Toolsid Reviews 149

TrustScore 1.5 out of 5

1.7

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Rated 1 out of 5 stars

I ordered a paint spray gun instead I received a needle kit for the spray gun due to a part number mixup in their system. I received an email requesting me to drive and drop off the wrong item at a Fe... See more

Rated 1 out of 5 stars

The range of goods is quite extensive and you can certainly use some of the offers, but.. Inquiries go unanswered. The information on the articles is level and incomplete. Instead, people keep point... See more

Rated 1 out of 5 stars

Read the reviews, don't be fooled by the appearance of the website. Received a defective item, the process to return is a running joke. 1) Submitted a ticket, with the photos 2) Called to follow... See more

Rated 1 out of 5 stars

TERRIBLE! TRICKY VENDOR HERE! Price looks GOOD! Shipping = $0.00! Now take the time to fill in all your details info with CC # ... and voila, order placed, but WAIT ... an extra $50. shipping was adde... See more

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1.7

Bad

TrustScore 1.5 out of 5

149 reviews

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Rated 5 out of 5 stars

I have been a customer of CARiD for a…

I have been a customer of CARiD for a couple of years now and I am very satisfied with the products that come in the mail they have a very good variety and quality parts to choose from I'm glad I found them and look forward to using them again!

May 17, 2019
Unprompted review
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Rated 2 out of 5 stars

Fundementally Dishonest Vendor

Cancelled my order due to excessive shipping costs, but they ignored the cancellation and shipped the order anyway. I returned everything and ask for a full refund since it was their error, but they refused to refund the shipping cost. Shipping was $15 on a $45 order, but did not show up on the order until it was placed.
UPDATE: Gave me a refund after I posted this review. Still beware of the shipping costs and policies.

May 3, 2019
Unprompted review
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Rated 5 out of 5 stars

Well..

Well... Heres the thing
I love the ease of purchasing here.. but the argument you have to have with some of the sales people is ridiculously annoying...they try to trick you into thinking what you see is not what you saw..
don't get me wrong there are few that work there that are just awesome in a pleasure to deal with

April 23, 2019
Unprompted review
Rated 5 out of 5 stars

Big Purchase To Set Up A Home Shop

I am just getting started setting up a home shop and bought most of my mechanic tools from Tools ID. It was a great experience, on many items their prices were the lowest I could find, and for those that weren't, they matched the lower online prices from other websites without any hassles at all. The communication was great, shipped fast, and everything arrived in perfect condition.

April 21, 2019
Unprompted review
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Rated 5 out of 5 stars

My sales rep was helpful!

My sales rep was helpful, answered all my questions and I was able to get a tool delivered in a day for pretty much the same price as some of the cheaper tool discount sites.

April 19, 2019
Unprompted review
Rated 4 out of 5 stars

Excellent service, site could use work as could competitive shipping

The site is excellent in terms of the range offered and the speed for shipping out. However the lack of the 5th star is for 2 reasons. 1st is that shipping costs are totally out of line with the rest of competitors, they’re astronomical. And 2nd is that the search function and filtering could be better. It’s very basic and slight changes such as plural or not give very different results. It’s very 1995

April 16, 2019
Unprompted review
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Rated 5 out of 5 stars

Good customer services

I like that the sale rep are well informed of the product and that they email you about the product that you make inquerierees on so that you have the option to get it if you want.

April 12, 2019
Unprompted review

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