efficiently plus they keep you well informed on the orders progress so communication is excellent
Excellent service.
Good price for a branded product. Quick delivery. No problems. Thank you. Will use you again.
Competitive prices, slick and easy order process, very quick delivery.
Good selection of items, very competitive prices, super speedy service. Item arrived in good condition as described. Had trouble finding it elsewhere. Based on this experience, highly recommended.
keeping a hozelock sprayer working
nicely packaged in recycle strong paper bag, was able to keep my sprayer working, good price.
Tree pruning made easy !
Quick delivery , quality item and a courteous customer satisifaction inquiry !
Five star service , yes probably six if ratings allowed !
good price came quickly and does the…
good price came quickly and does the job, was not sure what to expect with a battery chainsaw
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








